Dan Chastain

I have no idea about the rest of the dealership, as this was the first interaction I have had here or with any Infinity in over 10 years as a result of a total loss of trust with a prior (different) Infinit was the first interaction I have had here or with any Infinity in over 10 years as a result of a total loss of trust with a prior (different) Infiniti dealership (sales and service). The most important relationship with any dealership for most of us is the trust we have (or don't have) with the Service Manager. For certain, this is true for me. Dan Chastain, Service Manager at Roseville Infiniti was exceptional. He addressed my issues, treated me with respect and what recognized that I actually know something about cars myself. Dan made sure my needs were met without any upselling or manipulation -- just the relevant facts -- presented clearly and concisely! The work was done quicky and I was kept informed prior to, during and after the service work was done. I felt I was treated with honesty and respect and by a very knowledgeable service manager and service team. Thank you, Dan! My 1997 Q45 keeps on going strong after 28 years and over 250K miles, but you and the service team at Roseville Infiniti put Infiniti back on my consideration list for my next car when that day comes! Thank you! More

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My experience at Roseville Infiniti has always been amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been go amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been going here for years and Highly recommend their service department. 5 Star - please commend these employees!!!! More

by Privateron Verified Customer Verified Customer

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Marco, Dan, Alyssa, and the rest of the Infiniti Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! More

by Christopher G. Verified Customer Verified Customer

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Dan Chastain is great. Work was performed perfectly and he kept us informed the whole time. Work was performed perfectly and he kept us informed the whole time. More

by KKGILLY17 Verified Customer Verified Customer

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Thorough inspection of my 2005 Infiniti G35 and help with bad fob. Dan was very helpful, congenial and professional. Even though I live quite far from the Infiniti Garage at Roseville Mall, I am grateful to bad fob. Dan was very helpful, congenial and professional. Even though I live quite far from the Infiniti Garage at Roseville Mall, I am grateful to have their expert service. More

by MARJUAZEE Verified Customer Verified Customer

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Dan was very informative And friendly. Very knowledgeable. Everything was done on time. Price was great. Thank you. Very knowledgeable. Everything was done on time. Price was great. Thank you. More

by MIKEHEUSER Verified Customer Verified Customer

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Dan has always made my service experience great. He explains issues with detail and gives honest advice on what to expect. He is the main reason I continue coming back to the dealership for service. He explains issues with detail and gives honest advice on what to expect. He is the main reason I continue coming back to the dealership for service. More

by ASHAKUMAR1201 Verified Customer Verified Customer

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The check in and check ours process was smooth, no surprises. They kept me informed all the way through. surprises. They kept me informed all the way through. More

by tntdadd Verified Customer Verified Customer

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Came from Elk Grove to service my vehicle here for the first time and working with Fab was great. I will definitely be coming back even with the long drive. first time and working with Fab was great. I will definitely be coming back even with the long drive. More

by Robbie123 Verified Customer Verified Customer

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Dan is the man, he took great care of my vehicle through my warranty. He was very thorough and communicative with me every step of the way. my warranty. He was very thorough and communicative with me every step of the way. More

by E_BALOGH Verified Customer Verified Customer

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