Dan Eager

Car was serviced as requested and the rep David was competent and hospitable I will continue to have this dealership maintained my wife’s X5 competent and hospitable I will continue to have this dealership maintained my wife’s X5 More

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Everyone super friendly starting with Steve as client advisor. No negotiating back and forth. A very fair and balanced approach. Easiest I’ve seen in decades advisor. No negotiating back and forth. A very fair and balanced approach. Easiest I’ve seen in decades More

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Needed a new battery, didn’t have an appointment . They replaced it right away. Wonderful service They replaced it right away. Wonderful service More

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Confusion! Service was delayed for 2 months - story was the parts were in Germany ! Made in South Carolina!!!!! Service was delayed for 2 months - story was the parts were in Germany ! Made in South Carolina!!!!! More

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Dealership was professional and provided shuttle service to and from to pick up car. I thought the diagnostic charge was excessive, and estimate for repair of sunroof was outrageous! to and from to pick up car. I thought the diagnostic charge was excessive, and estimate for repair of sunroof was outrageous! More

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I was traveling through Connecticut when we got a service warning that needed immediate attention. We were able to limp into BMW of Darien and Dan was a huge help in quickly determining the cause and our opt warning that needed immediate attention. We were able to limp into BMW of Darien and Dan was a huge help in quickly determining the cause and our options to fix. Really appreciate them accommodating us and helping out in a tough situation. More

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For a 10 minute recall, they had the car for an entire day. No respect for people‘s time. day. No respect for people‘s time. More

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Service is thorough, no surprises and always on time. I have had the same advisor for a number of years so have a relationship I have had the same advisor for a number of years so have a relationship More

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Wonderful service everyone was professional. Dan was extremely polite and knowledgeable. Both drivers that transported me back and forth from home to BMW were extremely pleasant.. overall great Dan was extremely polite and knowledgeable. Both drivers that transported me back and forth from home to BMW were extremely pleasant.. overall great experience More

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Helpful in solving the problem including using of loaner for extended period. The Advisor was patient in explaining the issues. One disappointment was the coverage of the extended warranty recommended by th for extended period. The Advisor was patient in explaining the issues. One disappointment was the coverage of the extended warranty recommended by the dealer. More

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