Daniel Acuna
Daniel Acuna at Royal Buick GMC of Tucson
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Daniel Acuna

Sales / Lease Consultant

Royal Buick GMC of Tucson

815 West Auto Mall Drive, Lot A
Tucson, AZ 85705

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4.9
20 Reviews

I'm a Tucson Native who enjoys making the best of memories with my Family. Coffee is a must! Youngest of 12, with to many relatives to count. Prior experience is in Aviation. Last 2 years at DMAFB as a Civilian Contractor. A BIG THANK YOU to ALL VETS!!! Started as a Sales Consultant because I enjoy cars and I like to talk to people about them. Started with Royal because I have seen how true to their word they are.

4.9

20 Reviews

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20 Reviews of Daniel Acuna

October 18, 2024

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Employee Rating

No salesman to greet us when arriving. We liked Daniel as a salesperson, but he was trying to handle too many deals at one time. For a cash deal it took over 6 hour to complete. We felt v More

by bobmorehouse1937
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Oct 21, 2024

Royal Buick GMC of Tucson responded

Thank you for sharing your experience with us. We understand the concerns you've raised regarding the lack of greeting upon arrival and the lengthy process for your cash deal. We appreciate your feedback about Daniel and your experience working with him. It's great to hear that you liked the car and found the pricing fair. We take pride in our vehicles and want to ensure our customers are satisfied. If you have further concerns about the detailing or any other aspect of your purchase, please feel free to reach out to me directly. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 25, 2024

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Employee Rating

Daniel has great customer service. He went above and beyond to help us. I would recommend him and Royal Buick . More

by Vaneta_5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chance Lamey, Ethan Blake

Jul 26, 2024

Royal Buick GMC of Tucson responded

I appreciate your recommendation and your kind words about Royal Buick GMC Cadillac. I look forward to serving you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 09, 2024

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Excelente vendedor! ! Un servicio excelente y mucha atención al cliente. Siempre estuvo al tanto de mi proceso. More

by Romarioa02611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Ramirez

Jul 11, 2024

Royal Buick GMC of Tucson responded

¡Gracias por tu amable reseña! Nos alegra saber que tuviste una excelente experiencia con nuestro equipo en Royal Buick GMC Cadillac. Nos enorgullece ofrecer un servicio al cliente destacado y estar siempre atentos a cada detalle del proceso. Esperamos verte nuevamente en el futuro y que sigas disfrutando de nuestros servicios. ¡Gracias por elegirnos! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 06, 2024

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Thank you so much to everyone who helped us get such a wonderful deal. Daniel went out of his way, day and night, to find us the car that we needed and lock in an amazing price. Thank you! More

by ankitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis

Jul 09, 2024

Royal Buick GMC of Tucson responded

Thank you for choosing Royal Buick GMC Cadillac and sharing your positive experience with Daniel. We are thrilled to hear that he provided exceptional service to find the perfect car for you at an amazing price. We appreciate your business and look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 15, 2024

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Daniel was very thorough and paid attention to every detail from the beginning. Very informative and professional. Very knowledgeable about every aspect of the car buying process. Smooth process till t More

by Gregaguon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Sullivan

Jun 18, 2024

Royal Buick GMC of Tucson responded

Thank you so much for choosing Royal Buick GMC Cadillac for your recent car purchase, Daniel and Joe are thrilled to hear about your positive experience with us. We appreciate your kind words about the smooth process and our knowledgeable team. We look forward to assisting you with future car purchases. Thank you for your trust and for taking the time to share your feedback! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 10, 2023

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I purchased a used vehicle that needed four repairs but GM was on strike so it sat in service for months waiting on parts. Scott acted quickly to address the matter and put us into a much nicer and safer v More

by Kathleen Piscottano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Chambers, Chris Savastano, Justin Smith , MaryLou Monroe

Dec 12, 2023

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback, Kathleen. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 09, 2023

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Employee Rating

I really like the warranty for life. Everybody was very professional. I would recommend buying from the dealership More

by Hanrahansp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Abbott, Jake Mullen

Dec 11, 2023

Royal Buick GMC of Tucson responded

I cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 28, 2023

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Employee Rating

At 3 weeks I am still waiting to hear about the rubber sealer around the drivers side of the car. I recognize there is a strike. But this happened AT THE DEALERS, it was not there when I first saw the c More

by marylou.monahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Abbott

Sep 29, 2023

Royal Buick GMC of Tucson responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 23, 2023

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Overall, we were very pleased with our purchasing experience and feel that our future maintenance needs will be met positively too. More

by cscorona1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this review. I am pleased to hear that our staff was able to provide an efficient and overall positive experience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 23, 2023

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Employee Rating

Daniel was absolutely awesome. No pressure and took great care of us. I would but again from him More

by Mweiss51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Royal Buick GMC of Tucson responded

Thank you for this amazing review! I really appreciate your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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