Danielle McCarthy

I was not impressed with this business and how they treat potential customers. Upon my arrival to test drive and purchase a vehicle, I discussed and made a deal on, I was walked past as a salesman greeted th potential customers. Upon my arrival to test drive and purchase a vehicle, I discussed and made a deal on, I was walked past as a salesman greeted the individual who walked in after I did. It’s obvious they discriminate based on attire and do business based on appearance of wealth. The constant belittling and condescending attitude of salesmen during conversation wasted my time, decided I no longer cared to test drive because they were more focused on completing everything by saying I said I would be there on Tuesday, which I never once said. I told the lady I originally worked with that I wanted to make a deal, would drive up the next day to test drive and purchase. Even have the emails to prove it. Never experienced a company so driven on talking themselves out of a guaranteed sale of a vehicle. Whoever that guy was I had to deal with, should be fired because he’s not doing that company any good. I’ve taken my business elsewhere and what this company said they couldn’t do, the next company I went to absolutely accommodated and accepted the offer i previously made to this company, and they had no problem putting me in a car. If a financial institution cuts a check and sends to car dealership a copy of it and the tracking number or does wire transfer, that should be just as good. The checks have account and routing numbers on them and in this day and age where you can deposit checks just by snapping a picture of it. Like when the bank approves, and is send the dealership the funds, that’s is between the two institutions, the customer did the footwork and at that point, it’s a fine deal. After driving for 3 hours to get to that place to be treated the way I was, being stonewalled by the salesman, and the lack of trying to do the footwork to get a customer into the vehicle they wanted, I don’t recommend this place. Do they even think of what customers have to go through when trying to buy a new vehicle. The stress and anxiety that goes along with it. Like their job is supposed to make the whole experience comfortable and enjoyable, not add to the stress and everything. It’s like they just want to do bare minimum to get that commission. This place was the worst place I’ve ever dealt with out of my entire 45 years in this earth. Definitely filing a grievance with the BBB. More

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Danielle, provide great service for my husband and myself She provided up dates, and attend to our needs from the start until we signed for our new vehicle. Thank you Lora & Lynn Summerville myself She provided up dates, and attend to our needs from the start until we signed for our new vehicle. Thank you Lora & Lynn Summerville More

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New vehicle purchase Todd Craig is one of the best sales consultants. He did a great job in explaining the entire vehicle purchase process and made sure I fully understoo Todd Craig is one of the best sales consultants. He did a great job in explaining the entire vehicle purchase process and made sure I fully understood ever aspect of it. I will definitely recommend Todd to my family and friends for any future vehicle sales. More

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The best car buying experience I ever had The dealership was warm and welcoming I felt at ease and not under pressure. Because of them I am completely satisfied with my car purchase. The dealership was warm and welcoming I felt at ease and not under pressure. Because of them I am completely satisfied with my car purchase. More

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I recently leased an ST5 The lease was completed as promised. All the details were as explained and I was told that if I was not happy with the lease that they would do everyt The lease was completed as promised. All the details were as explained and I was told that if I was not happy with the lease that they would do everything possible to make it right. At this time, I am completely satisfied with my ST5 and all the features/options. The Dealership personnel along with my sales Rep, Danielle McCarthy were very professional and accommodating. More

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