Dan Jigalov | Page 26

Carlo is the best This is the 2nd car I have purchased from Carlo and as always it was a smooth transaction. Carlo is honest and up front with everything. This is the 2nd car I have purchased from Carlo and as always it was a smooth transaction. Carlo is honest and up front with everything. More

by RABORDO Verified Customer Verified Customer

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Excellent Customer Experience I recently purchased a 2019 RS5 from Audi Hoffman Estates, working with Mike Macedon. My wife purchased her 2018 TTRS from Audi Hoffman Estates and ha I recently purchased a 2019 RS5 from Audi Hoffman Estates, working with Mike Macedon. My wife purchased her 2018 TTRS from Audi Hoffman Estates and had also worked with Mike Macedon. We are new to the concept of having to order a car - but when you want a specific car, ordering one is the easiest way (even if you have to wait several months for it to arrive). Our previous experience with Mike was beyond excellent. He is knowledgeable, respectful, professional, and very attentive. He explained every part of the process and went through all of the options and specs. He had previously gone through all of this with my wife's TTRS purchase last year and was patient and thorough enough to go through it with me this year. We have 100% trust in Mike and Audi Hoffman Estates. It is nice to work with a family run business that promotes camaraderie. The delivery day was extremely smooth. Mike kept in touch with us while the RS5 was being built, shipped, and finally when it was delivered. We set up an appointment at a time he recommended and when we arrived, all the paperwork was done. We were in possession of the car in minutes! We have never been disappointed with any aspect of our purchases. Working with Mike has kept us coming back and we hope to continue to work with Mike for all of our future purchases. We have worked with Rick Kelstrom in Service ever since Mike introduced us, and we trust Rick 100% with the care and maintenance of our vehicles. We couldn't be happier! More

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Best service ever! The two guys helping me out were awesome and answered all my questions. I will be referring people to this dealer because of the customer service I re The two guys helping me out were awesome and answered all my questions. I will be referring people to this dealer because of the customer service I received. More

by JOHNNYP415 Verified Customer Verified Customer

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Not painful The Team at Hoffman Audi do a great job listening and taking the time to explain each model that suits your needs and personality. Very easy to work The Team at Hoffman Audi do a great job listening and taking the time to explain each model that suits your needs and personality. Very easy to work with, after 5 Audi's I'mm still coming back! More

by scp Verified Customer Verified Customer

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Audi HE Always willing to accommodate. This place is buttoned up from top to bottom. Everyone should pay this dealership a visit. Both sales and service. Enjo Always willing to accommodate. This place is buttoned up from top to bottom. Everyone should pay this dealership a visit. Both sales and service. Enjoy! More

by THATSCLEVER78 Verified Customer Verified Customer

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Quick & Easy Mike Macedon was easy to work with. Explained everything thoroughly. Made the process very smooth. We bought a used car as well as a brand new vehi Mike Macedon was easy to work with. Explained everything thoroughly. Made the process very smooth. We bought a used car as well as a brand new vehicle in 2017 and will continue to return. More

by DFK4359 Verified Customer Verified Customer

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Purchasing New Audi Carlo assisted me in the process back at the end of December when I was looking to "pre-order" my Audi A6. Took delivery last week. A nice brief ove Carlo assisted me in the process back at the end of December when I was looking to "pre-order" my Audi A6. Took delivery last week. A nice brief overview as there is much to learn about the vehicle and he was respectful of my time constraints. He kept me apprised of it's status throughout the last 3 months which was much appreciated. I have purchased many vehicles for our company that had no financing through the dealership. I was pleasantly surprised how fast Dan had me in and out in signing the documents for the vehicle. Languishing at dealerships has always been a pet peeve of mine. They definitely had their act together! More

by Sean R. Verified Customer Verified Customer

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Fantastic customer service Thank you to Carlos, Dan and Eddie for providing us the best customer service with the purchase of our first Audi. Our sales team helped us through a Thank you to Carlos, Dan and Eddie for providing us the best customer service with the purchase of our first Audi. Our sales team helped us through a unique situation. Carlos was so knowledgeable about the vehicle we purchase, and even came in on his day off to continue helping us with our situation, I am not a fan of car buying and I appreciated they were not pushy when talking through options and car choices. This was truly an enjoyable experience and would recommend Carlos for your next car purchase. More

by Lance 2019 Verified Customer Verified Customer

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Great experience I am very happy with my experience at your dealership. Purchase process was smooth, moved a lot quicker than I expected and I was satisfied with the c I am very happy with my experience at your dealership. Purchase process was smooth, moved a lot quicker than I expected and I was satisfied with the customer service. Price could have been lower but I purchased a rare car so was willing to pay a little bit more. More

by bman999 Verified Customer Verified Customer

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Efficient & Friendly Service always ! Dropped off my TTS for its Spring service check ! Tire rotation too ! Car was returned serviced & spotless clean ! Much appreciation to Service reps T Dropped off my TTS for its Spring service check ! Tire rotation too ! Car was returned serviced & spotless clean ! Much appreciation to Service reps Ted & Michael C ! More

by JOHNHANIOTES Verified Customer Verified Customer

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