Danny Asherman
Danny Asherman at Sheehan Cadillac
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Danny Asherman

Service Consultant

Sheehan Cadillac

5101 N. Federal Highway
Pompano Beach, FL 33064

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4.7
44 Reviews
4.7

44 Reviews

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44 Reviews of Danny Asherman

January 01, 2025

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Employee Rating

It’s all business but waiting for my car to be serviced wasn’t that bad waiting 21/2 hours. Waiting area very nice coffee machine really nice. Overall I like this dealership. I used go to ed Morse but the More

by msb22694
Service Price Transparency
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Recommend Dealer
Yes

January 01, 2025

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Brought in fur. Oil leak They drove my car fir 15 miles and very hard we know because the average MPG was down by 8 miles ..Still had leak More

by IWIRELES
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Carlos Sanchez

Jan 01, 2025

Sheehan Cadillac responded

Thankyou for your feedback. Vehicle test drives are a normal part of the repair process. Sometimes multiple test drives are necessary. We would be happy to pickup vehicle and recheck if there is still an issue. Please reach out to us and we will set an appointment for you

Jan 01, 2025

IWIRELES responded

I gave that the benefit of the doubt about a test drive and asked numerous times about the vehicle having been road tested. The technician who worked on the car was asked and the technician said it was only driven in the dealer lot and maybe around the block that was it then and only then I explained i asked this because my vehicle had 15 miles driven while being in your service dept. . The vehicle had 15 miles from in to out and also my gas average miles per gallon since the 15 miles driven while in service went down by 8 average miles of gas consumption per gallon which is suspect to the vehicle being driven hard. So if you can explain and justify why you would need to do this on a service to my vehicle I will listen.

December 26, 2024

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First and foremost, I sent my daughter in to have the hoses replaced for the windshield wipers. Then I charge a diagnostic fee $260. No need for this. They’re taking advantage of us. More

by salomatoffrobert
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Justin Klindt

Dec 26, 2024

Sheehan Cadillac responded

Thankyou for your feedback. We were able to review the bill, and there was no diagnostic charge only the labor time to make the repairs. We include the diagnostic in the repair when we do the repairs. We do not charge additional for a diagnostic if we perform the repairs. We would be happy to discuss the bill and go over the charges. We will also reach out to you as well to discuss

December 19, 2024

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They misdiagnosed the problem and it’s been twice, going back a third time shortly More

by RFREE1
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Recommend Dealer
No
Dec 19, 2024

Sheehan Cadillac responded

Thankyou for your feedback. Chasing an oil leak can be a challenge. Once one issue is resolved and residual oil is cleaned, an additional underlying leak can arise after driving vehicle. We are happy to look at the vehicle at your convenience to get to the bottom of the issue.

December 19, 2024

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Employee Rating

Great service, Jeniffer and Danny took care of me very well fast and courteous and by the way, I have a 2024 lyric a day charged it when I picked it up not like the other dealership give you the car not c More

by LAZAROCACERESLC
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Recommend Dealer
Yes

Other Employees Tagged: And Jeniffer, I spoke to her first

December 13, 2024

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Great customer service a little to long for the wait time with an appointment but overall good thanks More

by SVCAP
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Recommend Dealer
Yes

December 11, 2024

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Work was completed on time. Service consultant was very helpful and accommodating. Car came back very clean. More

by szmulewicz
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Recommend Dealer
Yes

December 11, 2024

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The service was great, and I would highly recommend Sheehan for service of your Cadillac More

by jj sehlke
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Recommend Dealer
Yes

November 30, 2024

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I have my XT-4 serviced at Sheehan because of their great customer service and competence. Incidently I live in Wellington Fl. And drive over 40 miles one way for their service. More

by maryd063
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Recommend Dealer
Yes

Other Employees Tagged: Robert Farkas

November 27, 2024

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Employee Rating

danny never followed thru w his promises. my lease was over and i would never buy a car here due to the service experience i encountered here. the car concierge finally sorted things out for m More

by SCTHOMAN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Klindt

Nov 27, 2024

Sheehan Cadillac responded

We appreciate your feedback. Please give our Service Manager a call at 9543633601 to discuss the issue you had. We strive to satisfy every customer every time. We would like to speak to you and try to help in any way we can.

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