Daniel Guebara | Page 2

Extremely helpful and easy to work with. Orlando followed up on all of my questions and helped me out with a maintenance issue. Orlando followed up on all of my questions and helped me out with a maintenance issue. More

by JRBUNN02 Verified Customer Verified Customer

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Both Jocee and Daniel were great to work with. Even Percy in finance was great as well. However there are some communication and clarity issues that could come across as deceptive. I was contact Even Percy in finance was great as well. However there are some communication and clarity issues that could come across as deceptive. I was contacted by a another salesman after filling out the information on the website. Salesman told me the price so I went in, test drove the vehicle and did the usually communicating involved. This is when it becomes deceptive. The other Sales Manager (Not Daniel) comes back with a completely different price than what was told to me through text message conversations. Then came the pushy sales pitches and constant pressure from the sales manager about how the price would only be good for that day, then and there. They continued to call and text throughout the week. More

by C.A Verified Customer Verified Customer

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Quick and easy He was really helpful on what I wanted and made sure I got it with zero pressure made sure I got it with zero pressure More

by tdfollin Verified Customer Verified Customer

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Very nice and friendly staff! ! We were taken care of quickly...great experience! Would definitely return ! We were taken care of quickly...great experience! Would definitely return More

by tanyallloyd Verified Customer Verified Customer

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Update: I reached out to the General Sales Manager who responded publicly to my review. He has been responsive and is working to make things right. We agreed he would send me a check covering the Michigan responded publicly to my review. He has been responsive and is working to make things right. We agreed he would send me a check covering the Michigan sales tax plus additional compensation for the issues I experienced. Once I receive what was promised, I will fully update this review with the outcome. Predatory Sales Tactics and Bait-and-Switch Experience I drove 11+ hours from Michigan to Nissan of Olathe specifically to purchase a 2026 Nissan Frontier PRO-4X R by Roush because of their advertised 0% financing. I asked upfront for a complete out-the-door price including all taxes, fees, and details. From the beginning, the process raised serious red flags: • They sent an “internal use only” worksheet with cut-off numbers and no Michigan sales tax shown. When questioned, the salesman blamed a “bad photo.” • I later discovered I would owe ~$2,825 in Michigan use tax at registration. The salesman initially claimed ignorance and said I’d be fine, forcing me to demand it be rolled into the deal. Once I arrived, they attempted a clear bait-and-switch: they tried to put me into a 2025 model with much higher interest rates (9.5%) instead of the 2026 model that had the 0% financing I came for. They also pushed extremely hard on expensive add-on packages totaling over $9,500 financed. It felt incredibly predatory — like they were trying to move an older truck off the lot while upselling high-interest financing to an out-of-state buyer who had driven a long way. The salesman even left mid-process and later texted complaining about his manager being rude to him. I had to repeatedly push back and make it clear I was willing to walk away before they finally honored the original 2026 truck with 0% financing. In the end, I got the truck I wanted at a fair price, but the lack of transparency, attempted bait-and-switch, and overall manipulative tactics made this one of the worst car-buying experiences I’ve ever had. If you value honesty and straightforward dealing, I strongly recommend looking elsewhere. Buyer beware. More

by BILLMORSE981 Verified Customer Verified Customer

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Great guys here, no xx no upselling. They give the real numbers and money factors for leases are not inflated. Would recommend to friends and family. They give the real numbers and money factors for leases are not inflated. Would recommend to friends and family. More

by ilyavaysberg Verified Customer Verified Customer

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James Studna continues to be one of the best car sales associates in the metro. We have bought many vehicles from him and will not go to anyone else! There is no pressure to make a decision and the team a associates in the metro. We have bought many vehicles from him and will not go to anyone else! There is no pressure to make a decision and the team around him make it a wonderful experience to look at potential vehicles. When you are ready they are there to answer any questions that you may have and work the numbers to make it make sense. Thank you for your help on vehicle number 11! More

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Good experience from the get-go very friendly, listened to all my wants. Got me in a car that I loved. to all my wants. Got me in a car that I loved. More

by RandiKirch23 Verified Customer Verified Customer

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They are very honest and willing to put in the work to get you the right deal and willing to work with you and help you get into a car. get you the right deal and willing to work with you and help you get into a car. More

by grizzly.8415 Verified Customer Verified Customer

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This was is the best new car purchase I've ever made. Heather and Nissan were very knowledgeable and we had our Rogue within a couple of hours. Heather was able to get us exactly what we both wanted. The Heather and Nissan were very knowledgeable and we had our Rogue within a couple of hours. Heather was able to get us exactly what we both wanted. The follow-up was next day. Excellent service and finance department. We will use Heather and the dealership again. Warmly Mr. And Mrs. Stanfield More

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