Darilyn Whitlock
Darilyn Whitlock at Security Dodge Chrysler Jeep Ram
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Darilyn Whitlock

Customer Relations Coordinator

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

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9 Reviews
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9 Reviews

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9 Reviews of Darilyn Whitlock

September 06, 2023

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Employee Rating

My experience at the service center was top notch. The staff was kind and knowledgeable. They were fast and professional. I was in and out in about 40 minutes. More

by jmeserole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, John Garcia

Sep 06, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, we are so happy to read that our Service Team was kind, knowledgeable, professional, and quick during your visit. Thank you so much for the positive review and 5-star rating. It was great to see you here at Security Dodge Chrysler Jeep Ram, and please feel free to reach out to us for any needs.

February 22, 2023

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Employee Rating

PLACE IS JUST AMAZING! !! Anytime I come in for service or I refer someone there to purchase there is always amazing experiences. My truck is going on two years old bu More

by BRANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dianna O'neil , David Garcia

Feb 23, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for this 5-star review and rating. We are pleased to learn that our Service Team at Security Dodge Chrysler Jeep Ram offers great communication and wonderful service. We hope you continue to choose us for all your automotive needs.

January 06, 2022

Dealership Rating
Employee Rating

security dodge service department need some better people to serve the customers. They barely return calls. The manager is a big lier. He will lie and get you in and then will never return your calls. This More

by M ALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 07, 2022

Security Dodge Chrysler Jeep Ram responded

Hi, I appreciate you bringing this to my attention. Security Dodge Chrysler Jeep Ram takes customer satisfaction very seriously and I would like to learn more about your experience. Would you kindly reach out to me at your earliest convenience? Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

November 10, 2021

Dealership Rating
Employee Rating

I am having a worst nightmare with the security dodge service department. I tried to contact them and left messages, however they don't return calls at all. More

by Mustafa ali
Customer Service
Recommend Dealer
No

Other Employees Tagged: Dylan Doyle

Nov 11, 2021

Security Dodge Chrysler Jeep Ram responded

Hi Mustafa, I appreciate you bringing this to my attention. Security Dodge Chrysler Jeep Ram takes customer satisfaction very seriously and I would like to learn more about your experience with our Service Department. Would you kindly reach out to me at your earliest convenience? Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

November 07, 2020

Dealership Rating
Employee Rating

Welcomed quickly Great service polite quick turnaround waiting area and facilities clean and comfortable All problems resolved to my satisfaction good atmosphere would recommend other to yourcompany More

by craftelayd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Capanelli, Raja Jagtiani, Natalie Jenkins, Dianna O'neil , Dylan Doyle, Steve Giunta, Amit Kaliandasani

Nov 08, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again!

October 07, 2020

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Employee Rating

I have an issue with my used car 2019 Cherokee and the part to fix it will take a month to get it. They give a loaner car until my car is back on the road. Very happy for that. Thank you!!!! More

by Luz garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Oct 08, 2020

Security Dodge Chrysler Jeep Ram responded

You're so welcome, Luz! We want you to be safe, so we are happy to see that the loaner car is beneficial for you. We will have you back in your car ASAP!

August 26, 2020

Dealership Rating
Employee Rating

Very happy with this dealership would recommend to my friends very prompt service very clean environment always a pleasure dealing with Nicole,Dylan and Tim More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Minka Whitlock, Dianna O'neil , Jay DeLalla, Tim Doyle, Thomas Dunn, Vito Ilardi, "Jimmy" (Dimitrios) Tsiolis

Aug 27, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review, Renee! We are happy to know that Nicole, Dylan, and Tim earned your recommendation! We look forward to working with you again.

August 21, 2020

Dealership Rating
Employee Rating

Michele Spencer provided excellent customer service! Reviewed maintenance needed. Emailed a breakdown of service rendered. Speedy checkout.. A pleasure to work with. Thank you, C. Juliano More

by cathjuliano
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 22, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the excellent feedback, Cath! We are thrilled to see that Michele's outstanding and communicative service made a positive impression on you. The pleasure was ours; please come back at any time.

April 30, 2020

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Employee Rating

Darilyn has been very helpful and I am hopeful my issue will be resolved shortly after we spoke several times earlier this week Thank you ! More

by markbuonasera
Recommend Dealer
No
May 04, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I appreciate you taking the time to speak with me this past week. If you have any other concerns, please feel free to reach out to me again. Thank you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

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