Daniel Lovewell

Giovanni was by far the best salesperson we have ever had. Would definitely recommend anyone work with him. had. Would definitely recommend anyone work with him. More

Report | Print

Awesome! Thank you so much for working with me! I truly appreciate yall so so much! Thank you so much for working with me! I truly appreciate yall so so much! More

by TSOURLOCK0589 Verified Customer Verified Customer

Report | Print

They worked hard to get us the car we wanted. Daniel seemed like he was learning the vehicle and the finances. He was a bit slow getting back to us with answers to our questions. He was very frie Daniel seemed like he was learning the vehicle and the finances. He was a bit slow getting back to us with answers to our questions. He was very friendly. Eric was good with everything & very helpful with questions. More

by ZANE_JAN Verified Customer Verified Customer

Report | Print

Daniel was so great to work with. We will be back when we purchase our next Toyota. Jem was great and made the entire process easy. We will be back when we purchase our next Toyota. Jem was great and made the entire process easy. More

by DWJORDAN Verified Customer Verified Customer

Report | Print

Daniel Lovewell did an outstanding job. He has tremendous knowledge, was very helpful, and honest, and didn't pressure me in any way. He is an asset to the dealership He has tremendous knowledge, was very helpful, and honest, and didn't pressure me in any way. He is an asset to the dealership More

by WAYDE0 Verified Customer Verified Customer

Report | Print

Very happy with the Corwin Toyota experience. Daniel and Mitch took great care of us. Daniel and Mitch took great care of us. More

by KEN.LAWSON Verified Customer Verified Customer

Report | Print

We bought a Certified used 2021 Toyota Venza from Corwin Toyota Colorado Springs on April 20th, 2024. In less than 2000 miles of purchasing the vehicle, we saw that the tires were severely out of alignment Toyota Colorado Springs on April 20th, 2024. In less than 2000 miles of purchasing the vehicle, we saw that the tires were severely out of alignment as the insides of the back tires were bald! The toe on the back tires were each 15 mm out of alignment, causing the tires to wear to 7/32" on the outside and 0/32" on the inside. It was so bad and a major safety issue as the tires could have blown at any time. At highway speeds it could have been fatal. As soon as I noticed I immediately contacted Corwin and spoke with our salesman. Since we live about 60 miles away from the dealership I didn't feel safe driving it to them for repair, I was fearful of a blowout and causing an accident. He told me to go to any Toyota dealer to get it fixed and they would work something out between the dealerships to get it resolved and to call the used car manager to figure it out. When I talked with the used car manager he resisted my requests initially saying the car was sold as is and the roads had to have caused the issues. Had it not been a "certified" used vehicle and the tires not been symmetrically out of alignment I might have agreed. The used car manager did agree to try and work something out. Due to the severity of the wear and the conversation with the salesman, I took it to another Toyota dealership on June 20th. Once I forwarded the calibration report to Corwin showing that the tire wear was due to a bad alignment from their certification process and the invoice for the work, the used car manager immediately stopped communicating with me and did not return my emails. The salesman and the General Manager did not reply to my emails to them either. I soon found out they also didn't do an oil change either nor change out the cabin air filter during the certification process. The only way I got a response was to open a case with Toyota. With my first case I got an email from the Customer Relations Manager telling me the alignment was done, and sent me a photo of an alignment report. The photo conveniently cut out all the identifying information about the car it was done on, so it could have been anyone's alignment. I tried emailing her back multiple times, no response. Had to open another case with Toyota to get a response. Finally the used car manager called me and agreed to reimburse me roughly 70% of my out of pocket costs to resolve the issues with the caveat that I cleaned up my online reviews. So that is what this is, I am posting an accurate description of my experience. I am removing the negativity and the photos of the bald tires included in my initial review, remaining factual, and increased my number of stars for the dealership. I certainly appreciate the dealership attempting to make things right, however not reimbursing me for all my out of pocket costs and only sending me a check with the condition of me changing my online reviews was a bit disappointing. It was clear that I was not going to be able to negotiate for more. It was also interesting that every time I emailed him, he would reply to my wife's email address instead of mine. Strange. The kicker is AFTER I got reimbursed the used car manager finally admitted that poor alignment rack calibration and technician inexperience was the reason. Had they started with that it would have saved me so much trouble and had such a different outcome for both me and Corwin! More

Report | Print

Everything was very smooth. All were excellent and very accommodating. Very pleased with everything involved. All were excellent and very accommodating. Very pleased with everything involved. More

by JUSTINDS Verified Customer Verified Customer

Report | Print

Daniel Lovewell was very professional, informative and made the car buying experience very easy. This was the first time that I have bought a car by myself so I was very concerned about the process. Addit made the car buying experience very easy. This was the first time that I have bought a car by myself so I was very concerned about the process. Additionally, Jem in financing was very friendly, knowledgeable and detail oriented. More

by GRUMPYBEARHOLLOW Verified Customer Verified Customer

Report | Print

Daniel and Giovani were very professional. They assisted over the course of a month and answered all of our questions with no issue. They assisted over the course of a month and answered all of our questions with no issue. More

Report | Print