Daniel Hill

The JNT service department is organized, efficient, and friendly. I've serviced 2 Tacomas and now 2 Tundras at JNT. From the greeting to the pickup, you will find a well -oiled machine. Auston F. is abo friendly. I've serviced 2 Tacomas and now 2 Tundras at JNT. From the greeting to the pickup, you will find a well -oiled machine. Auston F. is above average in both his customer focus and his technical expertise. Auston is patient and listens to all of my concerns about the vehicle. A shout out to the technicians behind the scene that do their job. They found a squeak on my last Tundra that was driving me insane as an example. Work with Auston and you won't be disappointed. I also just bought my first brand new Toyota through the Sales Department. I would give 10 stars if I could. My Sales experience was above even my expectations. Danny Hill and Gibson Freter had excellent customer focus. From the initial inquiry to after the sale service, they both focused on me as the customer. Highly recommend working with them directly. I am a JNT service customer for life as long as this standard of customer service remains. More

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Great service. I buy all my cars here and service them all here. Always very quick I buy all my cars here and service them all here. Always very quick More

by zanefreter Verified Customer Verified Customer

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Had an easy time purchasing my new truck. Trade in was made easy. Enjoyed working with the sales team. Trade in was made easy. Enjoyed working with the sales team. More

by CARLYN2077 Verified Customer Verified Customer

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Great dealership. My second car within 2 years. The purchase experience was short and painless. My second car within 2 years. The purchase experience was short and painless. More

by DS476 Verified Customer Verified Customer

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Dan did a great job at helping us find the car we needed. He went the extra mile with making sure we could drop off our cashier's check in place of our personal check. Really appreciate his willingness to h He went the extra mile with making sure we could drop off our cashier's check in place of our personal check. Really appreciate his willingness to help us even after selling us our vehicle. We look forward to making future purchases with Jim Norton and Dan. More

by KONGPANGYANG Verified Customer Verified Customer

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Great customer service doesn’t even begin to express how I feel! Everyone from the sales person to the staff was really friendly! Same continued service even after purchase! Extremely happy with the dealers I feel! Everyone from the sales person to the staff was really friendly! Same continued service even after purchase! Extremely happy with the dealership and purchase! More

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We were very excited to purchase a new car from this dealership. We got on the wait list for our dream car and waited to hear good news on the arrival of the car. The dealership did a great job of findi dealership. We got on the wait list for our dream car and waited to hear good news on the arrival of the car. The dealership did a great job of finding the car much sooner than we expected. Although, the car arrived when we were out of town for business, so could not pick it up the day it arrived. We had to fight for the dealership to hold the car until our return with threats of easily selling it to another customer who could buy it sooner. After negotiations, the dealership agreed to hold the car for us. We asked where it would be held: the front of the dealership. We requested the car be secured in a open parking space in the back to protect it until our return, since it was essentially a sold vehicle. Again, we had to fight for this, but they did oblige. The dealership would not lose any money in either of these cases to care for our car and work with us to make a sale. Had they been willing and cheerful about working with us to make the sale, this would be a much different review. The enormous sign in their dealership says 'Your Service is Our Pleasure' but this was not the case. Then the fact that the car was parked at the dealership for a short time at no cost to the dealership was used against us in negotiations in the form of a $600 increase in price on a previously agreed upon item and decreased flexibility in negotiations. This fact was brought up many times to be used against us throughout the process of buying the car as an excuse to not consider any of our negotiations/ requests. I can list more examples, but I will end here. I felt as though we had to fight for customer service rather than the helpful, positive customer-focused service they advertise. To end on a positive note, our salesman was wonderful throughout the process and it is unfortunate he has to work under this leadership. More

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