Dan Vietri

Brandfon Honda stuck it to me on a used car I purchased there during the pandemic. I brought the car back to them about a month after I purchased it. The service department stated to me that they couldn’t there during the pandemic. I brought the car back to them about a month after I purchased it. The service department stated to me that they couldn’t find anything wrong with the car, but it’s a Subaru so I would be better off going to the Subaru dealer as they are not equipped to diagnose. The symptoms were as follows; The car is hesitating on acceleration, the car makes a clicking noise as you turn a corner, the car hits a bump in the road and jumps in the roadway. I took the car to the Subaru dealer, and they were able to diagnose the problems. The results are as follows; The acceleration was caused by the spark plugs being faulty and overdue for replacement. The clicking was due to the cv axle being bad and the jumping was because the tie rod on the passenger’s side was worn excessively! Yet their mechanics were unable to diagnose this? I am guessing these are the same mechanics who gave the car a full 150-point inspection. To top it off this dealer cons you into purchasing a warranty to cover any problems that may come up. I purchased this warranty and I this warranty company is just as terrible as this dealership. I have the top package and they cheat you on costs, don’t follow terms, leave you stranded, And are just horrid. My advice is to stay away from this dealership. They can’t be trusted and their mechanics are a joke. More

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