Daniel Stiefel
Daniel Stiefel at BMW of Salem

Daniel Stiefel

Service Advisor

BMW of Salem

1151 Van Ness Ave NE
Salem, OR 97301

5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Daniel Stiefel

January 11, 2024

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Employee Rating

I have been going to BMW Salem since 2016. The service center advisors have always been knowledgeable, helpful and trustworthy, except for the advisor I had last year. I noticed he is no long More

by FirstBMWOwner
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

BMW of Salem responded

We're glad to know that our team at BMW of Salem has been able to consistently provide you with knowledgeable and helpful service. We'll be sure to pass your kind words along to Daniel! Thank you for sticking with us, we appreciate it!

December 14, 2023

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BMW of Salem always exceeds my expectations. I’m new to any type hybrid car like our 2023 330e we purchased, I’m challenged by the newest technology that BMW is famous for. Whether a call or p More

by vawan
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Winer

Dec 14, 2023

BMW of Salem responded

Vawan, we greatly appreciate you taking the time to write about the care you have received from our team both before and after your purchase! We are happy to help ensure you feel comfortable in your new 330e, and look forward to your next visit here at BMW of Salem.

December 13, 2023

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Very helpful, professional and do a great job of explaining vehicle issues as well as associated costs. More

by fraziej
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Kemmerle

Dec 14, 2023

BMW of Salem responded

We appreciate your positive feedback! Our team at BMW of Salem always aims to provide professional service and clear communication about any vehicle issues, and we are hapy to see we accomplished this for you.. Thank you for the review and happy holidays!

November 29, 2023

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Great service and customer attention, but I would suggest to provide a better check-in experience, and a better waiting zone accommodations. More

by CM
Service Price Transparency
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Recommend Dealer
Yes
Dec 04, 2023

BMW of Salem responded

Thank your for the honest feedback. We're glad to know you appreciated our service at BMW of Salem. Your suggestions regarding check-in and waiting area improvements are noted, as we continually strive to enhance our customer experience. If you wish to discuss in further detail, I would be happy to speak with you. Chase Petersen - Service Manager - 971-273-4377

November 07, 2023

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Everytime I call to schedule a service date for my vehicle, all of the staff have been absolutely the best. Very friendly when I arrive and helpful while I am there. Very professional each and every More

by sar602
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

BMW of Salem responded

We're so glad to know you've had consistent positive experiences with our team at BMW of Salem. We always aim for friendly and professional service and are pleased to read we have achieved this during each of your visits. Thank you for the review, we appreciate it more than you know!

November 02, 2023

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Excellent and knowledgeable service staff. Willingness to discuss problems and solutions is a real plus. More

by hessd
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Glaze, Aaron Winer , Danielle Goldman

Nov 03, 2023

BMW of Salem responded

We appreciate your feedback! It's great to know our knowledgeable service team at BMW of Salem could assist you and discuss solutions. We're here for any future needs, and extend our thanks, again, for you business!

November 01, 2023

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Daniel was great with his communication and making sure I had a good Lyft transportation service. Best car was I've had to date. Kudos to that technition. More

by johnson2470
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kemmerle

Nov 01, 2023

BMW of Salem responded

We're glad to know that Daniel and our team at BMW of Salem provided you with great service! Your feedback about the communication and transportation is much appreciated. Enjoy your clean car, thanks for choosing us!

September 25, 2023

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Highly professional, personalized service. All staff helpful and friendly. Received free loaner BMW. If waiting, pleasant waiting area More

by dmjkap
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Recommend Dealer
Yes
Sep 26, 2023

BMW of Salem responded

Thank you for not only bringing your BMW to our team at BMW of Salem for service, but for also taking the time to share your kind thoughts post service. We are pleased to see you are happy with the quality of work and convenience provided by our team. Until your next visit, safe travels!

September 21, 2023

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The staff is very friendly and follow up is good. They also make communication throughout the service very easy and convenient. More

by mcreech
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2023

BMW of Salem responded

Providing quality and communicative service is our pleasure! Thank you for taking the time to share these kind thoughts for our team at BMW of Salem. We hope to have you back for your next due service.

September 15, 2023

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Employee Rating

Loved that they provided a video of work that needs to be done and recap of work that was completed. Always professional and straightforward with communicating what the car needs. Overall wait time was a lit More

by swooshj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

BMW of Salem responded

Thank you for your patience as our team worked to ensure your vehicle got the quality maintenance it deserved! We are pleased to read you enjoyed our video summary, and would like to thank you for the kind feedback you have shared here. Until your next visit, safe travels!

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