Daniel Erickson
Daniel Erickson at Toyota of Brookfield

Daniel Erickson

Assistant Service Manager

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

5.0
84 Reviews
5.0

84 Reviews

Write a Review

84 Reviews of Daniel Erickson

December 22, 2024

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Employee Rating

Had a problem in the maintenance area and Matt straighten it out. If you nave a problem in the maintenance area, talk to Matt and believe me, he will get it resolved. More

by generdudley
Service Price Transparency
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Recommend Dealer
Yes
Dec 26, 2024

Toyota of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2024

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Rob at Toyota of Brookfield helped me out with a problem that their mechanic had done. However, I’ll never buy another from this dealership. More

by generdudley
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Taras Girnyy , Ron from service department 5 dtars

Dec 15, 2024

Toyota of Brookfield responded

Hi, we're so happy we were able to help you out! We apologize for your disappointment and appreciate you bringing this to our attention. Your feedback is invaluable to us. Rest assured, we take your concerns seriously, and a management team member will contact you shortly to address the issues you've raised or please contact us at (262) 781-2626 when you have an opportunity, and we will be more than happy to try and turn your experience around. Thank you for your patience and for allowing us to make things right.

December 12, 2024

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Excellent service by Daniel Erickson, timely and high quality work performed by service techs, thank you! More

by DK
Service Price Transparency
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Recommend Dealer
Yes
Dec 14, 2024

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2024

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They are very professional about their business,they make feel comfortable as soon as you get out of your car. Very knowledgeable. More

by Marty Garcia
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Recommend Dealer
Yes
Nov 30, 2024

Toyota of Brookfield responded

We're glad to hear our Staff took such great care of you, Marty! We hope we can continue to be of service to you down the road!

November 26, 2024

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Service Rep Daniel Erickson is very trustworthy and excellent to work with. We appreciate his work ethic. We always leave the Dealership satisfied and happy we came. Problem solved! More

by temiles4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2024

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

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Great service with Daniel, our service rep, in figuring out what was wrong with our vehicle and getting it covered under warranty. Great communication! Thank you! More

by GA
Service Price Transparency
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Recommend Dealer
Yes
Oct 26, 2024

Toyota of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2024

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Service person very helpful and the estimate given was right on the actual price at pick up! More

by kckolstad
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2024

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. Thank you, and have a fantastic day!

September 09, 2024

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Came to Toyota with an oil leak that started after last service. They quickly determined the gasket issue, replaced the gasket, refilled the oil, and even sent the cleaning crew to my garage. Tyler did a w More

by Nelly
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Stanley

Sep 13, 2024

Toyota of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

August 02, 2024

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Employee Rating

Service Technician Daniel Erickson provided excellent personal service. Took the time to explain what specific work was being accomplished More

by Smsgtmikey
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 04, 2024

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Daniel will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 31, 2024

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Employee Rating

Daniel Erickson expedited a non appointment emergency repair on a vehicle used by a family member for their out of state travel. Due to this prompt repair all family members were able to attend the Brewe More

by Thomas
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Toyota of Brookfield responded

Hi Thomas, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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