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Dan Steffen
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27 Reviews
27 Reviews
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27 Reviews of Dan Steffen
March 25, 2025
Rating: 1 out of 5 stars Title: Misled, Overcharged, and Ignored – Do Your Homework Before Buying Here Review: I purchased a 2013 Nissan Altima from Cities Auto Sales in September 2023 for $13,000 at Ignored – Do Your Homework Before Buying Here Review: I purchased a 2013 Nissan Altima from Cities Auto Sales in September 2023 for $13,000 at a 24% interest rate. I was told they knew “as much about the history of the car as I did.” That turned out to be false—the Carfax showed two previous accidents, none of which were disclosed. Within 10 days, I took the car to a certified mechanic who found 14 issues, including: • Worn brakes and bald tires • Loose tie rods • A broken control arm • A leaking transmission • Suspension problems • An aftermarket exhaust falling off I was also sold a warranty through the dealership, which charged me $100 to inspect the problem and another $100 to fix it. They gave me a repair order showing $1,400 in costs—but only charged $200, which raises serious questions about inflated pricing and the value of that “warranty.” When I returned to discuss refinancing—as they initially told me I could—they refused to help. They wouldn’t finance a $2,000 car on their lot but tried to push me into another $10,000 vehicle. The sales rep was more interested in my previous job at a treatment center than helping me resolve the issue. I submitted a formal complaint via email, complete with documentation, and the next day received a call where I was told, “We aren’t going to do anything with that.” I have the call recorded. I’ve since filed complaints with the Minnesota Attorney General, BBB, and Consumer Financial Protection Bureau. This dealership showed no accountability, no professionalism, and no regard for customer safety or fairness. If you’re considering buying here: • Get a Carfax • Get a mechanical inspection • Don’t rely on their promises • And absolutely get everything in writing More
by richardriley
Other Employees Tagged: Jose
Verified CustomerOctober 19, 2024
I bought Durango, the tires were bald. Tom said the tires had 30%tread left on them. Not true and with in a week I had to buy new tires and I brought it to a certified Dodge dealer to have Tom said the tires had 30%tread left on them. Not true and with in a week I had to buy new tires and I brought it to a certified Dodge dealer to have the transmission looked at and they changed the tranny fluid. The mechanic said that the tranny fluid was black. More
by SHELLEYGLASS1901
June 18, 2024
Jose was our sales rep that we worked with and he was amazing! Friendly and answered all of our questions. Dan was great from a financing side of things! Example of great service is there was something k amazing! Friendly and answered all of our questions. Dan was great from a financing side of things! Example of great service is there was something keyed into the side of the Jeep we purchased and I asked if they could take a look, within minutes they had stuff out to take care of it! I would recommend these guys!! More
by LOU HERNANDEZ
Other Employees Tagged: Jose
February 28, 2024
They ran my credit anyway when I told them I had a pre approval letter. They then tried to ask me for more money for a down payment when I told them what my letter said. approval letter. They then tried to ask me for more money for a down payment when I told them what my letter said. More
by DCOLES95
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