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Daniel Mullener
Daniel Mullener at Palm Chevrolet
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Daniel Mullener

Body Shop Manager

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Daniel Mullener

November 08, 2024

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Employee Rating

Excellent timely service provided the service department and the advisor were very knowledgeable and repairs were completed in a timely manner More

by MATTHEW.BUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Jeremy Grey, Franchesca Osorio, Scott Niebuhr, Mike Amey, Scott Kelly

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Nov 11, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department and the knowledge of our advisors at Palm Chevrolet. It's great to hear that your repairs were completed promptly. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 23, 2024

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Employee Rating

Very nice people. If I need a body shop in the future I will definitely use Palm Chevrolet! More

by PKOENIG306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Jeremy Grey, Franchesca Osorio, Scott Niebuhr, Mike Amey, Scott Kelly

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Oct 24, 2024

Palm Chevrolet responded

Thank you for your kind words! I genuinely appreciate your positive feedback and I am thrilled to hear that you had a great experience with us. If you ever need our body shop services in the future, I will be more than happy to assist you at Palm Chevrolet. Looking forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

October 21, 2024

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Employee Rating

Oil change took 2. 5 hours. There was not good communication about the reason for this. Also the oil life was not reset. More

by rg5857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 23, 2024

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand that the oil change took longer than expected and that communication could have been better regarding the delay. I appreciate your feedback about the oil life not being reset as well. Please feel free to reach out to me directly at Palm Chevrolet so I can address your concerns more thoroughly. Your satisfaction is important to me. Sincerely, Wayne Bogle Parts and Service Director

September 20, 2024

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Another GREAT experience with Palm Chevrolet! Scott and the service crew take care of all my concerns in a timely manner! Plenty of snacks and drinks available in the waiting room! More

by ANNA BANANA
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Jeremy Grey, Franchesca Osorio, Scott Niebuhr, Mike Amey, Scott Kelly

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Sep 24, 2024

Palm Chevrolet responded

Thank you for your wonderful review, Anna! I'm thrilled to hear that you had another great experience with Palm Chevrolet and that Scott and our service crew were able to address your concerns promptly. I believe in making your visit comfortable, and I'm glad you enjoyed the snacks and drinks in our waiting room. I look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

August 20, 2024

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Employee Rating

You guys are always very efficient at resolving any issues and getting our dealerships vehicles in and out of service More

by Michaelpeppler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Franchesca Osorio, Scott Kelly

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Aug 22, 2024

Palm Chevrolet responded

Thank you for your wonderful review! I appreciate your kind words about Palm Chevrolet's efficiency in handling service issues. It's great to know that we are able to meet your expectations. I look forward to continuing to serve you and your dealership's needs in the future! Sincerely, Wayne Bogle Parts and Service Director

August 19, 2024

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Employee Rating

Excellent and prompt service from your service advisor ! ! Truly appreciate all her help, very kind and professional. More

by EILYCONCEP30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Jeremy Grey, Franchesca Osorio, Scott Niebuhr, Mike Amey, Scott Kelly

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Aug 21, 2024

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you received excellent and prompt service from our service advisor at Palm Chevrolet. I truly appreciate your kind words about her professionalism and helpfulness. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

August 05, 2024

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Employee Rating

The service advisor as well as the tech were nothing short of amazing! I appreciated their kindness and both were incredibly knowledgeable in their respective areas. More

by ROSEGARDENS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Jeremy Grey, Mike Amey, Scott Kelly

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Aug 07, 2024

Palm Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words about our service advisor and technician. At Palm Chevrolet, I strive to provide exceptional service and it's great to hear that our team made a positive impact during your visit. I look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

July 27, 2024

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Employee Rating

Not happy on that day it took 2almost 3 hrs. Just to get an oil change.. More

by JUDYCHRISTIAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Jeremy Grey, Franchesca Osorio, Scott Niebuhr, Mike Amey, Scott Kelly

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Jul 29, 2024

Palm Chevrolet responded

Thank you for sharing your feedback with us, Judy. We value your time and understand your frustration with the wait for an oil change. At Palm Chevrolet, we strive to provide efficient service, and I regret to hear about any inconvenience. Please feel free to reach out to me directly so I can address your concerns and improve your experience in the future. Sincerely, Wayne Bogle Parts and Service Director

July 22, 2024

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Employee Rating

They are always willing to work with you, whether it is a service issue or buying a vehicle. More

by UCANTALKME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Jeremy Grey, Franchesca Osorio, Scott Niebuhr, Mike Amey, Scott Kelly

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Jul 23, 2024

Palm Chevrolet responded

Thank you for the positive feedback! At Palm Chevrolet, we strive to provide exceptional service in all aspects, from service to vehicle purchases. We look forward to the opportunity to assist you again in the future. Safe travels! Best, The Palm Chevrolet Team

July 20, 2024

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Employee Rating

Good job quick service fast return of vehicle. Bobby sue odd good service writer!!! She should get a raise!!! More

by SURANNI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Jeremy Grey, Franchesca Osorio, Scott Niebuhr, Mike Amey, Scott Kelly , Bobby sue

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Jul 22, 2024

Palm Chevrolet responded

Thank you for sharing your feedback about your experience at Palm Chevrolet. We appreciate your kind words about the quick service and Bobby Sue's excellent customer service skills. We are thrilled to hear that you had a positive experience, and we will be sure to pass along your compliments to Bobby Sue. We look forward to seeing you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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