I feel the whole experience was terrible from the
beginning, there was no estimate it cost me 199.00 dollars just to look at my navigation system, then was quoted 1,600.00 for a module, well I was ou
beginning, there was no estimate it cost me 199.00 dollars just to look at my navigation system, then was quoted 1,600.00 for a module, well I was out 213.00 for nothing , the staff could care less , a bunch of zeroes 😡
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by Keithgiragos
Verified Customer
Verified Customer
Other Employees Tagged:
Frank Nieves
Mar 31, 2022 -
Wayne Akers Ford responded
Thank you very much for taking the time to provide us with feedback, Keith. We have forwarded your information to our service leaders who will be contacting you directly to ensure you satisfaction. All the best.
Great customer service.
HAd a recall for my vehicle it was super easy and quick to get it taken care of
HAd a recall for my vehicle it was super easy and quick to get it taken care of
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by Scottkaty
Verified Customer
Verified Customer
Mar 31, 2022 -
Wayne Akers Ford responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Excellent service really quick and profesional.
No waste of time or money at all. 100% recommended.
No waste of time or money at all. 100% recommended.
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by Kenny Nessi
Verified Customer
Verified Customer
Other Employees Tagged:
Jim Domino, Faith Vanhof
Mar 29, 2022 -
Wayne Akers Ford responded
Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
It was a fast and reliable process I would highly
recommend to anyone to come here.
recommend to anyone to come here.
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by Dankmemes98
Verified Customer
Verified Customer
Other Employees Tagged:
Faith Vanhof
Mar 23, 2022 -
Wayne Akers Ford responded
Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!
Always trying to help.
Work with me to try to satisfy my needs. Excellent service as always.
Work with me to try to satisfy my needs. Excellent service as always.
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by TRVORGOSSMAN
Verified Customer
Verified Customer
Mar 22, 2022 -
Wayne Akers Ford responded
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
The service department needs to answer their phones.
My last visit I was under a time and I couldn’t get a hold of the service department after trying several times to keep tabs on the time the car wou
My last visit I was under a time and I couldn’t get a hold of the service department after trying several times to keep tabs on the time the car would be ready.
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by Snoopske
Verified Customer
Verified Customer
Mar 21, 2022 -
Wayne Akers Ford responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Thank you to Lake Worth Ford
Dealer for taking care of
my escape with a regular service check. Service was personalized and great and waiting area was roomy and nice.
my escape with a regular service check. Service was personalized and great and waiting area was roomy and nice.
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by Nancy
Verified Customer
Verified Customer
Mar 17, 2022 -
Wayne Akers Ford responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!
Not a good costumer service , taking a long time to do
the job , after the job is done the car is dirty
the job , after the job is done the car is dirty
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by Josal18
Verified Customer
Verified Customer
Other Employees Tagged:
Frank Nieves
Mar 17, 2022 -
Wayne Akers Ford responded
Thank you for your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.
Son profesionales mucho carisma ablan los dos hidiomas
perfecto 👌 da gusto hir poraya buena la atención
perfecto 👌 da gusto hir poraya buena la atención
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by MAURICIOZAPATA1974
Verified Customer
Verified Customer
Other Employees Tagged:
Yovonne Felix,
Ben Buchanan
, Jim Domino, Josue Galindo, Mariel Gonzalez, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof
Mar 11, 2022 -
Wayne Akers Ford responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
No longer family owned.
Prices for just an oil change have gone up $69. Will go elsewhere.
Prices for just an oil change have gone up $69. Will go elsewhere.
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by Finnertyaidan
Verified Customer
Verified Customer
Other Employees Tagged:
Mariel Gonzalez
Mar 03, 2022 -
Wayne Akers Ford responded
Thank you for your feedback, Aidan. Please know that we have forwarded your information to our service leaders for review. All the best.