Daniel Kang
Daniel Kang at Westside Lexus

Daniel Kang

Service Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
51 Reviews
4.9

51 Reviews

Write a Review

Dealership Experience

2 yrs, 3 mos

51 Reviews of Daniel Kang

October 17, 2025

Dealership Rating
Employee Rating

We have attempted to purchase a new 350 RX from Westside three other times, and bought elsewhere. We were there to service my vehicle. Jessica greeted us and let us look at new vehicles and answered any que More

by NITA.N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens, Manuel Gomez, Jessica Wynne , Ricardo Flores Parts Dept.

Oct 20, 2025

Westside Lexus responded

Hi Nita! Thank you for your loyalty to Westside Lexus and for sharing your positive feedback about Jessica. Your feedback just made our day!

October 03, 2025

Dealership Rating
Employee Rating

The service fast and perfect I always take my car to the dealer to service.thanks More

by Thanphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Westside Lexus responded

Thank you for your confidence in Westside Lexus, and for your business. We are grateful to have you as a customer!

September 09, 2025

Dealership Rating
Employee Rating

not all the people work here are respectful and listen customer's concern. also they don't provide clear information about your warranty coverage. More

by sa13
Recommend Dealer
Yes
Sep 09, 2025

Westside Lexus responded

Thank you for sharing your feedback. We strive to ensure all our team members are respectful and provide clear information, so it's disappointing to hear about your experience. If you'd like further assistance or clarification on warranty coverage, please feel free to reach out directly. Thank you, Hans Schackmann - Service Manager - 281-582-8684

September 09, 2025

Dealership Rating
Employee Rating

Daniel is an excellent service advisor. Straight forward and no run around for repairs needed. I bought all my vehicles from Westside Lexus and only service and maintenance here. Thank you More

by tonyt1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Westside Lexus responded

Hi Tony, thank you for your loyal business and for sharing your feedback about Daniel! Your support means the world to us. See you next time at Westside Lexus!

September 07, 2025

Dealership Rating
Employee Rating

Daniel is very thorough in explaining things related to my vehicle’s maintenance schedule. I greatly appreciate his honesty and transparency on the vehicle maintenance timelines. Daniel is a gem and a grea More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Westside Lexus responded

Liz, we're so happy to hear Daniel’s transparency and thoroughness makes a difference. We’ll pass along your kind words. Thank you from all of us at Westside Lexus!

August 30, 2025

Dealership Rating
Employee Rating

Great experience with Daniel at Lexus service. He explained everything clearly, kept me updated, and truly cared about my car and comfort. More

by baatarsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Westside Lexus responded

It means a lot to hear that Daniel provided such clear communication and attentive support. Thank you for choosing Westside Lexus and for sharing your feedback. Safe travels ahead!

August 15, 2025

Dealership Rating
Employee Rating

Almost every time I’ve been here I’ve had really terrible experiences. I called and got on waitlist for GX and received so updates for months and even when I rescheduled out, all I got was “you’re still on t More

by wulffgrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 18, 2025

Westside Lexus responded

I'm sorry to hear about the challenges you faced with our waitlist and loaner car process. It's clear we fell short in providing a seamless experience, especially when it comes to communication and meeting your needs promptly. I'm glad Daniel was able to assist efficiently during your follow-up visit, but I understand how frustrating this must have been initially. If there's anything more you'd like us to address or discuss further, please feel free to reach out at any time. Thank you for sharing your feedback with us; it's invaluable as we strive for improvement. - Hans Schackmann - Service Manager - 281-582-8684

July 16, 2025

Dealership Rating
Employee Rating

Daniel is real service consultant, not a sales person. Always professional. Daniel never pushing you to buy or “upgrade “ something on your vehicle unless it’s absolutely necessary, what I really apprec More

by Inna Makarova
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Westside Lexus responded

Inna, thank you for sharing your glowing review of Daniel! We appreciate your business and we hope to welcome you back to Westside Lexus next time.

July 15, 2025

Dealership Rating
Employee Rating

It’s always prompt and professional, and genuinely cares about it’s customers and their service needs and schedules. More

by Wolff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Westside Lexus responded

Your feedback means a lot to our team. Thank you for supporting Westside Lexus!

June 17, 2025

Dealership Rating
Employee Rating

It was quick and simple. Didn’t have to wait long at all. Enjoyed my wait. More

by Emily Huynh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Tim Gallagher

Jun 17, 2025

Westside Lexus responded

Thank you for sharing your positive experience with the Westside Lexus team, Emily! Swift service is always our aim.

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