Dan Plumb

I couldn't even make an appointment for oil change. Horrible company. I'll go somewhere else. Horrible company. I'll go somewhere else. More

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Paid cash for a '17 VW in April for my 16yo daughter. Car had computer issues Day 1, EVERYONE knew, including sales. They lied about everything from the jump, and 8mos later, still don't have the car. Wa Car had computer issues Day 1, EVERYONE knew, including sales. They lied about everything from the jump, and 8mos later, still don't have the car. Waiting on the computer part to come in, it's sitting at a VW dealership. While waiting, they provided 2 loaners, the first one stopped working, had to have it towed. The 2nd loaner was given with tags that were due to expire in weeks with a donut on it for my daughter to drive, and 2mos later, now it's sitting in my driveway with a different flat tire that has METAL EXPOSED. They tried to get me to drive the car in days before I had hip replacement surgery, bc that was easiest for them, and made no offer to come pick it up, or replace it with a vehicle that didn't look like something that didn't look like a homeless person was living in it. There is no worse customer service in Cleveland. Simply the worst experience ever. Dont expect management to care, bc they don't. That's been proven. Kyle is never available to talk, did nothing to help the entire time, which has been verified, and his boss approves bc I've never been contacted by anyone above, NOT ONCE. Simply can't be trusted. BEWARE and stay away. Not worth it, ever. 2nd loaner below. Will update after calling this morning to tell them to pick up the hooptie and bring me a car that works and isn't a deathtrap. I'm 99% sure they'll ask me to drive down on 2 dead hips to pickup the 3rd clunker. More

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Milad worked with us and was very professional and courteous He made the deal that we were looking for and got our payment within our budget courteous He made the deal that we were looking for and got our payment within our budget More

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Milad Hanna was awesome, very nice and professional and knew what he was talking about. Got my paper work expedited and from stopping into the dealership, test driving, having them value my trade, get my i knew what he was talking about. Got my paper work expedited and from stopping into the dealership, test driving, having them value my trade, get my info and run credit and complete the process I was here under two hours to sign and out the door! Best experience I have had at a car dealership ever! More

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Very easy to work with, awesome staff, friendly and upfront. Very quick process. Great car and very clean. Car was ready to go after purchase. upfront. Very quick process. Great car and very clean. Car was ready to go after purchase. More

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Pleasant Surprise Easy buying experience. Leroy Barnes was very knowledgeable and courteous. Leroy went above and beyond by personally detailing my Subaru to expedit Easy buying experience. Leroy Barnes was very knowledgeable and courteous. Leroy went above and beyond by personally detailing my Subaru to expedite my transaction. And you can't beat NCAM's pricing. A+++ More

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Kelsey did everything she could to get my fiancé in a car!!! With poor credit he didn’t have much to choose from until he talked with Kelsey! She handled the business!! Thankful for her hard work and ded car!!! With poor credit he didn’t have much to choose from until he talked with Kelsey! She handled the business!! Thankful for her hard work and dedication to her customers! More

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Temitode and Antonio were absolutely amazing.! They worked hard to get me everything I wanted in a vehicle. Temitode and Anthony were absolutely amazing. The entire experience was great. Thanks guy They worked hard to get me everything I wanted in a vehicle. Temitode and Anthony were absolutely amazing. The entire experience was great. Thanks guys! More

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Antonio AKA “Boo Boo” (insider) Antonio was absolutely AMAZING!!!!!!!!!! He was such an awesome salesman. He wasn’t forceful at all. He made my process so easy. I will send everyone Antonio was absolutely AMAZING!!!!!!!!!! He was such an awesome salesman. He wasn’t forceful at all. He made my process so easy. I will send everyone to Antonio for sure!!! More

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Very good experience. Helpful staff Thank u very much to Frank and Tyler I had a wonderful experience and got the term and payment I wanted! I will be back!!! Thank u very much to Frank and Tyler I had a wonderful experience and got the term and payment I wanted! I will be back!!! More

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