Darel Poe
Darel Poe at Lexus of Manhattan
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Darel Poe

Sales Consultant

Lexus of Manhattan

679 11th Avenue
New York, NY 10019

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9 Reviews
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9 Reviews

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9 Reviews of Darel Poe

April 30, 2023

Dealership Rating
Employee Rating

If zero was a star I would rate Darel Poe at that. No sales experience, no empathy, and arrogance beyond belief. Todays car sales is the dealership and salesperson acting like they are doing the consu More

by Howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

February 15, 2023

Dealership Rating
Employee Rating

Warren was one of the nicest sales person you could ever imagine. He is very please from day one let us test drive the car did all the paperwork he’s was really helpful. The dealership is extremely clean a More

by topdog427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2023

Lexus of Manhattan responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback, and recommendation on DealerRater. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which Konstantinos and I provided you, and we both wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Warren Newland Lexus of Manhattan

January 03, 2023

Dealership Rating
Employee Rating

Darel was amazing, love my purchase. Thank you Nick for the sealing the deal. Thanks guys. More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darel, Nick

Jan 04, 2023

Lexus of Manhattan responded

Good afternoon Kathy, I would like to thank you for taking the time to provide your kind feedback, and recommendation on DealerRater. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which Nick and I provided you, and we both wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Darel Poe Lexus of Manhattan

April 04, 2022

Dealership Rating
Employee Rating

Sold me a car without having a title. I was told “they couldn’t find it”. Asked how long to find it they said a week. A month later no car, no title. Aaked for my payment back in an exped More

by tejayandtina
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rich Velija , Robert Mcilwain

October 21, 2021

Dealership Rating
Employee Rating

Average sales person, the dealership lacks with poor customer service and no valued effort to assist. More

by Sungina H
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rashawn Champ, Kamran Naderi, Sebastian Wilkie-Sosa

July 27, 2021

Dealership Rating
Employee Rating

Darel Poe sales consultant was exceptionally good! Similarly the lady who walked us through the car was excellent ! Finance Manager was very professional! The whole experience was very good ! More

by Madhu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dariusz Doliwa , Carmine Penella

Jul 27, 2021

Lexus of Manhattan responded

Good evening, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which Darius and I provided you, and we both wish you the best of luck with your new car! I believe that you may have incorrectly tagged our Service Director, Carmine Pennella. If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400. Darel Poe Lexus of Manhattan

June 23, 2021

Dealership Rating
Employee Rating

Lexus of Manhattan ROCKS ! Purchasing a vehicle in 2021 has been quite difficult , especially when looking for a rare spec rx 350. I knew what I wanted and it was a 2021 rx 350 f sport in ultra white / cir More

by chenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Rutkay , Danny Leach

Jun 23, 2021

Lexus of Manhattan responded

Good afternoon Mr. Chen, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which David, Danny, and I provided you, and we all wish you the best of luck with your new Lexus RX 350 F SPORT! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400. Darel Poe Lexus of Manhattan

January 03, 2021

Dealership Rating
Employee Rating

Darel and David were a pleasure to work with. First time Lexus lessee. Darel helped us pick the perfect car and David came in and closed the deal for us. Will be back in 3 years for our next lease too! Than More

by Flycaster62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David (Manager)

Jan 04, 2021

Lexus of Manhattan responded

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which David and I provided you, and we wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Darel Poe Lexus of Manhattan

November 07, 2020

Dealership Rating
Employee Rating

This was by far the worst experience I have had with any dealership. I called after viewing lease option for a 2017 Lexus IS. That started a week of chaos, misinformation and poor service. Through 10+ cal More

by Kb_cowboys20
Customer Service
Friendliness
Price
Recommend Dealer
No