Dan Duncan
Dan Duncan at Phil Fitts Ford & Lincoln
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Dan Duncan

Sales

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Dan Duncan

November 06, 2024

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Employee Rating

I had Dan as a salesperson. I never met Brian. Dan was absolutely phenomenal. He was not overbearing and answered questions I had. I was deciding between two vehicles and he nev More

by stompkins123
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Nov 10, 2024

Phil Fitts Ford & Lincoln responded

Congratulations on your new purchase! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Thank you from the Phil Fitts Family

August 05, 2024

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You'd be hard-pressed to find better service (for yourself or your vehicle) than at Phil Fitts. They all around do everything to make sure your experience is one you feel good enough coming away fro More

by bronco-buster
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken and Jim in the service dept

Aug 05, 2024

Phil Fitts Ford & Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan, Ken, and Jim met your service expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

June 03, 2024

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My wife and I were very pleased with our experience at your dealership. Our sales guy, general manager, finance person, were all excellent! More

by falcon4155
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hietsch, Tony Oliva

Jun 03, 2024

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phil Fitts Ford & Lincoln are glad to have you as a customer. Thank you from the Phil Fitts Family

May 27, 2024

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Kenny Carter got me right in on time. Fast service. Fantastic staff. Drooled on the new cars and trucks. Great techs in service. More

by Jrude4732
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Carter

May 29, 2024

Phil Fitts Ford & Lincoln responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 25, 2024

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Dan was very much a pleasure to work with. Knowledgable about the cars and the process and concise to move you through the process at whatever pace you choose. Kenny, as always, is a rock More

by David
Recommend Dealer
Yes

Other Employees Tagged: Kenny Carter

May 29, 2024

Phil Fitts Ford & Lincoln responded

Hi David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2024

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Purchased my Maverick off of Dan Duncan. Absolutely fantastic experience. He goes above and beyond to ensure that you are taken care of. I live in Ohio, so Phil Fitts Ford isn’t t exactly cl More

by Biggieou
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Recommend Dealer
Yes

Other Employees Tagged: Noelle

May 10, 2024

Phil Fitts Ford & Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Dan or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

April 19, 2024

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Dan was a wonderful salesman in helping us purchase our 2022 Ford truck. Found out, when I was telling my friend about buying a truck, Dan was her salesman also. She had wonderful things to say about him More

by JOHNTHOM12
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Recommend Dealer
Yes

Other Employees Tagged: Eric Altman

Apr 21, 2024

Phil Fitts Ford & Lincoln responded

It's great to hear that Dan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

April 18, 2024

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I highly recommend Phil Fitts Ford & Lincoln from the bodyshop manager, workshop and the people in the office. Everyone is very friendly, thoughtful and helpful. They did an excellent job. HIghly compet More

by Rosi
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Recommend Dealer
Yes
Apr 18, 2024

Phil Fitts Ford & Lincoln responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

February 20, 2024

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This is my second truck from Phil Fitts Ford. This one is brand new. Dan D the salesman was fantastic to deal with. I’ll be buying all my vehicles from Phil Fitts Ford. Great owner all the way do More

by Jrude4732
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 20, 2024

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dan delivered such a great experience! Thank you from the Phil Fitts Family

January 03, 2024

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Dan went over and above to work with us. I will definitely go back to Phil Fitts to meet our needs. Specifically, Dan. More

by mphanssen
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Recommend Dealer
Yes

Other Employees Tagged: Brian Grantham

Jan 03, 2024

Phil Fitts Ford & Lincoln responded

Thank you so much for your wonderful review! We are thrilled that Dan had the opportunity to provide you with great service. We thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

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