Darcy Prokopetz
Darcy Prokopetz at Capital Ford Lincoln Inc.
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Darcy Prokopetz

Service Advisor

Capital Ford Lincoln Inc.

1201 Pasqua Street North
Regina, SK S4X 4P7

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23 Reviews

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23 Reviews

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23 Reviews of Darcy Prokopetz

December 17, 2024

Dealership Rating
Employee Rating

You can see why Sara is an award winner! She is everything you would hope for in a sales person! She spent considerable time with me to show me every option. Even when I bought a Ram from More

by afieldgate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Tsang, Nepolean Pereira

Dec 17, 2024

Capital Ford Lincoln Inc. responded

Thank you so much for sharing your kind words about Sara! We're thrilled to hear that she provided such a positive and supportive experience, even when the right vehicle for you ended up being a Ram from Capital Ford (LOL!). Sara truly embodies what it means to prioritize the customer and their happiness, and it's wonderful to know she made a stressful time easier for you. We'll be sure to pass on your gratitude to Sara—she’ll be so happy to hear it! Enjoy your new truck, and thank you for trusting us to help you find the perfect fit!

May 08, 2024

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Employee Rating

We bought our 2024 Edge SE from here and Sara Tsang. When we were ready to purchase we requested Sara Tsang because even before we were thinking about buying she took the time to sit and talk to us. S More

by Olver,Gerry123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Leibel, Brian Leibel, Mike McManus, Sara Tsang , Craig Livingston

May 03, 2024

Dealership Rating
Employee Rating

Great Sales, Sara Tsang is very knowledgeable and easy to deal with. We will definitely be back More

by alishajeffery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Tsang, Leif Gronsdahl

May 04, 2024

Capital Ford Lincoln Inc. responded

I'm delighted to hear that you had a great experience with Sara Tsang! We appreciate your kind words and are thrilled that you found her knowledgeable and easy to work with. We look forward to welcoming you back in the future for all your sales needs. Thank you for choosing us!

January 13, 2022

Dealership Rating
Employee Rating

Thanks to Darcy for handling the leaking coolant issue on my F150 while ensuring the work was covered by the extended warranty package. Darcy was very efficient in getting the part in fast and keeping me we More

by bart635205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Capital Ford Lincoln Inc. responded

All of us @ Capital Ford Lincoln would like to take this opportunity to personally thank you for choosing our dealership to handle your car care needs. Take care and we will see you for your next service!- Brad

November 20, 2021

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Employee Rating

Always have received top notch service. Interactions with management staff have always created a positive customer experience with consistent professionalism everytime I'm at the dealership. Highly reco More

by Leppa82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Capital Ford Lincoln Inc. responded

From all of us at Capital Ford Lincoln - Thank you for your loyalty and please enjoy what you drive.- Brad

September 20, 2020

Dealership Rating
Employee Rating

We are a long term customer at Capital Ford and have always been very appreciative of the excellence in customer relations, auto products and service. That is why we keep coming back. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Capital Ford Lincoln Inc. responded

Good Morning and Happy Monday - WOW - thank you so much for the review on DealerRater. I'm so delighted to read about all the team members you've mentioned that really made a difference in your car buying experience.- Brad

February 19, 2020

Dealership Rating
Employee Rating

Friendly sales staff provided a no pressure experience where I felt my interests came before theirs. The vehicle was priced where I didn’t feel the need to haggle for 3 days to leave there feeling like I More

by Jonbennici
Recommend Dealer
Yes

Other Employees Tagged: Brett Holloway, Brittany Poissant , Gage McGuire

Mar 02, 2020

Capital Ford Lincoln Inc. responded

Hi Jonbennici! Thanks for the awesome review! We're glad to hear you appreciated our honest and transparent approach. We always strive to offer the best customer service and help our customers make an informed decision when purchasing a vehicle. Congratulations and happy driving! - Richelle

May 16, 2019

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Employee Rating

Great product.........Greater staff I have dealt with Capital Ford many times and have found that the service and staff are he best in the industry/city, I fully recommend everyone buy t More

by mjtas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lyndon Cummings, Irv Lazorko, Jeff Mckechnie, Chris Maksymew, Brittany Poissant , Ken Kennedy, John Simpson, Dannillo....Sales. Ryan Service Tech

May 16, 2019

Capital Ford Lincoln Inc. responded

Hi Mjtas, Thank you for taking the time out of your day to leave us a great review based on your experience with us. We are very happy to hear that everyone was of great help to you with your car buying experience. We are excited to have you as one of Capital Fords loyal customers. Happy Driving Tanya S.

April 21, 2019

Dealership Rating
Employee Rating

Awesome Customer Service This is the 4th vehicle I've purchased from here. Irv and Joe are great to deal with. I get all my oil changes done here and have dealt with Darcy i More

by Tracy1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ivan Leibel, Irv Lazorko , Joe Urszulan

Apr 22, 2019

Capital Ford Lincoln Inc. responded

Tracy1010, thank so much for taking the time out of you weekend to leave us a 5-star review and for letting others know not only about your sales experience but service as well. We are beyond happy to have you as one of Capital Ford's loyal customers. Thanks again Tracy1010, Tanya S

March 30, 2019

Dealership Rating
Employee Rating

Not to happy. I had my truck in for an update, I was told I needed brakes and rotors, I had the brakes replaced and there was 50% left, no need to be replaced? I wi More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 01, 2019

Capital Ford Lincoln Inc. responded

Hello Gary, We really appreciate that you took the time to rate us. We are sorry that you didn't get the experience you were looking for and we would like to do our best to make it right. We're always looking to hear feedback from our customers so we can improve our services in any way. That being said, if you wouldn't mind sending an email to help@capitalauto.ca with any comments, we would be happy to get in touch with you about the matter. Sincerely, -Alex S.

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