Dan Sills | Page 4

They were very professional and did what was needed to get me into the truck I wanted get me into the truck I wanted More

by lprevat Verified Customer Verified Customer

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Purchasing my truck went fine. The service department is very good, Dan Beavers and Technician Todd Jackowitz. The service department is very good, Dan Beavers and Technician Todd Jackowitz. More

by nickvbolli Verified Customer Verified Customer

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My wife and I purchased a used vehicle we found online and we’re very satisfied with the way we were treated by everyone at the dealership we will definitely be back and we’re very satisfied with the way we were treated by everyone at the dealership we will definitely be back More

by Qball1012 Verified Customer Verified Customer

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Overall an extremely poor experience. Finance communicated poorly and processed a loan without telling me. I saw the loan present on my credit and had to call Ford Financing to figure wha Finance communicated poorly and processed a loan without telling me. I saw the loan present on my credit and had to call Ford Financing to figure what had happened since I did not get a response from the dealer. Additionally, the dealer did not pay off my previous loan within the required 30 days, leaving me in a position where I needed to cover two car payments to protect my credit. After several days of trying to contact the finance manager via phone and email without a response, I had to reach out to the general manager. The issue was eventually taken care of, but I never received any kind of follow up from any manager. I will not seek service here again. Once I purchased the vehicle, I was effectively ignored. It took days of effort to even get into contact with anyone. I strongly recommend against going to this dealership. My wife was looking at purchasing an EV as well, and we will certainly not be going here. More

by GEOFFREY.GRAY042 Verified Customer Verified Customer

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Horrific! They damaged my car and took no responsibility for it. In addition, they did none of what was promised when I dropped the car off. Brian, the manager They damaged my car and took no responsibility for it. In addition, they did none of what was promised when I dropped the car off. Brian, the manager, is a liar and a jerk. More

by MH007 Verified Customer Verified Customer

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This dealership is the best i have experienced in the Tampa Market in the 7 years i have lived here. good communication friendly atmosphere and really treats you like family. My whole family has their ve Tampa Market in the 7 years i have lived here. good communication friendly atmosphere and really treats you like family. My whole family has their vehicle serviced there and i recommend them to all my friends as they will work on all makes and models in their world class service department. You cannot go wrong getting anything done there@ More

by ARNEABRAHAMSON Verified Customer Verified Customer

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Excellent Car Buying Experience with John Weicherding I recently had the pleasure of working with John Weicherding while searching for the right car, and I couldn’t be happier with the experience. Fr I recently had the pleasure of working with John Weicherding while searching for the right car, and I couldn’t be happier with the experience. From the moment I walked into the dealership, he was professional, patient, and genuinely invested in helping me find a vehicle that met my needs. John took the time to listen to what I was looking for, providing valuable insights without ever pressuring me into making a decision. His knowledge of the different makes and models was impressive, and he guided me through the pros and cons of each option in a clear and honest way. What I appreciated most was his willingness to go the extra mile. Whether it was finding the right financing options or making sure I test-drove a variety of cars, John made the entire process smooth and stress-free. By the end, I felt confident that I was making the right choice. If you’re in the market for a new or used car, I highly recommend John Weicherding he will make sure you drive away happy! Thank You-Dylan Kelley More

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The customer service was great. They ensured I was thoroughly educated on the vehicles I was interested in so I could make the best purchase for myself. Finance was super easy to ge They ensured I was thoroughly educated on the vehicles I was interested in so I could make the best purchase for myself. Finance was super easy to get through. Highly recommend purchasing from Elder Ford of Tampa! More

by SILLS739 Verified Customer Verified Customer

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Sales man work with me to find a truck I liked and could afford. Thay gave me a fair price on my truck afford. Thay gave me a fair price on my truck More

by gckproduce Verified Customer Verified Customer

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Reached out to the company's BDC dept, (internet) , on Saturday the 13th and never got a response. Called once from my cell and 3 times from my work number and never even got someone to answer the phon on Saturday the 13th and never got a response. Called once from my cell and 3 times from my work number and never even got someone to answer the phone. Sent out an email of concern to the GM, Dan Sills, which never responded at all, and Asst. GM Luis Tamayo. Luis did reach out vis email. Spoke to him by phone on Monday the 15th. Nice guy. Assured me He would have a guy call me and he would handle all the numbers for me personally. Never heard from him again either. By Wed the 17th and no contact or any closer to buying a truck I again emailed Dan Sills and Luis Tamayo. Never heard from either of them. Instead I get a buyers order at full price and adding 4000.00 on top of that. Also trying to steal my trade for about 5000.00 less than auction values, MMR. The Trucks true MSRP was 81,820.00 . They sent me a buyers order for over 92,000.00 . By Friday the 19Th, one week later, I'm still no closer to buying a truck with these guys. So as any other consumer would have done. I moved on and bought somewhere else. Perception is reality and my perception is these guys just don't care unless they make bank on any and every customer. If they cannot sell one in a week, God forbid I needed their service dept. I would skip Elder Ford next time and advise you to do the same. Good day. More

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