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Daniel Cook
74 Reviews
74 Reviews
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74 Reviews of Daniel Cook
Verified Customer
January 10, 2026
I bought a 2026 Hyundai Palisade Hybrid. After 2-days of having it the check engine light came on with less than 100 miles on the SUV. It said there was a malfunction in the "Air Flap". When After 2-days of having it the check engine light came on with less than 100 miles on the SUV. It said there was a malfunction in the "Air Flap". When I took it back to the dealership on day three with an appointment, I was told I didn't have an appointment until I corrected them. They did not pay attention to the vehicles alert system or just sheer oversight on their part because after a few days of having my SUV they said it was a "corroded wiring harness" that made the check engine light come on. After waiting a month to get the replacement wiring harness and installed.... they then said well it's not fixed because they need to fix the "Air Flap".... the main reason it was taken back. long story long it took another month for that to get fixed so after 2-months of not having the vehicle they can finally fixed the issues and I have SUV and it works great. They never called back, I had to demand a SUV replacement for loaner car (which I was upsold to get the extended warranty) and they made it seem like I was just going to have to suffer without a replacement because they did not plan for more loaners to go around. The GM acted like a A-list celebrity and could not be bothered to come out and speak to me on two occasions, nor did he call back on the three different attempts to get ahold of him. I love the SUV but hate the service received from Hyundai Tulsa so much that I had to call corporate and am still dealing with rectifying their behavior. Horrible communication on their part. More
by AJ Lang
Other Employees Tagged: Daniel Albert, Reginald Blair
January 03, 2026
I've always had a very positive experience with Tulsa Hyundai. They have always been upfront with pricing, easy to work with no high pressure sales. Hyundai. They have always been upfront with pricing, easy to work with no high pressure sales. More
by JERRY.A.SWEET
Other Employees Tagged: Daniel Cook
January 02, 2026
Daniel was excelent Excelente Daniel's service, experience, and help were excellent, 5 stars. Daniel's service, experience, and help were excellent, 5 stars Recommend experience, and help were excellent, 5 stars. Daniel's service, experience, and help were excellent, 5 stars Recommend More
by lamemagonzalez
Other Employees Tagged: Daniel Cook
January 01, 2026
Nothing but good. The facility was clean and the people friendly. I had a scheduled appointment but if 47 minutes before my vehicle was moved to service. The facility was clean and the people friendly. I had a scheduled appointment but if 47 minutes before my vehicle was moved to service. More
by tom.street42
Other Employees Tagged: Daniel Cook
December 31, 2025
I was very disappointed with this dealership. I never received a callback from any advisor in the 30 days my vehicle was there after reaching out and leaving voicemails as well as notes with the I never received a callback from any advisor in the 30 days my vehicle was there after reaching out and leaving voicemails as well as notes with the receptionist requesting a call back. Service advisor initially lied to me over the phone when I finally received a call back stating that my vehicle wasn’t covered under warranty when it in fact was. I ended up contacting corporate Hyundai for assistance and was able to get the bare minimum help needed with them. So, highly dissatisfied. More
by Skrk
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