Darby Sotelo
Darby Sotelo at Wilsonville Toyota
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Darby Sotelo

Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.9
64 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

64 Reviews

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64 Reviews of Darby Sotelo

December 07, 2024

Dealership Rating
Employee Rating

Amazing and easiest dealer experience! Darby was awesome and answered questions and didn’t fill it with all the fluff. Straight to the point. More

by brerobinson9416
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

Wilsonville Toyota responded

We’re thrilled to hear you had such a great experience! Darby’s straightforward and helpful approach is exactly what we strive for. Thank you for choosing us, and we hope you’re loving your new vehicle!

October 22, 2024

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Employee Rating

Miguel and Darby were fantastic throughout the entire process - always willing to answer questions and didn't shy away from questions I had regarding advantages other trucks might have over the Tacoma. G More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MIGUEL PEREZ BARRON

Oct 26, 2024

Wilsonville Toyota responded

We’re thrilled to hear that Miguel and Darby took great care of you! It’s awesome that they were able to answer all your questions, even comparing other trucks. We’re glad the experience was top-notch, and thank you again for the great review!

October 01, 2024

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Made the transaction super easy, no pressure, no haggling. I flew down from Seattle and they picked me up at the airport. Car was ready to go when we arrived. Didn’t take long to complete the paperw More

by martelt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

Wilsonville Toyota responded

We’re so glad to hear that everything went smoothly, from picking you up at the airport to getting you on the road quickly. It’s great that you found the process hassle-free and enjoyed working with our team. We hope you’re loving your new car and appreciate you making the trip from Seattle!

August 29, 2024

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Darby was awesome to work with! He was super chill and listened to what I wanted in a car. Highly recommend! More

by ArzelDuarte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2024

Wilsonville Toyota responded

Thanks for the great feedback! We’re glad Darby made your experience enjoyable. Enjoy your new car and let us know if you need anything else!

August 18, 2024

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Darby was quick and efficient while collecting the information necessary for us to get the perfect car. He was very knowledgeable and I would 100% by another car from him. More

by matthiasparker4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2024

Wilsonville Toyota responded

Thank you for the great feedback! We're delighted to hear that Darby made the process quick and efficient while helping you find the perfect car. We're excited to know you'd choose to buy from him again, enjoy your new ride!

August 05, 2024

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Absolutely love the No Bull guarantee. Great experience from start to finish! Knowledgeable and friendly sales team More

by Love my red Camry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Azhar Khan

Aug 07, 2024

Wilsonville Toyota responded

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our No Bull guarantee and had a great experience from start to finish. Our knowledgeable and friendly sales team is always here to help. We look forward to serving you again in the future!

August 01, 2024

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Easy! Helpful took lots of time explaining the difference between the models. Pleasure to work with. Highly recommend! More

by sunnyshiri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Wilsonville Toyota responded

Thanks for the feedback! We’re glad to hear the process was smooth and our team was helpful in clarifying the model differences. It was great working with you, and we appreciate your high recommendation!

July 16, 2024

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Employee Rating

Bait and switched cars and played on emotions to aggressive try to sell me a car that I didn’t want. First Toyota I have purchased and will be the last. More

by darrall
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Jul 30, 2024

Wilsonville Toyota responded

We're sorry we didn't make your first Toyota purchase experience a positive one. We would never send someone down the road in a vehicle they don't want, so there is clearly some miscommunication between our sales team and you. Please reach out to our General Sales Manager, Ellie Maclaurie, at (503) 582-9040 so we can discuss this further and work to make it right. Thank you for your feedback.

July 16, 2024

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Employee Rating

There was no pressure. People were very friendly and the went above and beyond to get us a better deal More

by Melchor Gamez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vaughn Allen

Jul 25, 2024

Wilsonville Toyota responded

Thank you for your kind words! We’re glad to hear that our team made your experience enjoyable and pressure-free. It’s great to know that their friendly approach and dedication helped secure a better deal for you. We look forward to assisting you again in the future!

July 08, 2024

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Employee Rating

Darby was great! We knew he had the car we wanted. He made the buying process quick and efficient. We had worked with another dealership and did not get as good - More

by terry.larson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 25, 2024

Wilsonville Toyota responded

Thank you for your feedback! We’re delighted that Darby made your car-buying experience straightforward and efficient. It's fantastic to hear he offered clear and honest communication. We appreciate your positive remarks and hope you enjoy your new vehicle!

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