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Darius Carter

Overview Reviews (177)

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Darius Carter

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Darius Carter

Executive Sales , New Vehicle Inventory Manager, Commercial & COSTARS sales

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

I have been working at Phil Fitts Ford & Lincoln for over 18 years. I am a family man who puts God first in all things, who cherishes my wife, as we raise our 4 amazing children. I enjoy coaching youth sports, playing sports and video games. My favorite teams include the Miami Dolphins, New York Knicks, and New York Yankees. My favorite NCAAF team are the Hampton University Pirates (The Real HU) and Miami Hurricanes. Favorite movie of all time is Braveheart. Not much of a TV watcher unless its sports or Family Feud. Come see me at Phil Fitts Ford and allow me to make you part of our family!

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4.8

177 Reviews

Overview Reviews (177)

Dealership Experience

18 yrs, 8 mos

Industry Experience

18 yrs, 8 mos

Specialties & Trainings

New Vehicle Inventory Manager

COSTARS sales

Commercial Sales Specialist

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4.8

177 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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177 Reviews of Darius Carter

November 08, 2024

Dealership Rating

Employee Rating

I was very unsatified with the response I got when my sunroof was leaking on my bronco sunroof was leaking on my bronco More

by GARY2315

Verified Customer

Workmanship

Recommend Dealer

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Nov 10, 2024 -

Phil Fitts Ford & Lincoln responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to us at (724) 658-3521 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 01, 2024

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Always exceptional service Friendly customer service and care Never worry about my truck being in good hands and care Never worry about my truck being in good hands More

by burtonbaker38

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kenny Carter

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Aug 02, 2024 -

Phil Fitts Ford & Lincoln responded

Burton, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you from the Phil Fitts Family

July 12, 2024

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Kenny is the best 👌 👍 by far. None better than him and John Caffro. John is the best mechanic I know. None better than him and John Caffro. John is the best mechanic I know. More

by Donmic

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Altman

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Jul 13, 2024 -

Phil Fitts Ford & Lincoln responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2024

Dealership Rating

Employee Rating

From order placement of my f150 to delivery and now a routine service visit. I must say this dealer got it right everyone I have encountered is happy smiling and friendly. You can tell the ownership valu routine service visit. I must say this dealer got it right everyone I have encountered is happy smiling and friendly. You can tell the ownership values their employees. Kinda the way things used to be. Keep up the awesome work Fitts family! More

by randyle726

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 06, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you from the Phil Fitts Family

April 18, 2024

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Employee Rating

I highly recommend Phil Fitts Ford & Lincoln from the bodyshop manager, workshop and the people in the office. Everyone is very friendly, thoughtful and helpful. They did an excellent job. HIghly compet bodyshop manager, workshop and the people in the office. Everyone is very friendly, thoughtful and helpful. They did an excellent job. HIghly competent people. I can't thank them enough. I really appreciated their honesty and openness in dealing with our car. I definitely recommend Phil Fitts Ford to family and friends. If I can evaluate my experience and of my relatives, with 5 stars PLUS! More

by Rosi

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Altman, Albee Mangino, Mike Hietsch, Brian Grantham, Brian Hietsch, Luke Lord, Tony Oliva, Michael Broderick, Dan Duncan , PAULA

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Apr 18, 2024 -

Phil Fitts Ford & Lincoln responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

April 05, 2024

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They are very good with helping pick the right car. The service department is great, and very efficient. The service department is great, and very efficient. More

by Debboyd

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 07, 2024 -

Phil Fitts Ford & Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, Deb, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

March 21, 2024

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They did what they were supposed to and brought my truck back cleaner than it left. back cleaner than it left. More

by mjl95

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Altman, Albee Mangino, Rod Franzi, Mike Hietsch, Brian Grantham, Brian Hietsch, Luke Lord, Tony Oliva, Greg Knauf , Kenny and Rob

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Mar 22, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

February 24, 2024

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Employee Rating

They are Easy to deal with. They Answered all my questions and concerns timely. And followed up They Answered all my questions and concerns timely. And followed up More

by smbsw13

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Grantham

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Feb 25, 2024 -

Phil Fitts Ford & Lincoln responded

Here at Phil Fitts Ford & Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you from the Phil Fitts Family

Feb 26, 2024 -

Phil Fitts Ford & Lincoln responded

Hi, we appreciate your feedback on our Staff's service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2024

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Employee Rating

It was GREAT dealing with Salman Darious Carter. His service and attention to our need was IMPECKABLE. I would send and friend or family member and recommend him to them. His service and attention to our need was IMPECKABLE. I would send and friend or family member and recommend him to them. More

by godsg

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Luke Lord

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Feb 08, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

December 24, 2023

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Employee Rating

I was very satisfied with my experience @ the. dealership & Mr. Darius Carter did a great job dealership & Mr. Darius Carter did a great job More

by randydericco

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 26, 2023 -

Phil Fitts Ford & Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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Darius Carter

Executive Sales , New Vehicle Inventory Manager, Commercial & COSTARS sales

Phil Fitts Ford & Lincoln

177 Reviews of Darius Carter

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