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Daniel O'Reilly
Daniel O'Reilly at Gerald Kia of Matteson
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Daniel O'Reilly

New Car Sales Manager

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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3.9
14 Reviews
3.9

14 Reviews

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14 Reviews of Daniel O'Reilly

February 22, 2025

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Employee Rating

They did a wonderful job with servicing my car they also provided me with transportation back to my destination until my car was ready More

by jjohnson2682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Onteral Woodson, Matthew Bucey, Andrew Vela

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Feb 22, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with the service at Gerald Kia of Matteson and that our team was able to assist you with transportation. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 22, 2025

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Employee Rating

Always helpful with questions about my KIA! I always take my car there for service and if I need any parts, their parts department is very helpful! More

by CGORDON781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner, Matthew Bucey, Andrew Vela

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Feb 22, 2025

Gerald Kia of Matteson responded

Thank you so much for your kind words! We're thrilled to hear that you find our team at Gerald Kia of Matteson helpful with your questions and service needs. We appreciate your loyalty and are here to assist you with any parts or services in the future. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 20, 2025

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Employee Rating

I was very satisfied with the service I got only downfall was once the job was complete.I went to my vehicle and smelled of marijuana and I was not to happy More

by bigreese925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Carter, Matthew Bucey, Andrew Vela

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February 18, 2025

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It’s ok the service ok but the price I do not agree with will not buy another car from here More

by LILWODDIE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Onteral Woodson, Matthew Bucey, Andrew Vela

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Feb 21, 2025

Gerald Kia of Matteson responded

LILWOODIE27 - I understand that not everytime we sell a vehicle the customer is fully satisfied with price. Sometimes the customer wishes they could purchase the vehicle at a cheaper price and that is natural. However - we offer competitive pricing for the value of vehicle you are buying. We do a 151 point inspection, check carfax and title history, take care of all recalls, detail, and then add a Lifetime Warranty to ensure you are protected for years to come. And we stand behind our product! Please feel to reach out to me if there's more I can do to help! I want to keep you as a satisfied customer! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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Employee Rating

Service on vehicle was incomplete, spent a lot of money just for the service to not be completed efficiently More

by CARONPATTERSON149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Onteral Woodson, Matthew Bucey, Andrew Vela

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Feb 16, 2025

Gerald Kia of Matteson responded

Caron Patterson - I read your review. I apologize it sounds like the situation was not handled correctly. Would you please reach out me directly so that I can get involved to get involved and attend to this issue? Please and thank you - Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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Employee Rating

They did a great job very fast an the staff is very nice,,i love lia More

by mrcooley270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Carter

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Feb 17, 2025

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Gerald Kia of Matteson and that our staff, especially Lia, made a positive impression. We truly appreciate your feedback and hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 16, 2025

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Employee Rating

The service provided was quick and easy. As a customer, I barely had to do anything. More

by TOMASJOE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Onteral Woodson, Matthew Bucey, Andrew Vela

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Feb 17, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that your experience at Gerald Kia of Matteson was quick and easy. We strive to make the process as smooth as possible for our customers. We hope to see you again soon for your next visit! Sincerely, The Team at Gerald Kia of Matteson

February 15, 2025

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Employee Rating

Sales people are pushy and will say anything to get a sale. I bought at evergreen Kia. More

by JILLSTER720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Aaron Carter

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Feb 16, 2025

Gerald Kia of Matteson responded

Jill - I am sorry to hear your experience was less than favorable. I did receive your voicemail and was working numbers $3000 under invoice before incentive for you with near retail on your trade. I asked my sales manager Dan to convey that to you but it sounded like he wasn't able to get back to you in time. Sorry about that. At least it sounds like you ended up getting the vehicle you wanted even if you didn't get our discount and Lifetime Warranty. Best wishes to you. If there's anything I can do to help or if you haven't taken delivery yet and can still get over to see us let me know. Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com

February 14, 2025

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Employee Rating

Dealership easy to get to. ..service as soon as we got there. Soon brought out car to view. David answered our questions promptly. Good experience. More

by kkswany42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Matthew Bucey

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Feb 15, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're glad to hear that you had a good experience at Gerald Kia of Matteson and that David was able to assist you promptly. We appreciate you taking the time to share your thoughts. We look forward to seeing you again for your next visit! Sincerely, The Team at Gerald Kia of Matteson

February 14, 2025

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Employee Rating

I've had some good experiences with this dealer, but recently it has not been great. Especially this last experience was very bad. To the point I'll probably never set foot in this dealer again. They li More

by markus1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 15, 2025

Gerald Kia of Matteson responded

Can we have a conversation about this? I am curious about your experience and where our team fell short of your expectations. Joshua Breen General Manager 708-720-8918

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