Dan Krauciunas

General Manager of Ford Levittown, Charles Ricottoni, please hear me at least through Reviews. Thank you, On August 30, 2024, I gave my truck to Ford Services for a guaranteed repair of my transmiss please hear me at least through Reviews. Thank you, On August 30, 2024, I gave my truck to Ford Services for a guaranteed repair of my transmission. This car is my only source of income as a single mother of 3. I waited over a month to get a loan for this car. My Ram 1500, 2021 only had 34,000 miles. It was new and beautiful. This truck was keeping my entire business afloat. Without this income i have no way to take care of my family. On September 16th, I was informed by Ford that my car had crashed in the streets of NY and declared a total loss (by incident report made by local police). I was told not to worry about anything, they will handle the insurance and make sure I have a car. On September 28th they called me to say they wanted their loaned car back - which was supposed to be with me until the end of October. I kindly asked for them to extend the time for the loaned car as I had no truck, my insurance still hadn't been figured out (as promised by them), and i had no new financing. Nothing but stress. The next day a very hostile lady called me curing and yelling claiming I was keeping their car “hostage”, and that they were not responsible for my total loss car. She threatened to report me to the police if I didn't return the car immediately. It was the evening and I lived 1 hour away from the place and would have no car to come back home with. She called me a liar saying they didnt crash my truck. How is that true? Who crashed my car, Charles? If i left it at your service and one of your employees are cursing at me saying they didnt do it then who did? I called her managers and they kindly allowed me to return the car the next day. The following morning nobody tried to hear me, help me or understand me. General Manager of Ford Charles Riccotoni met with me and ignored me totally. He said this had nothing to do with Ford in a very arrogant and condescending tone. Now let's think logically, if I gave my truck to Ford over a month ago and now that said truck is totaled and gone, whose fault is it? If it was in the responsibility of Ford and they messed up its not their fault? Instead of reasoning with me they instead tried to sell me one of their own trucks. Even if I wanted to, because I bought this car a year ago my credit score is still down, so I wouldn't get approval. No help was offered whatsoever. So, Charles, from what I have gathered here, Ford service believes it is fair to crash and destroy a person's car, send one of their employees to scream and curse at them and offer no help or compensation in return. This is extremely disappointing as I thought Ford was a big car company that takes care of their reputation. More

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Rob made the process of getting a vehicle so easy. Such a pleasant and nice guy! If you're looking for an easy transition don't think twice about going to Levittown Ford with Rob! 5 stars. Such a pleasant and nice guy! If you're looking for an easy transition don't think twice about going to Levittown Ford with Rob! 5 stars. More

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Rob was amazing! !! He was very efficient. He explained everything to me , making sure I understood everything . He even stayed 2 hours later to make sure everything w !! He was very efficient. He explained everything to me , making sure I understood everything . He even stayed 2 hours later to make sure everything was perfect with my Ford Explorer. Highly recommend Rob. I will be back. More

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Rob Fowler’s salesmanship is exceptional; his persistent follow-ups demonstrate a genuine commitment to customer satisfaction. His in-depth knowledge of the truck, coupled with the ability to explain every follow-ups demonstrate a genuine commitment to customer satisfaction. His in-depth knowledge of the truck, coupled with the ability to explain every feature, transformed the buying process into an informative and enjoyable experience. Remarkably, he kept the price within my range, and his transparent approach was a refreshing departure from the typical bait and switch tactics I've encountered before. Rob's integrity and professionalism truly set him apart in the competitive car sales industry. I highly recommend his services. More

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Amazing serving Rob Fowler was professional and extremely knowledgeable and made the whole process smooth and easy… knowledgeable and made the whole process smooth and easy… More

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Great team at Levittown Ford. Got my new Maverick in just a few hours. Leo was my sales rep. He was very helpful throughout the process. From test drive to deliver the car. Also, Got my new Maverick in just a few hours. Leo was my sales rep. He was very helpful throughout the process. From test drive to deliver the car. Also, Eric the finance manager found the best financing option for me. And the sales managers also helped me get my Fordpass rewards towards my deal. If you want a Ford or any used car go to Levittown ford. They are the best. More

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All employees at Levittown Ford were courteous and helpful. Dealt with Robert Fowler who was very helpful and knowledgeable of the mustang mach e ,answering questions i had and setting up phone and fo helpful. Dealt with Robert Fowler who was very helpful and knowledgeable of the mustang mach e ,answering questions i had and setting up phone and ford pass.Finance Department was quick and easy and done professionally.At the end Dan Krauciunas made sure that I was satisfied with all. I recommend Levittown Ford dealership to anyone interested in a new or used vehicle, More

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Terrible service, I have bought many cars here and I will never again. The service area broke my car more and cost me alot extra had to bring to another dealership after. DO NOT GET CAR SERVICED HERE.... never again. The service area broke my car more and cost me alot extra had to bring to another dealership after. DO NOT GET CAR SERVICED HERE.... More

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Such an amazing experience, I bought my used bmw here and everything went quick and smooth. everything went quick and smooth. More

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Our experience with Kevin, Dan and Treigh was absolutely seamless from start to finish. They were professional, knowledgeable, patient and thorough. I would absolutely recommend working with them and they seamless from start to finish. They were professional, knowledgeable, patient and thorough. I would absolutely recommend working with them and they have a very satisfied customer with an amazing new SUV. 5 Stars in my book!!!! More

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