Dan Hilliard
Dan Hilliard at Chevy Exchange
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Dan Hilliard

Service Advisor

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Dan Hilliard

August 24, 2024

Dealership Rating
Employee Rating

Viviana and the entire staff so helpful and customer oriented they go above and beyond and make sure the experience is smooth and you’re completely satisfied with your new vehicle. I have purchased car More

by Ben.hutchen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Chevy Exchange responded

Thank you for your wonderful review! I'm thrilled to hear that Viviana and our entire team provided you with such a positive experience. At The Chevrolet Exchange, I strive to ensure that every customer feels valued and satisfied with their new vehicle. I appreciate your loyalty over the years and look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 30, 2024

Dealership Rating
Employee Rating

Danny Trujillo patient, courteous, available at our convenience. Never pushed, just always there. Pleasant at every turn in the decision process. The entire staff was great to work with. When ready for More

by jerryinman49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2024

Chevy Exchange responded

Thank you for taking the time to share your positive experience with us at The Chevrolet Exchange. I am thrilled to hear about your patient, courteous, and pleasant interactions with our staff. It's fantastic to know that you found the entire team great to work with. I look forward to welcoming you back when you're ready for your next vehicle. Safe travels until then! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 28, 2024

Dealership Rating
Employee Rating

Danny Trujillo Is transparent and works with you to get the best deal. He is personable and great to work with. Baja in finance did a great job getting the contract written. And lance got us a great deal o More

by jtmorrissey2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2024

Chevy Exchange responded

Thank you for choosing The Chevrolet Exchange and for sharing your positive experience, Danny, Baja, and Lance are valuable members of our team. We are thrilled to hear that they were transparent, personable, and provided you with a great deal on your new truck. We look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 22, 2024

Dealership Rating
Employee Rating

I had a fabulous experience at the Chevrolet Exchange in Lake Bluff, Illinois this week. I purchased a 2020 Chevy Traverse and traded in my 2016 Chevy Trax. I have high praise for the team that helped me co More

by bmorrill4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Chevy Exchange responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a vehicle is an important decision and I am honored that you chose The Chevrolet Exchange. Please feel free to contact me if you have any questions on your new purchase. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 13, 2023

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Employee Rating

Jeff was great! He took care of everything. The service department was accommodating with the rental car and had my car fixed in no time! Highly recommend the Chevy More

by Magicalhands08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Albert, Elmer Hortelano , Rick Eggan, Jeff Albert

Jan 17, 2023

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 07, 2023

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Employee Rating

Moody is very professional, transparent, and friendly. The Exchange worked with us on pricing. I’ve purchased three Equinoxes at the Exchange and won’t go anywhere else. I would also work with Moody for m More

by Margaret
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Legler , Moody Shehadeh

Jan 10, 2023

Chevy Exchange responded

Margaret, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 19, 2022

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Employee Rating

This is my 4th least for a Silverado and by now I know how it works and all went as smooth as expected. More

by thomasjansen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2022

thomasjansen responded

The Chevy Exchange in Lake Bluff is always my Choice.

November 18, 2022

Dealership Rating
Employee Rating

Chevy Exchange is the only car dealership I have ever felt welcome, comfortable, and genuinely cared about!! Jeff Albert is the most downtown earth salesman I’ve ever met! He’s knowledgeable, works hard More

by Hope Limbos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Albert, Elmer Hortelano , Rick Eggan

Nov 18, 2022

Chevy Exchange responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Dec 08, 2022

Hope Limbos responded

Please feel free to share the above review I already wrote - thanks

October 20, 2022

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Employee Rating

My experience with the Dealer's service folks (Dan & Rick) has always been excellent. With buying a new car (2022 Malibu Turbo), now my experience with Sales (Danny) is also excellent. Both the Service More

by joseph_geraci
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rob Johns, Danny Trujillo, Elmer Hortelano , Rick Eggan

Oct 21, 2022

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 05, 2022

Dealership Rating
Employee Rating

Zulie is an awesome saleswoman! Very thorough with explanations and knowledgable about services. She also has a great personality! More

by Denice30
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Legler, Cass Harb , Zuleyca Antunez, Dave, my mechanic., gets 5 stars as well!

Sep 08, 2022

Chevy Exchange responded

Denice30, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Zulie's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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