Daniel came out and took my car to get the service I came
in for. After the service was done he spoke to me about the service I needed. I decided not to get it done because of the prices and I was and I wasn
in for. After the service was done he spoke to me about the service I needed. I decided not to get it done because of the prices and I was and I wasn't pushed for it. I will be contacting him again for what I will be able to afford.
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by Julia
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Jan 26, 2026 -
Tulsa Hyundai responded
Thank you for your feedback! We’re glad Daniel provided clear information and gave you the space to make the best decision for you. We look forward to assisting you again when the time is right.
Very kind.
He made sure I was taken care of and everything in my vehicle was cleaner than I left it. He made sure I knew where the waiting area was.
He made sure I was taken care of and everything in my vehicle was cleaner than I left it. He made sure I knew where the waiting area was.
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by e.camacho560
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Jan 23, 2026 -
Tulsa Hyundai responded
Thank you for the kind words! We’re glad he took great care of you, made the process comfortable, and returned your vehicle even cleaner—we truly appreciate your feedback.
Easy, friendly and informative on things needing done or
coming up to be done on my car
coming up to be done on my car
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by ashley.dubuque
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Jan 23, 2026 -
Tulsa Hyundai responded
Thank you, Ashley! We’re glad you found the experience easy, friendly, and informative—we appreciate your feedback!
Dan was very nice and professional.
He explained everything to me. I was very pleased.
He explained everything to me. I was very pleased.
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by roxanne.keese
Verified Customer
Verified Customer
Jan 19, 2026 -
Tulsa Hyundai responded
Roxanne, thank you for sharing! We’re glad Dan was able to provide a clear and professional experience for you.
I bought a 2026 Hyundai Palisade Hybrid.
After 2-days of having it the check engine light came on with less than 100 miles on the SUV. It said there was a malfunction in the "Air Flap". When
After 2-days of having it the check engine light came on with less than 100 miles on the SUV. It said there was a malfunction in the "Air Flap". When I took it back to the dealership on day three with an appointment, I was told I didn't have an appointment until I corrected them. They did not pay attention to the vehicles alert system or just sheer oversight on their part because after a few days of having my SUV they said it was a "corroded wiring harness" that made the check engine light come on. After waiting a month to get the replacement wiring harness and installed.... they then said well it's not fixed because they need to fix the "Air Flap".... the main reason it was taken back. long story long it took another month for that to get fixed so after 2-months of not having the vehicle they can finally fixed the issues and I have SUV and it works great. They never called back, I had to demand a SUV replacement for loaner car (which I was upsold to get the extended warranty) and they made it seem like I was just going to have to suffer without a replacement because they did not plan for more loaners to go around. The GM acted like a A-list celebrity and could not be bothered to come out and speak to me on two occasions, nor did he call back on the three different attempts to get ahold of him. I love the SUV but hate the service received from Hyundai Tulsa so much that I had to call corporate and am still dealing with rectifying their behavior. Horrible communication on their part.
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by AJ Lang
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2026 -
Tulsa Hyundai responded
AJ, thank you for taking the time to share your experience, and we sincerely apologize for the frustration you went through. What you described is not the level of service we expect to deliver—especially on a brand-new vehicle—and we fully understand how disappointing and stressful this situation must have been.
From the missed appointment communication, the extended repair timeline, and the lack of proactive updates, it’s clear we fell short in several key areas. Most importantly, we failed to communicate clearly and consistently, and that is on us. You should never have had to chase answers, demand a loaner, or escalate to corporate to receive support—particularly when dealing with a warranty concern on a new vehicle.
We’re glad to hear your Palisade Hybrid is now operating as it should, but we recognize that this does not undo the experience you endured to get there. Your feedback has been shared directly with our service leadership team so we can address the breakdowns you highlighted, including follow-up communication, loaner planning, and management accessibility.
We would appreciate the opportunity to speak with you directly and work toward restoring your confidence in our dealership. Please contact me at 918-995-2587.
Thank you again for your honesty. Your experience is being taken seriously, and we are committed to learning from it and doing better.
— Hyundai Tulsa Service Management
Comfortable, knowledgeable, and nice Comfortable,
knowledgeable, and nice. I've been going for years for a reason.
knowledgeable, and nice. I've been going for years for a reason.
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by raineyjo95
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Jan 09, 2026 -
Tulsa Hyundai responded
Thank you for your continued loyalty! We’re so glad you’ve always found our team comfortable, knowledgeable, and kind. It truly means a lot that you’ve been coming back for years—we appreciate you!
I've always had a very positive experience with Tulsa
Hyundai. They have always been upfront with pricing, easy to work with no high pressure sales.
Hyundai. They have always been upfront with pricing, easy to work with no high pressure sales.
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by JERRY.A.SWEET
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Jan 05, 2026 -
Tulsa Hyundai responded
Thank you, Jerry! We’re thrilled to hear you’ve consistently had a positive, pressure-free experience with our team. We appreciate your continued trust!
Daniel was excelent Excelente Daniel's service,
experience, and help were excellent, 5 stars. Daniel's service, experience, and help were excellent, 5 stars Recommend
experience, and help were excellent, 5 stars. Daniel's service, experience, and help were excellent, 5 stars Recommend
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by lamemagonzalez
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Jan 05, 2026 -
Tulsa Hyundai responded
Thank you! We’re thrilled to hear you had an excellent experience with Daniel and appreciate your recommendation!
Very smooth and stress free service visit!
Dan took great care of us, will happily return in a few months when due!
Dan took great care of us, will happily return in a few months when due!
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by tyroneholmes
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Jan 05, 2026 -
Tulsa Hyundai responded
Thank you, Tyrone! We’re glad Dan could make your service visit smooth and stress-free. We look forward to seeing you again in a few months!
Nothing but good.
The facility was clean and the people friendly. I had a scheduled appointment but if 47 minutes before my vehicle was moved to service.
The facility was clean and the people friendly. I had a scheduled appointment but if 47 minutes before my vehicle was moved to service.
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by tom.street42
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Jan 02, 2026 -
Tulsa Hyundai responded
Thank you, Tom! We’re glad you had a positive experience and appreciate your feedback about our team and facility.