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Dana Tarbox

Overview Reviews (56) Inventory (182)

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Dana Tarbox

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Dana Tarbox

Hyundai Sr. Master Tech

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

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4.5

56 Reviews

Overview Reviews (56) Inventory (182)

4.5

56 Reviews

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56 Reviews of Dana Tarbox

September 24, 2024

Dealership Rating

Employee Rating

They promise you the world when you lease with them, then they actually uphold their promises! Very friendly, professional dealership. Staff goes above and beyond my expectations every time! they actually uphold their promises! Very friendly, professional dealership. Staff goes above and beyond my expectations every time! More

by tveno

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Jeremy Case, Scott Kravitz

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Sep 25, 2024 -

Key Hyundai of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Key Hyundai of Salem, we look forward to having you as a valued customer for many years to come!

September 10, 2024

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Employee Rating

Had an oil change and when I got home my car is leaking a ton of oil so I’m Heading back to dealership in the am. Not happy ton of oil so I’m Heading back to dealership in the am. Not happy More

by Rcallahan39

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: AJ Gagne, Brandon Marrero, Jeremy Case, Scott Kravitz

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Sep 10, 2024 -

Key Hyundai of Salem responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 06, 2024

Dealership Rating

Employee Rating

Service Department is very good technician was very helpful besides getting my car maintenance also ask if alignment was covered under my lease he said no told me the price and did it anyways. At the e helpful besides getting my car maintenance also ask if alignment was covered under my lease he said no told me the price and did it anyways. At the end of service he show me what was done to my vehicle including a recalled part . He was very professional and very knowledgeable. More

by gonzalez.wanda66

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 06, 2024 -

Key Hyundai of Salem responded

Thank you, Wanda, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

May 03, 2024

Dealership Rating

Employee Rating

Great service. Recommended. Very easy. Well received. Clear information . Waited there. Provided the details and Recommended. Very easy. Well received. Clear information . Waited there. Provided the details and More

by venkateswararaoavulapati

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Marrero, Jeremy Case, Scott Kravitz , Sara Graveline

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May 05, 2024 -

Key Hyundai of Salem responded

Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 19, 2024

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Employee Rating

They are the Best . Took great care of me . Definitely recommend them to friends and family Took great care of me . Definitely recommend them to friends and family More

by abbeysgram

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nasaih Cruz

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Jan 19, 2024 -

Key Hyundai of Salem responded

Thank you for choosing Key Hyundai of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

Dealership Rating

Employee Rating

Very friendly and helpful Salesman was knowledgeable and pleasant service was completed in a timely manor and pleasant service was completed in a timely manor More

by fattcat64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Jeremy Case, Scott Kravitz , Sara Graveline

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Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

Dealership Rating

Employee Rating

Efficient quick and very accommodating very helpful respectful and professional best dealership I have been to respectful and professional best dealership I have been to More

by ghewitt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Jeremy Case, Scott Kravitz , Sara Graveline

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Jan 17, 2024 -

Key Hyundai of Salem responded

We’re happy to hear about your experience. Thanks for sharing and leaving us a great review. We appreciate your feedback and support. Keep in touch and safe travels!

January 16, 2024

Dealership Rating

Employee Rating

Consistently great customer service and support. I get, get on and get out in a timely manner.. I get, get on and get out in a timely manner.. More

by Teacherdeb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Jeremy Case, Scott Kravitz , Sara Graveline

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Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for sharing your experience. We appreciate your feedback and support. Please keep in touch and safe travels!

January 16, 2024

Dealership Rating

Employee Rating

Quality service department. They are great at communication, nice people, very helpful. I would recommend Key Hyundai service dept. They are great at communication, nice people, very helpful. I would recommend Key Hyundai service dept. More

by DCVINAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Jeremy Case, Scott Kravitz , Sara Graveline

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Jan 17, 2024 -

Key Hyundai of Salem responded

Thanks for leaving us such a great review. We appreciate your feedback and support. Please keep in touch and safe travels!

January 16, 2024

Dealership Rating

Employee Rating

Worst experience I have ever had getting my car oil change. They changed cabin filter when it didn't need to be done. Then didn't put the cover back on. Manager is not a pleasant person. change. They changed cabin filter when it didn't need to be done. Then didn't put the cover back on. Manager is not a pleasant person. More

by Cindy Murray

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Franklin Colon Jr., AJ Gagne, Brandon Marrero, Jeremy Case, Scott Kravitz , David Flowers

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Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Cindy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem

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