Dan Moore

If I could give zero stars, I would. My experience at Kastner Honda was nothing short of a manipulative circus. From the moment I inquired about purchasing a vehicle, I was upfront about My experience at Kastner Honda was nothing short of a manipulative circus. From the moment I inquired about purchasing a vehicle, I was upfront about my situation—I have terrible credit, no job, and no co-signer. Despite this, multiple salespeople assured me they could work with me, even after taking all my personal information, including my Social Security number and date of birth. I arrived at the dealership around 11 a.m., only to be passed from one person to another, each telling me something different. After running my credit, they initially told me I needed a co-signer—something I had already disclosed from the start. Frustrated, I questioned why they wasted my time when they had all my information beforehand. But instead of letting me leave, they insisted they could “make something work” and had me stay. A financing representative then told me I didn’t need a co-signer, that they had a bank willing to approve me with no proof of income. Excited, I started signing paperwork for the car I wanted—a Dodge Charger. They even sent the car off to be detailed, telling me it was officially mine. I was on the verge of celebrating when, suddenly, another finance employee told me I did need a co-signer after all. At this point, I had wasted my entire day—five hours of back-and-forth lies and empty promises. When I confronted the finance representative who initially told me I didn’t need a co-signer, he outright denied ever saying it. He looked me in the face and lied. The entire experience felt like a bait-and-switch, designed to keep me there for hours, dangling false hope in front of me. The only honest and professional person I encountered was Levi, who actually treated me with respect. If I had worked solely with him, I might have considered asking my dad to co-sign. But after being manipulated, deceived, and completely disregarded by the rest of the staff, I refused to give them my business. This dealership is dishonest, unprofessional, and willing to waste your entire day just to string you along. Do yourself a favor—take your business elsewhere. More

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Great service 5tar especially Dan Moore service advisor , write on time for said service, very clean establishment, very friendly people always smiling,fresh pastries and coffee too write on time for said service, very clean establishment, very friendly people always smiling,fresh pastries and coffee too More

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