Danielle Crowley
Danielle Crowley at Nucar Volkswagen of Norwood
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Danielle Crowley

Service Director

Nucar Volkswagen of Norwood

1280 Providence Hwy
Norwood, MA 02062

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Danielle Crowley

November 14, 2024

Dealership Rating
Employee Rating

He's a great salesman. Very knowledgeable and polite. I really enjoy driving my VW. Thanks again. More

by DMoney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Nucar Volkswagen of Norwood responded

Thank you for the 5-star rating! We're thrilled you had a great experience and appreciate your support!

November 03, 2024

Dealership Rating
Employee Rating

prompt, attentive, courteous service reasonable service charges services suggested within tresonable maintenance periods, never pushed 5 year service customer More

by DRAGOTAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto!!!!

Nov 04, 2024

Nucar Volkswagen of Norwood responded

Thank you for being a loyal customer over the past five years! We're glad to hear you've consistently received prompt, courteous service with reasonable charges. We look forward to continuing to serve you!

October 12, 2024

Dealership Rating
Employee Rating

Poor customer service, never responds. Been waiting since June for parts and they never provide updates. You must chase them down. More

by tm
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2024

Nucar Volkswagen of Norwood responded

Thank you for your feedback, and we sincerely apologize for the poor communication and delays you've experienced. This is not the level of service we strive for, and we’d like to resolve this issue as quickly as possible. Please give us a call at 833-854-8541 so we can provide you with an update and make things right. Thank you.

Oct 19, 2024

tm responded

I tried calling on Thursday morning and once again (always) had to leave a voicemail. No one ever answers the phone, has never happened once when I’ve called. Waiting to hear back. I also went in person again a week ago on Saturday, spoke to some who promised a response on Monday, nothing.

October 11, 2024

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Employee Rating

Positive experience, Danielle was very polite and professional, She did apply all the promotions available, Thank you More

by ROMEOCOLOSIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Nucar Volkswagen of Norwood responded

Thank you for your kind review! We're glad to hear that Danielle provided a positive, professional experience and helped you with all available promotions. We appreciate your feedback and look forward to serving you again!

September 26, 2024

Dealership Rating
Employee Rating

I love Nucar Norwood! After venturing to almost every dealership on the auto mile, I was immediately struck by Nucar’s professional yet laid back demeanor. Staff is knowl More

by Mmwood029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Nucar Volkswagen of Norwood responded

Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with both our sales and service teams. It’s wonderful to know that our professional, laid-back approach resonated with you, and we’re glad to have earned your trust. We look forward to helping you with your next lease and keeping your car running smoothly for years to come!

September 13, 2024

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James and Danielle were wonderful! Everything was so easy and seemless. The staff were professional and extremely helpful. I’m a customer for life! More

by schmidt.ellie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson, James Christoforo , Valentino

Sep 16, 2024

Nucar Volkswagen of Norwood responded

Thank you for the fantastic review! We’re delighted to hear James and Danielle made your experience easy and seamless. We’re thrilled to have you as a customer for life and appreciate your kind words about our staff!

September 13, 2024

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Employee Rating

Great dealership excellent customer service always satisfied with the results when I leave their lot and recommend this dealership for purchase and service. More

by davidjcford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Nucar Volkswagen of Norwood responded

Thank you for the wonderful review! We’re thrilled to hear you’re consistently satisfied with our customer service and results. We appreciate your recommendation and look forward to serving you again!

September 09, 2024

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Employee Rating

Requested services are always done efficiently. The multi-point inspection is a great service as it identifies problems or necessary maintenance before it becomes more serious and costly. I’m alway More

by sw02081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Dryden

Sep 10, 2024

Nucar Volkswagen of Norwood responded

Thank you for the positive feedback! We’re glad to hear that our services and multi-point inspection give you peace of mind. We appreciate your trust and look forward to keeping your car running smoothly!

September 06, 2024

Dealership Rating
Employee Rating

Excellent service and always looking out for the customers best interest! Will be back and recommending this dealership wholeheartedly! More

by davidjcford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Dryden , Everyone in the service desk are outstanding!

Sep 09, 2024

Nucar Volkswagen of Norwood responded

Thank you for the great review! We’re delighted to hear that you had an excellent experience and that our team was attentive to your needs. We look forward to serving you again and appreciate your wholehearted recommendation!

August 29, 2024

Dealership Rating
Employee Rating

I was quoted a price for extending my warranty but the computer was down and when I went back they quoted me a price 400.00$ more More

by RIADAUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 30, 2024

Nucar Volkswagen of Norwood responded

Thank you for bringing this to our attention. We’re sorry to hear about the discrepancy in the warranty extension quote. Please give us a call at 781-725-8700 so we can address this issue directly and work to resolve it. Your satisfaction is important to us, and we want to make things right.

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