Daniel Cristea

Dealership is xxxxxxxx charged me $1000 for inspection during COVID to buy back my lease & did it with a straight face should have sued their xxx with a class action lawsuit & then sold me the wrong warra during COVID to buy back my lease & did it with a straight face should have sued their xxx with a class action lawsuit & then sold me the wrong warranty tried to make a quick buck F then took my business elsewhere & leased 2 $60k Alfas criminals & will only speak the truth until they give me back the money they stole GM & Finance Mgr are xxxxxxxx & owners should be in jail xxxxxx don’t rip off customers it will catch up to u pieces of crap More

by klichandrew Verified Customer Verified Customer

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Super disappointed! !!!! I have been a loyal customer for 9 years and I have never been impressed with your service department. On my last visit I was given a rental !!!! I have been a loyal customer for 9 years and I have never been impressed with your service department. On my last visit I was given a rental and it stunk from cigarettes. When i went to pick up my car I had to ask for the car to be pulled up and when he did the car was filthy! He said it had been washed. I had just had my car detailed and it was filthy. He took it through the car wash. It made me wonder if anyone had driven it. When I entered my car I looked at the odometer and it had been driven 9 miles from when i dropped it off. I just dont think that is normal. Nit happy at all More

by marcy.ruhl Verified Customer Verified Customer

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Had to bring my new Tonale in for an oil change. Chris was fantastic. Relaxed while the work was done in the waiting room. Chris was fantastic. Relaxed while the work was done in the waiting room. More

by has1esq Verified Customer Verified Customer

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After getting screwed on dealer fees and instantly being upside down on our purchase of a used ford explorer from these fees. We now have to sell the car cut our losses and purchase a lesser vehicle and hav upside down on our purchase of a used ford explorer from these fees. We now have to sell the car cut our losses and purchase a lesser vehicle and have completely lost our 3500.00 dollar deposit. MORGAN AUTO GROUP did not even respond to me and the gm at alfa romeo west palm beach were not helpful. I will never buy from this dealer or any dealer that is part of the morgan auto group. More

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The showroom was nice, pleasant receptionist Salesman appeared a little grumpy at first, but ended up being a nice guy Didn’t like the manager trying to add warranty and not tell us, not cool appeared a little grumpy at first, but ended up being a nice guy Didn’t like the manager trying to add warranty and not tell us, not cool More

by badmedicine52003 Verified Customer Verified Customer

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This dealership has been great during the last few years. Claudio (Service Advisor) has been amazing from the very beginning. He is professional, polite, helpful, responsive, timely, calm and always has a sm Claudio (Service Advisor) has been amazing from the very beginning. He is professional, polite, helpful, responsive, timely, calm and always has a smile on his face. He has impeccable follow up skills and I never have to chase him down for questions or updates. He makes me feel at ease when I call or visit and he always lets me know if something is covered or what to expect in costs for any work to be completed. He makes sure to come out when I am waiting for my car to let me know how things are going. He goes above and beyond for everything and it is very much appreciated. Me and my family have owned a lot of cars from different dealerships in South Florida from many different makes/models ranging from the middle to luxury and all the way to exotic cars and I have never felt more taken care of or more comfortable anywhere else like I do when I am at Alfa Romeo (West Palm Beach). This is mostly because of Claudio and his professionalism and great customer service! I find at most dealerships they promise the world before you buy a car and then after you buy a car it tends to go south quickly. That is not the case at this dealership. I look forward to continuing and working with Claudio for all our service needs at this location. Also, I don’t always get the names of the employees doing the actual service on the car but I also want to shout out and acknowledge all the employees in the back doing the work! You are also amazing and we appreciate you! Thank you again Claudio and the team for all you do all the time! Kind regards, Stephanie Lopiccolo More

by stvlopiccolo Verified Customer Verified Customer

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Another great experience. I had service for my daughters car on Saturday 8/31. Claudio is amazing! He is extremely professional, kind, thorough and always makes me feel like a I had service for my daughters car on Saturday 8/31. Claudio is amazing! He is extremely professional, kind, thorough and always makes me feel like a priority. Claudio has great follow up skills and answers all my questions in a timely manner. I have been a customer for a couple of years and he has been a true pleasure to have as our servcie advisor. We bought this car for my daughter so it is even more important that everything goes perfect with this car and our visits. He always makes sure to communicate with detailed information. I/we truly appreciate you Claudio for all you do and for all your patience and professionalism. Thank you again! Sincerely, Stephanie Lopiccolo More

by stvlopiccolo Verified Customer Verified Customer

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I really want to take the time to write this review to share my pleasant experience with the entire team at Arrigo/Alfa Romeo. Their professionalism and constant commitment were exceptional, and throughou share my pleasant experience with the entire team at Arrigo/Alfa Romeo. Their professionalism and constant commitment were exceptional, and throughout the buying process, Daniel and Hollando went above and beyond, dedicated to providing the best experience and quality. Thank you! More

by Chris Berlin Verified Customer Verified Customer

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Great service and Daniel was very responsive and always available to answer and questions or resolve concerns. Highly recommend! available to answer and questions or resolve concerns. Highly recommend! More

by vero2728 Verified Customer Verified Customer

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Claudio is amazing! He is extremely professional, kind, thorough and always makes me feel like a priority. Claudio has great follow up skills and answers all my question He is extremely professional, kind, thorough and always makes me feel like a priority. Claudio has great follow up skills and answers all my questions in a timely manner. I have been a customer for a couple of years and he has been a true pleasure to have as our servcie advisor. We bought this car for my daughter so it is even more important that everything goes perfect with this car and our visits. He always makes sure to communicate with detailed information. I/we truly appreciate you Claudio for all you do and for all your patience and professionalism. Thank you again! Sincerely, Stephanie Lopiccolo More

by stvlopiccolo Verified Customer Verified Customer

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