Danette Pizzolato

Terrible attitude! Dropped brand new truck off for an 830 appt. No one has touched the vehicle since 530 pm. Why allow me to drop off the truck for a scheduled appt if Dropped brand new truck off for an 830 appt. No one has touched the vehicle since 530 pm. Why allow me to drop off the truck for a scheduled appt if you know you're booked and won't be able to look at it? And smirk at me when I say I had an appt?? I asked if it will be looked at tomorrow and was told no, its' first come first served. I asked since my truck is already there if I'm considered first. She said no. I would have to come pickup my truck now and be back in the morning at 530am to wait in line to possibly be seen. I stayed calm and questioned only to be met with attitude. I don't know what your deal is Danette but you need to work on your customer service skills! Your whole work process is horrible and needs to be revamped! More

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Excellent service and was done quickly and easily. I waited for my car and it was taken care of quickly. I waited for my car and it was taken care of quickly. More

by blboudreaux Verified Customer Verified Customer

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Kaitlin is great she always explains everything to me if I have an issue or service need. I have an issue or service need. More

by ANDRESOUTH1 Verified Customer Verified Customer

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Great service, great service, everything is go i get breat service. Never had any problems. breat service. Never had any problems. More

by JACKSONLESTER Verified Customer Verified Customer

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i had a great experience at Crown with Danette PizzolatoI . She helped me get a fair deal and the process was smooth and easy. . She helped me get a fair deal and the process was smooth and easy. More

by HJABRY Verified Customer Verified Customer

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Everything was perfect every time I go they take good care of my vehicle & Me as the owner care of my vehicle & Me as the owner More

by MSLAUGHTER2 Verified Customer Verified Customer

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Fast, efficient and professional and not trying to sell me additional services and I appreciate it. me additional services and I appreciate it. More

by CHEVEZI Verified Customer Verified Customer

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The reason I bought my 2023 Enclave was because of the service department. Great service service department. Great service More

by BRYKOOL69 Verified Customer Verified Customer

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I used my GMC app to schedule my service. It was timely and efficient and the waiting area was pleasant and cool. It was timely and efficient and the waiting area was pleasant and cool. More

by Jeannien Verified Customer Verified Customer

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I ENJOY BRING MY VEHICLE TOO CROWN BUICK AUTOMOTIVE SERVICES ALL SALES ASSOCIATES ARE GREAT PEOPLE ESPECIALLY KAITLIN, VERY KNOWLEDGEABLE ABOUT YOUR AUTO CARE NEEDS 😀 SERVICES ALL SALES ASSOCIATES ARE GREAT PEOPLE ESPECIALLY KAITLIN, VERY KNOWLEDGEABLE ABOUT YOUR AUTO CARE NEEDS 😀 More

by ADBARNES37 Verified Customer Verified Customer

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