Daniela Velazquez Martinez
Daniela Velazquez Martinez at Manly Honda
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Daniela Velazquez Martinez

Customer Relation Liaison

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of Daniela Velazquez Martinez

May 13, 2025

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Employee Rating

Received excellent customer service, they organize for a loaner car for over 2 weeks that my car was under repair! Thx Dani, working with you was amazing! More

by rosewainainah
Service Price Transparency
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Recommend Dealer
Yes

May 10, 2025

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My satisfaction supersedes my previous negative review. I was frustrated that my promised one-day service turned into a problem that caused me six separate visits (at the time) to fix — and ultimately it More

by DATAGUYY
Recommend Dealer
Yes

Other Employees Tagged: Tom Haidet, Jose Rocha Jr

May 01, 2025

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I scheduled an after-market installation (trailer hitch & heated steering wheel), which took two full days instead of the one day that was promised. Then upon pickup, TWELVE different waning lights continuo More

by DATAGUY
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Recommend Dealer
No

April 08, 2025

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Everyone was exceptional and easy going I would recommend this dealership to all my friends More

by MCCURRY
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Recommend Dealer
Yes

April 07, 2025

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Very good Went over the process with me several times kept me posted through out my service drop off car is still not charging More

by Amma65
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Recommend Dealer
Yes

Other Employees Tagged: Sonia Abukweik, Carlo Verde

March 21, 2025

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I was always afraid to go to the dealership for any work to be done. I had to go this time because it was a computer problem and I thought this would be the best place for this work. Dani took care of me an More

by EGGBERT26
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Recommend Dealer
Yes

March 10, 2025

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I brought my truck in for a recall, and then a few weeks later for a warranty issue. Both times I was helped very well by Shayla And on The days she couldn’t be there, The support from other workers was als More

by airhorn111
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Recommend Dealer
Yes
Mar 11, 2025

Manly Honda responded

A big thank you to all of us at Manly Honda - We appreciate and value your feedback. Until next time! Best, Your Manly Honda Team!

February 11, 2025

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Dani is a real pro. Knowledgeable without being pushy, efficient without being rushed. This is what keeps people coming back. More

by RGTALBOTT001
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Recommend Dealer
Yes

February 06, 2025

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Good people. Sometimes services are slow even when you have an app scheduled but this last visit was alright More

by ANTONIETTE.13
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Recommend Dealer
Yes

December 31, 2024

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Employee Rating

Total lack of keeping us in the loop. Also got a call the day after dropping off our car asking why we missed the appointment ! More

by DS.CURL
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lucia Chavez Lopez, Olivia Molinaro, Kristen Ohlsson , Carlos Martinez

Jan 04, 2025

Manly Honda responded

Hi DS.CURL, Thank you for choosing Manly Honda and for sharing your valuable feedback. Happy New Year! My name is Jose Rocha, and I am the Customer Experience Manager. I would like to understand our failures better. I can be reached at 707 535 1163, Tuesday through Friday, from 9 a.m. to 6 p.m. I look forward to our conversation to make things right and learn from our missteps. Best, Your Manly Honda Service Team

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