Danny Connelly | Page 2

They will take care of your car in highest quality care! Friendly staff and nice facility/office. Friendly staff and nice facility/office. More

by bgleo1 Verified Customer Verified Customer

Report | Print

Your service is very professional and attentive. I really like it here. I love Audi, but I love the service here even more. I really like it here. I love Audi, but I love the service here even more. More

by DAIXINPENG32 Verified Customer Verified Customer

Report | Print

IOver the past years i have purchased 5 Audi's from different dealerships. The purchase of a 2025 Audi SQ5 was a first-time purchase from Audi Elk Grove. I will say without hesitation we received the different dealerships. The purchase of a 2025 Audi SQ5 was a first-time purchase from Audi Elk Grove. I will say without hesitation we received the WORST customer service for ANY vehicle i have ever purchased. The laundry list of misrepresentations, incomplete paperwork, having to deal with multiple individuals from sales to finance, to general sales managers, limited vehicle operations knowledge tutorial by salesperson reads like a comedy of ineffectiveness' and bad business ethics. As of today, 7/16/25, there have been 16 days of elapsed time since original delivery of the new vehicle, and we are still waiting for the absent Audi Code Authorization so another dealership can program the vehicle. We had to have another Audi dealership provide an operational tutorial for this vehicle. Lastly, the vehicle was to have been detailed before delivery. The new vehicle when delivered arrived requiring at my own expense a detail cleaning up what the selling dealership should have done. I requested on multiple occasions to speak directly with the Elk Grove Audi Dealership manager to ask for assistance and help in resolving the ongoing sales dilemma issues. I was never able to speak with the manager or receive a call back. Clearly, we will never use Audi Elk Grove for any further Audi purchases. More

by BILL.DESIGN1 Verified Customer Verified Customer

Report | Print

Paresh was knowledgeable, a pleasure to work with and made the process of purchasing our Q5 simple. Thomas did our financing and was quick and efficient as well. Overall a 10/10 experience at Elk Grove A made the process of purchasing our Q5 simple. Thomas did our financing and was quick and efficient as well. Overall a 10/10 experience at Elk Grove Audi! Thank you More

by EILEENSTEADMAN Verified Customer Verified Customer

Report | Print

The customer service is OUTSTANDING ! The salesmen are knowledgeable and their ultimate goal is to make sure you leave with the car if your dreams ! The service department is also top not The salesmen are knowledgeable and their ultimate goal is to make sure you leave with the car if your dreams ! The service department is also top notch !!!! I would recommend this dealership to everyone I know !!! More

by HDCAMMISA Verified Customer Verified Customer

Report | Print

You have a great staff, always and helpful love talking with them and they take care of me. Leon is ecceptional . with them and they take care of me. Leon is ecceptional . More

by ewallaceart773 Verified Customer Verified Customer

Report | Print

Great customer service took good care of me and gave me a great vehicle very awesome great vehicle very awesome More

by Carloscruz Verified Customer Verified Customer

Report | Print