Dan Gulyan

If I could give them no stars, I would. Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has no last name). Today, in a barrage of anger spoken loud enough for every employee and visitor to hear, he shamed me for attempting to use an "extended warranty" that was pressure-sold to me by ""Lily," who no longer works there (gee, I wonder why). It turns out that the entire thing is bogus, so plainly so that when I called the warranty company to discuss it, they claimed "we don't offer that," even though I had a contract in hand with their phone number on it stating that they do. Apparently upper management was not interested in resolving this issue, but I did get a response from Jim Hillery, president of Vision Automotive Group -- in fact, after sending him an email I received FOUR phone calls! However, they were all from salespeople at different Vision stores, each of whom tried to sell me a car. THIS is how Jim Hillery problem-solves? Let me explain something to him, his salespeople, and Big Dan: If I dropped a penny on the showroom floor, I would immediately retrieve it and put it in my pocket, because even one penny is too much for me to waste at Vision Hyundai. I've already contacted HyundaiUSA; maybe they will be successful in straightening this out whereas I was not. Caveat emptor, a lesson I learned too late. More

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Easy to deal with. Relaxing waiting area. Good to see Mark. Also the new models are sharp. Relaxing waiting area. Good to see Mark. Also the new models are sharp. More

by jburn10195 Verified Customer Verified Customer

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friendly. Clean knowledgeablel amenable. Thorough. Polite. Not pushy. Respectful. Conversant. Very knowledgeable in showing customer how to use the car. Clean knowledgeablel amenable. Thorough. Polite. Not pushy. Respectful. Conversant. Very knowledgeable in showing customer how to use the car. More

by WEBSTERGIRL3 Verified Customer Verified Customer

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Friendly, knowledgeable and very efficient. My second vehicle at this dealership. Great selection of vehicles. My second vehicle at this dealership. Great selection of vehicles. More

by bputano Verified Customer Verified Customer

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They care about their customers. We had leased two other cars at this dealership in the past. We were treated well and fairly and they were aware of our past dealings with them and m We had leased two other cars at this dealership in the past. We were treated well and fairly and they were aware of our past dealings with them and mentioned that to us. More

by nevabenson Verified Customer Verified Customer

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They helped me so much. I appreciate them taking the time to sort things out!! I appreciate them taking the time to sort things out!! More

by domain-admin.bonn Verified Customer Verified Customer

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The sales staff were inviting, friendly and informative. They were able to answer my questions to my satisfaction. They were able to answer my questions to my satisfaction. More

by smartfinegan Verified Customer Verified Customer

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I had a great experience buying my new vehicle. The people were friendly and helpful. They made everything easy. The people were friendly and helpful. They made everything easy. More

by mchapma1 Verified Customer Verified Customer

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Excellent customer service that puts the needs and desires of customers first with complete respect. desires of customers first with complete respect. More

by danroberts_13064 Verified Customer Verified Customer

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Great dealership with a knowledgeable staff and a great variety of inventory of vehicles to choose from. variety of inventory of vehicles to choose from. More

by seanhill72 Verified Customer Verified Customer

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