Dan Hoeflinger
Dan Hoeflinger at Lou Fusz Ford

Dan Hoeflinger | Page 2

Sales Consultant

Lou Fusz Ford

2 Caprice Drive
Chesterfield, MO 63005

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rated
66 Reviews
not yet
rated

66 Reviews

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66 Reviews of Dan Hoeflinger

December 30, 2022

Dealership Rating
Employee Rating

Timely service, friendly staff, comfy waiting area. I like the service I got, but I didn’t get my washer fluid refilled. Not that big of a deal, but when I pay for “the works” I wish I got all that was More

by lions.visit-0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2023

Lou Fusz Ford responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

December 17, 2022

Dealership Rating
Employee Rating

The worst deal I have been force into at the end a long day. Needless to say I am very upset. They say wont take the deal back. More

by dacox8105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bryan Anderson, Abigail Fox

Dec 19, 2022

Lou Fusz Ford responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team here at Lou Fusz Ford. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

October 28, 2022

Dealership Rating
Employee Rating

Dan and Gary give me great service are always available when I need help with my fleet More

by GROTTLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Anderson, Paul Huch

Oct 31, 2022

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

October 01, 2022

Dealership Rating
Employee Rating

Made appointment and it still wasn’t looked at for over a week after. This is a service vehicle mine you and if it isn’t running it’s costing money not making money. They don’t care. Then they couldn’t dupli More

by pmdoorservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lauren Sutter

Oct 03, 2022

Lou Fusz Ford responded

Thank you for bringing this issue to our attention. We will be passing your message along to management. We always strive to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 12, 2022

Dealership Rating
Employee Rating

They even beat their estimated time and got everything done right the first time. Love it. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 01, 2022

Dealership Rating
Employee Rating

Best Ford service center in the area. They continue to please me and take good care of my van. I will not take it anywhere else. Worth the wait for an appointment. More

by AVA Van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ream

Jul 06, 2022

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 21, 2022

Dealership Rating
Employee Rating

Rick is the best service advisor,keeps you informed. Had my vehicle in and done while I waited. More

by markw6235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Paule, Scott Fritts, Jamie Stocks , Paul Huch, Jeff Ream, John Stahl

Jun 22, 2022

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 09, 2022

Dealership Rating
Employee Rating

Great service and friendly people. Nice waiting room. 1 5 c h a r a c t e r s. More

by RICHIEMOTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick

Jun 10, 2022

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

April 15, 2022

Dealership Rating
Employee Rating

Made an appointment to have my truck serviced for two recalls and told it would take two days to get the parts and two days for the work. They got the parts as planned but after twelve days they still ha More

by BRIAN@GREENPARKCHURCH.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Bryan Anderson

Apr 18, 2022

Lou Fusz Ford responded

We are sorry to hear this. Thank you for taking the time to bring this to our attention. We will be passing you message along to management.

December 14, 2021

Dealership Rating
Employee Rating

Great job by the entire team! I will recommend to everyone that I know who has a ford vehicle. More

by kevinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Lou Fusz Ford responded

We appreciate you as our customer! Thank you for sharing your experience with us, and we look forward to seeing you in the future!

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