Danielle Huizenga

Ms. Huizenga, Mr. Ball & Mr. Willingham are some of the reasons I am a dedicated customer. Exceptional Professionals. reasons I am a dedicated customer. Exceptional Professionals. More

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Ms Jackie was patient and understood my needs, they also work hard hard to have everything fixed before I received my car. work hard hard to have everything fixed before I received my car. More

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Herlong Ford has been serving my 2015 Ford Mustang for the past 5-years plus. She could not be running better and she is as safe as ever. I could not be happier. My best to the guys and gals in Herlong the past 5-years plus. She could not be running better and she is as safe as ever. I could not be happier. My best to the guys and gals in Herlong's maintenance staff. More

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The easiest car buying experience I have had in years. Fair and upfront pricing. Free tank of gas. the staff all were very nice and helpful. 10/10 Fair and upfront pricing. Free tank of gas. the staff all were very nice and helpful. 10/10 More

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Herlong ford is always easy and quick when it comes to my service needs. Their employees are always helpful and knowledgable. service needs. Their employees are always helpful and knowledgable. More

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I purchased a 1996 F-250 from Herlong Ford in Edgefield SC for about $12,000. I live in Virginia so I bought this truck sight unseen. According to the NADA, this price would mean the truck is in good, appr SC for about $12,000. I live in Virginia so I bought this truck sight unseen. According to the NADA, this price would mean the truck is in good, approaching excellent condition. It is not, this truck is in fair condition at best, Had I been there in person I would not have paid more than $8,000 for this truck. The sales person and customer service manager were super helpful, right up until the truck was delivered. Immediately upon delivery I noticed the truck had no backseat, someone had replaced the backseat with a big speaker box which was not shown in any of the pictures in the listing. I had specifically mentioned to the sales person on the phone I needed something with a backseat because I was planning to use this for family camping trips and such. I also immediately noticed the windshield wipers were completely worn out and the tires had less than 50% life left on them. I immediately tried to call the sales person but it took several days to get ahold of someone. After a week of arguing with them they agreed to send me a $200 check to help cover the costs of a new seat. It was better than nothing, but not near enough to cover the costs. Then, when I took the truck for the state safety inspection, it failed due to a brake light out, the reverse lights not working (at all) and the front brakes worn to the point of needing replacement. So, after paying 12 grand for a truck I can’t even legally drive in my state, this dealership tells me I’m on my own to fix it because I bought it “as is”. When buying an “as is” vehicle online, I had the understanding that it would at least be fully functional, especially for the price I paid. I only drove the truck twice since I got it, and they told me all those issues could have happened since it left there which is a ridiculous assertation. Especially when they claim they did a thorough inspection on it before they sold it. They seem helpful until they get your money, then you're completely on your own. Especially if you live out of state since they figure there is nothing you can do about them cheating you out of your hard earned money. The only reason they get 1 star is because zero stars is not an option. More

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Wes made this easy and quick. I didn’t even have to go to the dealership. Always get great service from Herlong Ford! I didn’t even have to go to the dealership. Always get great service from Herlong Ford! More

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Always respectful and considerate when I talk with someone at Herlong Ford. I highly recommend this dealership. someone at Herlong Ford. I highly recommend this dealership. More

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Very happy with all the wonderful service we received while purchasing our new truck. The whole process was very pleasant and the staff was very friendly and helpful!! Definitely will be back to purchase while purchasing our new truck. The whole process was very pleasant and the staff was very friendly and helpful!! Definitely will be back to purchase or next truck!! Definitely worth the drive from Lexington. More

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We always receive excellent customer service! The service department staff is friendly and knows our names when we call them! They are great! The service department staff is friendly and knows our names when we call them! They are great! More

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