Dan Jigalov | Page 31

Excellence throughout Carlo Gilli jr. was the consummate professional throughout our purchase process. He accommodated all our requests and found the vehicle that we ultim Carlo Gilli jr. was the consummate professional throughout our purchase process. He accommodated all our requests and found the vehicle that we ultimately purchased. It was truly an excellent and effortless experience. I strongly recommend Carlo and the dealership. More

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Great experience buying used car from Necko Civic! I recently purchased a used vehicle from Audi Hoffman Estates. I drove down from Milwaukee to test drive the vehicle. Lori was very easy to contact an I recently purchased a used vehicle from Audi Hoffman Estates. I drove down from Milwaukee to test drive the vehicle. Lori was very easy to contact and she seamlessly set up an appropriate appointment with Necko. We went on an fairly decent route for the test drive. However, I would have liked a route with at least one bumpy road and highway speeds (but I understand the insurance issues that put restrictions on dealerships). After falling in love with the Vehicle, we started negotiating prices. The vehicle was very competitively priced, but Necko and his used car manager were extremely respectful of our thoughts on a fair price. I got a fantastic deal on a perfectly clean car. After negotiation, Necko stated the paperwork right away. Dan in finance was absolutely fantastic. We ran into some credit issues with loans and things, but Dan and Necko did everything they could do to solve the issue. After all the paperwork and financial steps were completed, the car was detailed and ready to go. As a college student, I was in the market for a used vehicle. However, in a couple of years I would love to work with Audi Hoffman Estates to buy a beautiful new Audi. More

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Stellar sales and customer service I have been in the sales industry for 40 years. And I must say, I was highly impressed with our salesperson Necko Civic. He knows the product and his I have been in the sales industry for 40 years. And I must say, I was highly impressed with our salesperson Necko Civic. He knows the product and his sales/customer service responsiveness is exceptional. Necko should serve as a role model for any Audi sales professional. The General Manager made it a point to come over and thank us for the business. The Business Manager who arranged the financing was also highly professional and responsive. We had purchased another Audi product from the Audi in Highland Park. All I can say is, go with Audi in Hoffman Estates. They are worth the trip. I would definitely stay away from Audi in Highland Park....unless....you prefer to work with an unresponsive and unappreciative dealer. More

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Thorough, Patient, and Painless I thought I wanted an RS7 and wanted it all the more after meeting with Carlo at dealership. We did the prerequisite test drive and loved the car but I thought I wanted an RS7 and wanted it all the more after meeting with Carlo at dealership. We did the prerequisite test drive and loved the car but not color. Carlo went extra mile searching his online network for the RS7 that we wanted. At end of the day, we decided to order a 2017 as soon as Carlo suggested and it arrived earlier than originally promised. Could not be happier and found this dealership to not demonstrate the kind of arrogance often experienced at other high end, luxury auto sellers. More

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Excellent dealership It was extremely nice to visit the dealership again. They helped me solve my problem and I was able to lease and excellent Audi A3 e-tron. They really It was extremely nice to visit the dealership again. They helped me solve my problem and I was able to lease and excellent Audi A3 e-tron. They really know how to make you happy and have compassion. More

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Pleasure to work with! This was a very professional environment! My dealing with Carlo and Dan were not the typical pushy buying experience that many people dislike, but it This was a very professional environment! My dealing with Carlo and Dan were not the typical pushy buying experience that many people dislike, but it was efficient, which I appreciated. More

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Awesome Audi Dealership - Great All Around Experience I have bought three cars from Audi of Hoffman Estates and have had a great experience with each purchase. Purchased a vehicle last year which did not I have bought three cars from Audi of Hoffman Estates and have had a great experience with each purchase. Purchased a vehicle last year which did not work for me and went back in expecting to lose a lot on the trade. Mario - Salesman Extraordinaire and Dave - Used Car Manager helped me immensely in receiving a good trade value and getting me into a car which was more suitable for me. I could not be happier as a customer and recommend all to reach out to Mario if interested in a new Audi or Dave if interested in finding a used car. Dan processed me super quickly and I was out the door within a couple of hours with a great finance rate. Everything was described to me in a detailed manner and nothing was missed. Dan and Mario also helped me with getting a refund for a warranty which was purchased with my old vehicle. Talk about going the extra mile. Not to mention the service department would be a sin. The service department is top notch and the service consultants are superbly skilled in ways of Audi vehicles and also the most polite people I have ever had to deal with at a car dealership in over 25 years. I understand why they are #1 in Illinois and are highly touted as one of the best in the nation. Kudos Audi of Hoffman Estates team! You made one happy customer. More

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Thank you! This was our first experience with Audi and working with Carlo was a pleasure. As a result of Carlo's knowledge (and patience), we purchased our beaut This was our first experience with Audi and working with Carlo was a pleasure. As a result of Carlo's knowledge (and patience), we purchased our beautiful new car from Audi Hoffman Estates. No concerns here about heading back to the dealership for regularly scheduled maintenance. More

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Superb from start to finish thanks to CARLO GILLI! Carlo is a top notch one in a million salesman. Exceptionally personable, professional and knowledgeable. Carlo truly made this my best vehicle purc Carlo is a top notch one in a million salesman. Exceptionally personable, professional and knowledgeable. Carlo truly made this my best vehicle purchase experience ever and Dan Jigalov (Finance Manager) followed suit. I walked into Audi Hoffman Estates with a smile and "drove out" with an even bigger one. More

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Great buying experience This was the BEST car buying experience I've ever had. Necko Civic was a great guy who was down to earth and very knowledgeable about the vehicle I pu This was the BEST car buying experience I've ever had. Necko Civic was a great guy who was down to earth and very knowledgeable about the vehicle I purchased (S3). The process was very smooth from beginning to end. I never felt pressured into buying like many other dealerships. I also enjoyed my experience with the Ficance Manager Dan Jigalov. He made the process go by quickly. Necko's expertise was one-of-a-kind. From the tutorial of the technology in the car, from the knowledge of the brand. I will definitely be buying my next car from him in the future! More

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