Was a great experience again working with the Toyota
crew! Customer service was excellent and they were very helpful!
crew! Customer service was excellent and they were very helpful!
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by NHECKMAN95
Verified Customer
Verified Customer
Apr 08, 2024 -
Toyota of Des Moines responded
Another win for Toyota of Des Moines! Thanks for recognizing our excellent customer service!
It was a smooth trade and buy.
My only complaint is the amount of time it took. I think it was at least 2 2/2 hours.
My only complaint is the amount of time it took. I think it was at least 2 2/2 hours.
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by BKING832
Verified Customer
Verified Customer
Apr 08, 2024 -
Toyota of Des Moines responded
Glad to hear the trade-in and buying process itself went smoothly! We appreciate your feedback about the time it took. We're always looking for ways to improve efficiency and minimize wait times. Thanks for choosing Toyota of Des Moines!
I have gone by Toyota of desmoines for years, I am glad
we could work together on a great deal☺️
we could work together on a great deal☺️
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by BRACKINJW
Verified Customer
Verified Customer
Other Employees Tagged:
Tyler Simpson
Mar 21, 2024 -
Toyota of Des Moines responded
We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!
When they were on Merle hay rd they were great.
When they moved to the location they are at now they have completely gone to xxxx. In fact I’ve bought 3 cars from them in the last 15 years, and I
When they moved to the location they are at now they have completely gone to xxxx. In fact I’ve bought 3 cars from them in the last 15 years, and I won’t buy another!! I’ll either go to Ames or buy something else other than Toyota!!
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by ScottUnderwood2019
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2024 -
Toyota of Des Moines responded
Hi Scott, Thank you for taking the time to provide your feedback. We are sorry to hear that you feel our level of service as declined. We would like to hear more from you at your earliest convenience. Please contact our General Manager, JP Phillips.
This is our third car we have bought from Toyota of Des
Moines and we have had a great experience every time. Every person and interaction is respectful, efficient, and low pressire.
Moines and we have had a great experience every time. Every person and interaction is respectful, efficient, and low pressire.
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by JUSTIN.ITRACE
Verified Customer
Verified Customer
Jan 22, 2024 -
Toyota of Des Moines responded
Three cheers for three fantastic experiences at Toyota of Des Moines! We're deeply grateful for your loyalty and thrilled that every interaction has been respectful, efficient, and pressure-free. Thank you for choosing us again and again!
Prompt response and follow-up, thorough communication, no
pressure environment, everyone was friendly, clean and bright building. Car seems great even though we,ve only had for a few days. Clean, one owner t
pressure environment, everyone was friendly, clean and bright building. Car seems great even though we,ve only had for a few days. Clean, one owner trade-in
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by Kristen
Verified Customer
Verified Customer
Jan 17, 2024 -
Toyota of Des Moines responded
Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.
Great service they listened to my needs and did all they
said they would do
said they would do
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by RYANREIDPETERSEN
Verified Customer
Verified Customer
Other Employees Tagged:
Dan Murray
Dec 22, 2023 -
Toyota of Des Moines responded
Sounds like a win-win! We're passionate about exceeding expectations, and your satisfaction makes our day. Thanks for trusting us with your needs – you're always welcome back at Toyota of Des Moines!
Tyler Simpson was excellent help.
He took us on a test drive and explained everything. We left for lunch and came back to buy. Unfortunately he was with another customer. J
He took us on a test drive and explained everything. We left for lunch and came back to buy. Unfortunately he was with another customer. Jon did great filling in to complete the deal. All our new cars this will be our first stop from now on.
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by Scott Evans
Verified Customer
Verified Customer
Dec 12, 2023 -
Toyota of Des Moines responded
We're thrilled to hear Tyler Simpson provided such excellent service and helped you find your perfect car! We appreciate your understanding that he was unavailable during your return and that Jon stepped in seamlessly to complete the deal. Thank you for sharing your positive experience and for choosing Toyota of Des Moines!
Shane Siegle is always great.
The best. The whole process was relatively efficient and easy. Truly appreciate it.
The best. The whole process was relatively efficient and easy. Truly appreciate it.
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by PANNELLAPRIL3
Verified Customer
Verified Customer
Other Employees Tagged:
Dan Murray
Dec 12, 2023 -
Toyota of Des Moines responded
We're so happy to hear that you had a positive experience with Shane Siegle and our team! Thank you for choosing Toyota of Des Moines and for highlighting Shane's exceptional work!
Seams like a great place to do business.
Good service. Would buy there again peace out
Good service. Would buy there again peace out
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by Original force
Verified Customer
Verified Customer
Nov 29, 2023 -
Toyota of Des Moines responded
Thank you for your positive feedback! We are thrilled to hear that you had a great experience at Toyota of Des Moines and would consider purchasing from us again. We hope you enjoy your new vehicle!