Danielle Kellar
Danielle Kellar at Greenway Ford

Danielle Kellar

Customer Relations Specialist

Greenway Ford

9505 E State Rte 350
Raytown, MO 64133

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2 Reviews
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2 Reviews

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2 Reviews of Danielle Kellar

May 10, 2023

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Employee Rating

When I was heading to the dealership to have a front license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into t More

by Matthew Barton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 22, 2023

Greenway Ford responded

Matthew, we strive to deliver high-quality products and thorough services, and it's disappointing to learn that you are having trouble with your vehicle. I'd like to step in right away so that I may address your concerns directly and see if I can help sort out what's going on and make things right. I will take a look for your contact information, but, in the meantime, please don't hesitate to give me a call. Thank you, Blake Fanning - General Manager - 816-353-1495 ext 234

May 22, 2023

Matthew Barton responded

The day they finally installed my license plate bracket the engine light was on again I was told a bunch of codes came up but nothing to worry about and they had got the light to go off again. This time I went by Autozone and they ran a diagnostic on it and it came back as a cannister purge valve gone bad. I paid almost $17,000 for this vehicle and you didn’t want to replace a $50 part to satisfy a customer.

October 21, 2019

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My experience was SUPERB!! My car purchasing experience with DSF will be my most memorable one yet! I was so worried and frustrated in the beginning. To my Salesman, Willie, tha More

by QHanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Abreu, Joe Pippins , Willie Golden

Oct 21, 2019

Greenway Ford responded

It was our pleasure to assist you with your purchase at Dick Smith Ford in Raytown, Missouri. We know purchasing a new vehicle can be stressful, so we were happy to walk you through each stage of the process step-by-step. Thank you for the review and thank you for calling attention to the great experience you had working with Willie! Enjoy your new car!

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