Danny Reyes
Danny Reyes at Hawk Chrysler Dodge Jeep Ram

Danny Reyes | Page 5

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7901 Roosevelt Rd
Forest Park, IL 60130

4.7
55 Reviews
4.7

55 Reviews

Write a Review

55 Reviews of Danny Reyes

June 20, 2024

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Employee Rating

Great place to get your car work on never had a problem friendly people always car repair shop my go to place More

by Stanr2011
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 21, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, thanks for the great review and 5-stars! We appreciate your time and hope to see you again.

June 20, 2024

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Employee Rating

Service department is terrible I was waiting for 5 hours to get my a/c diagnosed then charged $380 for a diagnostic. You can go to any other Jeep Dealer and diagnostic are at $180 then once I come to pick More

by Tiny23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, we're sorry to hear about your disappointing experience at our service department. We appreciate your feedback and will address this issue with our team to ensure better service in the future. Thank you for bringing this to our attention.

April 11, 2024

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Very professional polite and considerate. Keep u informed updated with the progress and quick and fast service! Wont go anywhere else but Hawk Jeep Chrysler Dodge in forest park. More

by Patblaw357
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Roger Esparaza

Apr 12, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Pat, thank you so much for sharing your positive experience with us at Hawk Jeep Chrysler Dodge! We're thrilled to hear that you found our service professional, polite, and considerate. We look forward to serving you again in the future!

February 22, 2024

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I took my car for a sit electronic issue, the dealer did all they could to take care of the issue as soon as possible, it took a little longer than expected due to parts but at the end everything was taken More

by adamr
Service Price Transparency
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Recommend Dealer
Yes
Feb 23, 2024

Hawk Chrysler Dodge Jeep Ram responded

Adam, thank you for sharing your experience with us. We appreciate your patience as we worked to resolve the electronic issue with your car. We apologize for any delays due to parts, but we're glad to hear that everything was ultimately taken care of to your satisfaction. Thank you for choosing us!

February 21, 2024

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Great customer service very satisfied with cost. My problems were fixed in a timely manner More

by dwilliams1014
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Gary Hall , Heather Garcia, Mike Jannotta, Steve Klimara

Feb 22, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that we were able to resolve your issues in a timely manner and that you found our costs satisfactory. We appreciate your feedback and look forward to serving you again in the future!

February 19, 2024

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Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti More

by mistac123
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Kinney, Denis Healy, Jorge Nava, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack , Mike Jannotta, Steve Klimara, Jerry McWilliams, Francisco Rangel

Feb 20, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great visit for your truck's oil change. We will make sure to pass along your kind words to Cisco. We look forward to serving you again in the future!

December 16, 2023

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I've taken my car to be fixed there since January 23 and every time I get it back it goes out for the samething. Now it created a chain reaction and the new service director Dennis refuse to do anything. Pl More

by danalewis_1
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Denis Healy

Dec 20, 2023

Hawk Chrysler Dodge Jeep Ram responded

Hi Dana, Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced with your vehicle issues and the lack of response from our service department. This is not the level of service we strive to provide, and we understand your frustration. To address your concerns and provide you with a resolution, we kindly request that you contact Jim Kinney, our General Manager, directly at jimk@hawkcdj.com at your earliest leisure. Jim will personally ensure that your issue is resolved promptly and that your concerns are addressed. We appreciate your patience and are committed to improving your experience.

December 16, 2023

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The service experts diagnosed my Jeep's transmission and vibration issues correctly. The work was scheduled for my vacation and when I came back it drove like it was new. More

by John Coath
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Recommend Dealer
Yes
Dec 20, 2023

Hawk Chrysler Dodge Jeep Ram responded

Hi John, thank you for sharing your positive experience with us! We're thrilled to hear that our service experts accurately diagnosed and resolved the transmission and vibration issues with your Jeep. It's great to know that it now drives like new. If you have any further questions or concerns, feel free to reach out. Have a lovely day!

December 14, 2023

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It’s a great dealership, with even great customer service! It’s super amazing here. More

by Junior
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Recommend Dealer
Yes
Dec 15, 2023

Hawk Chrysler Dodge Jeep Ram responded

Hi Junior! Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had a great time at our dealership and that our customer service met your expectations. We appreciate your support and hope to see you again soon!

November 24, 2023

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The service was quick and efficient. The work that was needed was done in a timely matter. More

by Ninepanthers
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Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're thrilled to hear that you found our service quick and efficient. It's always our goal to provide timely work. We appreciate your support and hope to have the opportunity to serve you again in the future. Safe travels!

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