Dana Millang

This was our fourth Genesis of Naples purchase. I can't say enough about a sales person - Dana and Remi in Finance. While no recent interaction with the service department, all of our service exper I can't say enough about a sales person - Dana and Remi in Finance. While no recent interaction with the service department, all of our service experiences have been outstanding as well. More

by BONNERM Verified Customer Verified Customer

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Very accommodating and professional. They are also very good listeners and are responsive. They have very good backup! They are also very good listeners and are responsive. They have very good backup! More

by JOHNFISHER Verified Customer Verified Customer

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Very professinal approach to idenitify the customer's interest in the automobile that they are looking to purchase. Collective effort by the entire staff was productive in finding the right vehile and m interest in the automobile that they are looking to purchase. Collective effort by the entire staff was productive in finding the right vehile and making the purchase experience equitable. More

by MDEANHAINES Verified Customer Verified Customer

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In November I purchased a 2023 G80 which had been a loaner vehicle. It's a beautiful car but soured by lack of follow up. There were three minor issues at time of sale. The gas tank was on E. Dana loaner vehicle. It's a beautiful car but soured by lack of follow up. There were three minor issues at time of sale. The gas tank was on E. Dana said to fill it up with regular and send a copy of the receipt for reimbursement. I went to the nearest gas station and when opening the gas cap, it said to use PREMIUM gas. I hate to use the "L" word but this was a blatant "L"! Next, one key fob did not work and Dana went and replaced the battery, returned and said "all set". Another "L", the key fob needs recalibrating and I need a service appt. to have this done. Service appt. was 5 weeks out which I didn't make due to the third outstanding issue. There was a paint flaw that I would need to return for requiring several days at dealership. They would provide a loaner. Several phone calls and many texts still have not provided a resolution. Holidays, painter on vacation, painter not available, etc. Lack of return of my texts and calls is rude and intolerable. I contacted a local car paint repair facility. They said they could make the repair with 100% satisfaction at my residence and would only involve 1/2 day of nonuse. All for under $600. I sent this information to the dealer and still waiting for a positive response. I expect a lot more from a salesperson, especially one selling expensive cars. When people ask me how I like my Genesis, (and they do)I say "I love it" but DON'T buy at Genesis of Naples. Thank you for this platform.' More

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Friendly, Professional, Timely, Thorough, Personal, Accommodating, Concerned, Dedicated, Sincere, Instructive, Assisted, Cohesive, Team, Caring, Truthful. Accommodating, Concerned, Dedicated, Sincere, Instructive, Assisted, Cohesive, Team, Caring, Truthful. More

by WOS2010 Verified Customer Verified Customer

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Dana was professional, knowledgeable, & honest. Whatever obscure questions we had, he followed through with and resourced them quickly. The Genesis line far surpassed expectations in luxury & perfo Whatever obscure questions we had, he followed through with and resourced them quickly. The Genesis line far surpassed expectations in luxury & performance in every way and I've been familiar with Toyota/Lexus600LS for the last 30 years. We purchased the G90 & will be back in Spring to buy a GV80 from Dana. The dealership service/waiting area is pleasant but not exactly upscale and we understand a renovation is happening in 2025. More

by ROBINGRIESSER Verified Customer Verified Customer

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Great Salesperson in Dana Milang. ..The transaction was reasonably smooth...He is seasoned and been around the car business for a while ( I can tell). Included in my transaction was a ..The transaction was reasonably smooth...He is seasoned and been around the car business for a while ( I can tell). Included in my transaction was a window tinting in which I waited for 6 days after close before I was finally contacted about scheduling an appointment. I'm sure it would have been longer if I hadn't called Dana several times to get this done. He got with the Service group each time but I never received a call...Finally, Dana got with his Manager who apparently was able to get the Service Dept to call me to schedule. When you promise something in a deal, provide it at closing...period. You expect and demand that from the Buyer and we should expect that from the Dealer as well. This required me to drive back to Naples and basically waste an entire morning of my time on something that should have been on my car at closing. Second, I purchased the auto on the Jan 1 and apparently your gas pumps weren't operational...I was due a full tank of gas...I was told to fill up with REGULAR gas (although the manual clearly says to use Premium) and send a copy of the receipt and I would be reimbursed... I was reimbursed after several days but frankly, I expect SERVICE when I purchase a car. I don't won't to have to go thru a bunch of work to receive something I should have received when I drove off the lot....Have one of your own employees go to a station and fill it up and provide me with a full tank of gas when I purchase the auto. Finally, a small note but in line with the other comments I made: I am due a promotional TV...I have not received that either. I'll repeat my earlier comments....When you promise something in a deal, provide it at closing...period. You expect and demand that from the Buyer and we should expect that from the Dealer. If not, it stains your reputation. More

by WHITEHK Verified Customer Verified Customer

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Dana Millang is the most knowledgeable and BEST salesperson I have ever dealt with at an automobile dealership. It was truly a pleasure purchasing a car thru Dana Millang. salesperson I have ever dealt with at an automobile dealership. It was truly a pleasure purchasing a car thru Dana Millang. More

by DICKLARSON Verified Customer Verified Customer

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Dana Millang is not only a nice guy he was the Best Salesperson I ever dealt with in purchasing an automobile. He was extremely knowledgeable about the 2025 Genesis and answered every question I could Salesperson I ever dealt with in purchasing an automobile. He was extremely knowledgeable about the 2025 Genesis and answered every question I could think of. Genesis of Naples should be proud to have an employee like Dana Millang working for them. Thanks Again for a Great buying experience. More

by DICKLARSON Verified Customer Verified Customer

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