Rob at Toyota of Brookfield helped me out with a problem
that their mechanic had done. However, I’ll never buy another from this dealership.
that their mechanic had done. However, I’ll never buy another from this dealership.
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by generdudley
Service Price Transparency
Other Employees Tagged:
Taras Girnyy
, Ron from service department 5 dtars
Dec 15, 2024 -
Toyota of Brookfield responded
Hi, we're so happy we were able to help you out! We apologize for your disappointment and appreciate you bringing this to our attention. Your feedback is invaluable to us. Rest assured, we take your concerns seriously, and a management team member will contact you shortly to address the issues you've raised or please contact us at (262) 781-2626 when you have an opportunity, and we will be more than happy to try and turn your experience around. Thank you for your patience and for allowing us to make things right.
Excellent service by Daniel Erickson, timely and high
quality work performed by service techs, thank you!
quality work performed by service techs, thank you!
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by DK
Service Price Transparency
Dec 14, 2024 -
Toyota of Brookfield responded
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They are very professional about their business,they make
feel comfortable as soon as you get out of your car. Very knowledgeable.
feel comfortable as soon as you get out of your car. Very knowledgeable.
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by Marty Garcia
Service Price Transparency
Nov 30, 2024 -
Toyota of Brookfield responded
We're glad to hear our Staff took such great care of you, Marty! We hope we can continue to be of service to you down the road!
Service Rep Daniel Erickson is very trustworthy and
excellent to work with. We appreciate his work ethic. We always leave the Dealership satisfied and happy we came. Problem solved!
excellent to work with. We appreciate his work ethic. We always leave the Dealership satisfied and happy we came. Problem solved!
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by temiles4u
Service Price Transparency
Nov 28, 2024 -
Toyota of Brookfield responded
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service with Daniel, our service rep, in figuring
out what was wrong with our vehicle and getting it covered under warranty. Great communication! Thank you!
out what was wrong with our vehicle and getting it covered under warranty. Great communication! Thank you!
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by GA
Service Price Transparency
Oct 26, 2024 -
Toyota of Brookfield responded
Hi, we're glad to hear you found our staff to be so informative and helpful. Please don't hesitate to reach out if there's anything additional we can do for you.
Service person very helpful and the estimate given was
right on the actual price at pick up!
right on the actual price at pick up!
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by kckolstad
Service Price Transparency
Oct 13, 2024 -
Toyota of Brookfield responded
Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. Thank you, and have a fantastic day!
Came to Toyota with an oil leak that started after last
service. They quickly determined the gasket issue, replaced the gasket, refilled the oil, and even sent the cleaning crew to my garage. Tyler did a w
service. They quickly determined the gasket issue, replaced the gasket, refilled the oil, and even sent the cleaning crew to my garage. Tyler did a wonderful job with removing oil spills on garage floor, kept me informed thru the process. Thank you!
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by Nelly
Service Price Transparency
Other Employees Tagged:
Tyler Stanley
Sep 13, 2024 -
Toyota of Brookfield responded
Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.
Service Technician Daniel Erickson provided excellent
personal service. Took the time to explain what specific work was being accomplished
personal service. Took the time to explain what specific work was being accomplished
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by Smsgtmikey
Service Price Transparency
Aug 04, 2024 -
Toyota of Brookfield responded
Hi, thank you so much for your feedback! Daniel will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Daniel Erickson expedited a non appointment emergency
repair on a vehicle used by a family member for their out of state travel. Due to this prompt repair all family members were able to attend the Brewe
repair on a vehicle used by a family member for their out of state travel. Due to this prompt repair all family members were able to attend the Brewers baseball game that evening!!
Again, I want to thank the entire staff of this dealer for their “emergency effort “ !!
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by Thomas
Service Price Transparency
Aug 01, 2024 -
Toyota of Brookfield responded
Hi Thomas, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Very professional.
The waiting area very welcoming, clean. Service person was very helpful. Will continue to bring my van there for service..thanks
The waiting area very welcoming, clean. Service person was very helpful. Will continue to bring my van there for service..thanks
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by 4Kenflir
Service Price Transparency
Jul 26, 2024 -
Toyota of Brookfield responded
Hello, we're happy you found our staff to be helpful during your experience here at Toyota of Brookfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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