Daphne Benedict

Davis Pham and Daphne Benedict are wonderful service advisors. Every time I go to Frisco Dodge Davis goes out of his way to make my visit perfect as possible. Now he's training Daphne to be a rockstar l advisors. Every time I go to Frisco Dodge Davis goes out of his way to make my visit perfect as possible. Now he's training Daphne to be a rockstar like he is. She went out her way to help me my last visit and she was kind, well spoken, and did everything possible to make me happy with my service. My wife and I enjoyed the last visit so much she just had to buy Daphne and Davis lunch. Great ppl and great service... Oh by the way Thank you for serving our country Davis... Salute... More

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The service was acceptable but communication between service staff and customers needs to improve especially when there specific details are given to service staff about customer's schedule that day and service staff and customers needs to improve especially when there specific details are given to service staff about customer's schedule that day and when the customer expects to be done with their service. More

by darshanidesai10 Verified Customer Verified Customer

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The service was a quick and easy process thank you very much for your work. much for your work. More

by Kristin Graziano Verified Customer Verified Customer

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Friendly, professional and patient. Pleasure to work with! Resolved my issues. Will return to dealership for all my jeep needs. Pleasure to work with! Resolved my issues. Will return to dealership for all my jeep needs. More

by pdvangorp Verified Customer Verified Customer

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Friendly, professional and patient. Pleasure to work with! Resolved my issues. Will return to dealership for all my jeep needs. Pleasure to work with! Resolved my issues. Will return to dealership for all my jeep needs. More

by pdvangorp Verified Customer Verified Customer

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Daphne keep me informed every step of the way with the repairs and estimates. I've always had a good experience with the Frisco location and this was my first time working with Daphne. She is a joy to wor repairs and estimates. I've always had a good experience with the Frisco location and this was my first time working with Daphne. She is a joy to work with and very professional. The work done has always been great More

by lizard_vb Verified Customer Verified Customer

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This is the second survey I have been asked to complete. Please review my responses from the first survey. Please review my responses from the first survey. More

by cbstradling Verified Customer Verified Customer

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I have been using this dealership for sevice since I bought my Jeep used in 2021. I have never had an unpleasant experience. The customer service is incredible. bought my Jeep used in 2021. I have never had an unpleasant experience. The customer service is incredible. More

by cbstradling Verified Customer Verified Customer

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David Pham is an excellent advisor. He took care of me and gave me the recommendations I needed to decide correctly for my car's service He took care of me and gave me the recommendations I needed to decide correctly for my car's service More

by Nick K Verified Customer Verified Customer

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Davis and new hire Daphne are fantastic! The were able to bring me right in and get a severe tire failure addressed. Daphne was quick to get the car into service, Davis was handy with getti The were able to bring me right in and get a severe tire failure addressed. Daphne was quick to get the car into service, Davis was handy with getting the 3rd party warranty approved with fulk coverage. Solid team, great service. More

by rtoddbennett Verified Customer Verified Customer

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