Daniel Yusko | Page 9

Salesman is good, coffee is fine, 4S repair and maintenance shop looks good, free cash wash not a bad idea, overall car performance is excellent. NOTE: its been over three weeks after purchase of v maintenance shop looks good, free cash wash not a bad idea, overall car performance is excellent. NOTE: its been over three weeks after purchase of vehicles, still not receiving car title, would you be able to follow up. Thank you. More

by RYAN.FUNG Verified Customer Verified Customer

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Awful overall experience , very snobby dealership. Stopped by and they had a RS5 in Nardo gray , a pre owned one at that. They refused to test drive until numbers were agreed upon and asked me to sig Stopped by and they had a RS5 in Nardo gray , a pre owned one at that. They refused to test drive until numbers were agreed upon and asked me to sign a purchase agreement in order to test drive and also provide proof of insurance. Never in my life have I had to do this with any dealer test drive. Then they tried to stick me with $495 for some BS glass coat wax I did not ask for that was allegedly applied to the car , literally would have to have the paint corrected after purchase as it was full of swirls, if you ask my opinion nothing was applied to the car nor was it clear, Isabella the sales lady was nice but unable to fix the situation and secure the sale , her manager Dan yusko came over and was super rude basically said if you don’t like it too bad, not going to do anything for you. I cut my losses and just left after a bunch of time wasted. If you want to be treated like you can’t afford a vehicle and also implied your a con artist go here! . On top of this they made insulting remarks when I asked if they would take a cashiers check from chase , told me they would have to verify and put a hold on it because someone else scammed them, I even asked if they wanted to come with me to the bank and get it! . I have always paid with bank cashier checks and never had a issue with any other dealer let alone cars that cost 5x the amount. I went to TeamVW and purchased a brand new RS5 with zero issues whatsoever with a personal check to top it off!. Van the owner was a super nice guy also. Huge fail for Audi Hoffman estates and its snobby staff. Take a look at other review sites , I am not alone. More

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This is a nice Audi dealership. Beautiful showroom and good service department. I like the old Audi and Chevy sitting in the garage. Nice touch. good service department. I like the old Audi and Chevy sitting in the garage. Nice touch. More

by Shaun Burnette Verified Customer Verified Customer

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I’m very happy with the professional service!! Eddie made the experience easy, and fast! I love the new car! the experience easy, and fast! I love the new car! More

by M_ivanova7 Verified Customer Verified Customer

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Outstanding sales and service with consummate professionals at every level. Just bought my 5 th Audi (an A8LL). And couldn’t be happier! Truly exceptional! professionals at every level. Just bought my 5 th Audi (an A8LL). And couldn’t be happier! Truly exceptional! More

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Brought my A3 for issues with the sensor warning lights. Given a good look over and resetting was determined to be the cause. May need further attention and will wait for the recall letter from Audi. Given a good look over and resetting was determined to be the cause. May need further attention and will wait for the recall letter from Audi. More

by EBATES1 Verified Customer Verified Customer

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We purchased our used Mini Countryman with Mike Macedon and he provided us with excellent customer service. We didn't hesitate to work with him and to go ahead with the purchase. Upon bringing the vehic and he provided us with excellent customer service. We didn't hesitate to work with him and to go ahead with the purchase. Upon bringing the vehicle home we noticed that the service light for oil change was on and I reached out to Mike the next day via on a Sunday. He called back immediately first thing Monday morning and he apologized for missing that and asked use if we can bring the vehicle back at our earliest convenience to do the service. I went back mid day Monday and the service team made me feel welcome and eventually completed the service promptly. I highly recommend shopping for cars here at Audi Hoffman Estates. More

by Armil Verified Customer Verified Customer

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Appointment Went smoothly and they had a loaner car ready for me. The loaner car did have a smoke smell. The service took a little longer than anticipated, I was told they were backed up. for me. The loaner car did have a smoke smell. The service took a little longer than anticipated, I was told they were backed up. More

by JOANNEMPETERS Verified Customer Verified Customer

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Everytime i need to do anything they are helpful and respectful Rick as always the best. They always help me to understand and right on time respectful Rick as always the best. They always help me to understand and right on time More

by SHAHPAR0 Verified Customer Verified Customer

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We have leased/purchased 8 Audis since 2005. Our 2021 Q5 Prestige was ordered specifically for us by Brand Specialist Robert LeGault who ensured an outstanding experience. He was attentive to every detail a Prestige was ordered specifically for us by Brand Specialist Robert LeGault who ensured an outstanding experience. He was attentive to every detail and answered every question. Robert, Sales Manager Daniel Yusko, and the entire Audi Hoffman Estates team worked together to produce an extremely satisfying lease transaction for us. More

by AudiIzzy Verified Customer Verified Customer

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