What an amazing experience.
Remote sale everything was seamless, the team weee super attentive. Thank you
Remote sale everything was seamless, the team weee super attentive. Thank you
More
by adamchamberlain
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony Serrano
Mar 29, 2023 -
Elder Ford of Tampa responded
Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
More was broke then before dropping off truck for
service. Tried calling and no call back. Service sucks. Don’t recommend
service. Tried calling and no call back. Service sucks. Don’t recommend
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by Fcpridgeon
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daniel Alicea
Mar 21, 2023 -
Elder Ford of Tampa responded
Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.
Thank you,
Dan Sills
General Manager
Elder Ford of Tampa
Very good customer service provided from each person at
dealership. Would recommend to another buyer.
dealership. Would recommend to another buyer.
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by aggielake
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Johany Trespalacios
, Daniel Alicea, DAVID FUNK, JASON HUNTER, EDWIN LAZO, JONATHAN MARTINEZ, Nacer Menouni, Jennifer Perez
Mar 14, 2023 -
Elder Ford of Tampa responded
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
As always great service in a timely manner always
professional and courteous Thank you for a great experience.
professional and courteous Thank you for a great experience.
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by mikeingui2
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Grant Kitner
, Dan Beavers, Nabil Brohmi, Ayman in sales
Mar 02, 2023 -
Elder Ford of Tampa responded
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!
Terrible!
They don't answer the calls after the sales, they ignore I'd you request the documents to register the car, just promises, I am afraid they will regi
They don't answer the calls after the sales, they ignore I'd you request the documents to register the car, just promises, I am afraid they will register the title as they promise, they told me they record all the paper work in a usb but the USB is in blank, Hyundai doesn't want to accept the paper bill because they didn't sign, I am starting to think they are running an illegal business, because what's the need to be hidden from the client after several calls and messages , I paid all the cost of the car completable. I won't recommend this dealer at all.
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by robla35
Verified Customer
Verified Customer
Other Employees Tagged:
Eric Hazel, Cory C. Sales,David F. Finances and the manager of the office who never return the calls.
Feb 28, 2023 -
Elder Ford of Tampa responded
Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.
Thank you,
Dan Sills
General Manager
Elder Ford of Tampa
Buying process was fine (out of town buyer, bought car
over the phone and had car shipped by the dealer). problems started when I transferred funds. Weeks go by and do not hear from the dealer, it’s been
over the phone and had car shipped by the dealer). problems started when I transferred funds. Weeks go by and do not hear from the dealer, it’s been almost two months and I do not have a title and have no idea when I will get it. Dealer personnel pass the buck from department to department and no one seems to be accountable for processing the title. Furthermore, car arrived scratched and have had little to no assistance trying to get their shipper to provide feedback on the insurance claim. Their post-sale service is worthless.
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by AVALCAR
Verified Customer
Verified Customer
Other Employees Tagged:
James Decaro, Anthony Serrano, Edwin lazo, Robert Gonzales
Feb 14, 2023 -
Elder Ford of Tampa responded
Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.
Thank you,
Dan Sills
General Manager
Elder Ford of Tampa
Dan and his team at Elder are always very good to deal
with and they had me through finance in less than 30 minutes.
with and they had me through finance in less than 30 minutes.
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by Tommy ball
Verified Customer
Verified Customer
Other Employees Tagged:
Eric Hazel, Eli
Jan 30, 2023 -
Elder Ford of Tampa responded
Hello Tommy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!
They were great,They were great,
They were great, They
were great,
They were great,
were great,
They were great,
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by tv235617
Verified Customer
Verified Customer
Other Employees Tagged:
Nabil Brohmi, Jeffrey Camara, Badre Ghoumari, Charlie McEwan, Nacer Menouni, Kristofer Meyer, Daniel Pipp, Anthony Serrano, Robert Torino
Jan 18, 2023 -
Elder Ford of Tampa responded
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Sold me a vehicle and then sold it to someone else.
I've bought several vehicles there, but will never go back
I've bought several vehicles there, but will never go back
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by Dan Blewitt
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Gura
Jan 18, 2023 -
Elder Ford of Tampa responded
Hi Dan, We strive to earn customers for life, and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.
Thank you,
Dan Sills
General Manager
Elder Ford of Tampa
Wonderful.
Cares about your needs with your car. Considerate, Pleasant atmosphere. Helps my day. Thank yous
Cares about your needs with your car. Considerate, Pleasant atmosphere. Helps my day. Thank yous
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by pjh103
Verified Customer
Verified Customer
Service Price Transparency
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