Danielle Lee

Just bought a 2021 Genesis GV80 from these guys. They are top notch. I had driven a few up here in NWI and knew what i wanted. So I went online shopping. From the beginning they were the most pro They are top notch. I had driven a few up here in NWI and knew what i wanted. So I went online shopping. From the beginning they were the most professional out of the 10 plus dealerships I called. I told them the car I was interested and asked them to give me their best price out the door (some everything included even taxes). They gave me a unbelievable price. There was a few things that needed to be serviced on the vehicle so they offered on their own to deliver the car from Indy to Valpo, they put brand new tires on it and brakes. Steve Larson was the main reason I was willing to wait. This guy was having a baby and still kept open communication with me. He didn't have to do that but obviously he cares about his clients. Never met him in person but kind of feel I made a friend that next time car shopping I will reach out to him for sure. Steve congrats on the baby and you are a Rock Star at your job. I highly recommend this dealership you won't be disappointed. More

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They make you buy additional warranty on the car you're purchasing. Scam. Do not buy from them. purchasing. Scam. Do not buy from them. More

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We initially had a concern with the dealer. The general manager called us when he became aware of the issue. We ultimately purchased a car from the dealership and would recommend the dealersh The general manager called us when he became aware of the issue. We ultimately purchased a car from the dealership and would recommend the dealership to our family and friends. I appreciate the communication and effort for customer satisfaction. More

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Amazing customer service. I bought an Audi S5, the interior and exterior were detailed to my 100% satisfaction. I purchased the Xzilon pachage as well, a wonderful option. interior and exterior were detailed to my 100% satisfaction. I purchased the Xzilon pachage as well, a wonderful option. More

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Casey made me feel like buying from a friend, gave personal expertise on the car, made me familiar with services provided by the dealer, and friendly customer experience! Great place to buy a luxury v personal expertise on the car, made me familiar with services provided by the dealer, and friendly customer experience! Great place to buy a luxury vehicle and not feel overwhelmed! More

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Very poor customer service. Rude staff.I called to Very poor customer service. Rude staff. I called to inquire about a vehicle when the person on the phone pushed for an in-person visit. After arrivi Very poor customer service. Rude staff. I called to inquire about a vehicle when the person on the phone pushed for an in-person visit. After arriving at my designated appointment, the receptionist asked me to wait for the sales agent then returned to inform me that the agent is not coming because he was concerned about the lack of lease specials. It is rude for the sales agent to fail to greet me at the appointment he set. Very poor customer service. More

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Amazing experience Steve Malz is the best salesman I Amazing experience Steve Malz is the best salesman I have ever meet, he is a real car enthusiast, know what is selling, gives you a lot of informati Amazing experience Steve Malz is the best salesman I have ever meet, he is a real car enthusiast, know what is selling, gives you a lot of information and advice Look like to talk with a friend about car not with a salesman More

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I was very pleased with the service and professionalism while searching for and ultimately purchasing a new car at Napleton Italian imports. I believe I got a good deal on a fiat 124. Steve was a very plea while searching for and ultimately purchasing a new car at Napleton Italian imports. I believe I got a good deal on a fiat 124. Steve was a very pleasant sales person to work with. More

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