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Darian Cazares
Darian Cazares at Tucson Subaru
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Darian Cazares

Express advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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3 Reviews

Dealership Experience

2 yrs, 7 mos

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rated

3 Reviews

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3 Reviews of Darian Cazares

February 08, 2025

Dealership Rating
Employee Rating

Service Value Culture of the business Sales rep Friendliness Knowledgable Helpful Realistic Kind Down-to-earth More

by Jmedwid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ford, Jack McVey, Scott Gregg, Jade Hilliard, Darla Muckley, Matthew Felix Thwaits, Dyleen Chavez, Victorino Campos, Nico Castel De Oro

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Feb 08, 2025

Tucson Subaru responded

Thank you for the kind review. Darla

August 03, 2024

Dealership Rating
Employee Rating

Dealer cross threaded lugnuts, blamed customer and then refused to fix the problem they caused. More

by Symonds.elliot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Artie Gonzales

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Aug 26, 2024

Tucson Subaru responded

Customers wheel stud and nut has been replaced twice and we have taken care of both. Advised customer we could not keep replacing when work is being done elsewhere, all wheel lug nuts are hand torqued to specifications. If you would like to discuss further, contact me at 520.447.8956 or agonzales@tucsonsubaru.com.

Aug 26, 2024

Symonds.elliot responded

The wheel studs, and nut have been replaced twice due to the dealership cross threading the lugnuts onto the stud during their routine service & tire rotation. No other work is being performed by any other garage. It is impossible to cross thread a lugnut when removing them, only putting them onto the car, which has all been performed by Subaru of Tucson. Contrary to the above statement, Darian, the service tech informed us that the lug nuts at this dealership are in fact tightened with a lug wrench torched to 20psi, so whoever responded above for the dealership (Or Darian), is lying. Upon fixing their mistake, Subaru of Tucson asked us to take down our reviews. We won't be.

February 10, 2024

Dealership Rating
Employee Rating

Darian was efficient and answered my questions for my 1 year old Subaru Outback. Thanks Darian and service team. More

by amsatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2024

Tucson Subaru responded

Thank you very much!

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