Danielle Lee
Corporate Customer Retention
Maserati at Napleton Indianapolis
4180 E 96th St
Indianapolis, IN 46240
7 Reviews
Write a Review7 Reviews of Danielle Lee
February 12, 2022
We initially had a concern with the dealer. The general manager called us when he became aware of the issue. We ultimately purchased a car from the dealership and would recommend the dealersh The general manager called us when he became aware of the issue. We ultimately purchased a car from the dealership and would recommend the dealership to our family and friends. I appreciate the communication and effort for customer satisfaction. More
June 01, 2021
Amazing customer service. I bought an Audi S5, the interior and exterior were detailed to my 100% satisfaction. I purchased the Xzilon pachage as well, a wonderful option. interior and exterior were detailed to my 100% satisfaction. I purchased the Xzilon pachage as well, a wonderful option. More
May 05, 2021
Casey made me feel like buying from a friend, gave personal expertise on the car, made me familiar with services provided by the dealer, and friendly customer experience! Great place to buy a luxury v personal expertise on the car, made me familiar with services provided by the dealer, and friendly customer experience! Great place to buy a luxury vehicle and not feel overwhelmed! More
Other Employees Tagged: Casey Wilson
April 29, 2021
Very poor customer service. Rude staff.I called to Very poor customer service. Rude staff. I called to inquire about a vehicle when the person on the phone pushed for an in-person visit. After arrivi Very poor customer service. Rude staff. I called to inquire about a vehicle when the person on the phone pushed for an in-person visit. After arriving at my designated appointment, the receptionist asked me to wait for the sales agent then returned to inform me that the agent is not coming because he was concerned about the lack of lease specials. It is rude for the sales agent to fail to greet me at the appointment he set. Very poor customer service. More
Other Employees Tagged: N/A
April 12, 2021
Amazing experience Steve Malz is the best salesman I Amazing experience Steve Malz is the best salesman I have ever meet, he is a real car enthusiast, know what is selling, gives you a lot of informati Amazing experience Steve Malz is the best salesman I have ever meet, he is a real car enthusiast, know what is selling, gives you a lot of information and advice Look like to talk with a friend about car not with a salesman More
Other Employees Tagged: Steve Malz
February 08, 2020
I was very pleased with the service and professionalism while searching for and ultimately purchasing a new car at Napleton Italian imports. I believe I got a good deal on a fiat 124. Steve was a very plea while searching for and ultimately purchasing a new car at Napleton Italian imports. I believe I got a good deal on a fiat 124. Steve was a very pleasant sales person to work with. More
Other Employees Tagged: Steve malz