Dan Chastain
Dan Chastain at INFINITI Roseville
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Dan Chastain

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Dan Chastain

January 01, 2025

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Employee Rating

Dan Chastain is my service provider and so far he has done a remarkable job to ensure all My vehicle’s needs are met. He is patient, thorough, professional and kind. Thanks Dan for always accommodating More

by shareenkhan74
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2025

INFINITI Roseville responded

Thank you for sharing such a kind review! We're so pleased to hear that Dan Chastain has consistently provided you with outstanding service. His patience, thoroughness, professionalism, and kindness truly make a difference, and we’re thrilled to know he’s been able to meet all your vehicle’s needs. We’ll be sure to pass along your appreciation to Dan. Wishing you a wonderful New Year as well, and we look forward to continuing to assist you in the future!

December 26, 2024

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Since Elk Grove Infiniti closed, I had to come to this location for warranty repairs. They greeted me when I arrived and was helped within 30 minutes. Let the service advisor know about my problems and we More

by PAK.VANG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez

Dec 27, 2024

INFINITI Roseville responded

Thank you for your loyal INFINITI business. We are so happy to hear the service team took great care of you. We look forward to being here for all your servicing needs.

December 23, 2024

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Very courteous, trustworthy and effecient service by Dan Chastain always makes it a great visit.. More

by VONHOFD
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

INFINITI Roseville responded

Thank you for taking the time to share your 5-star review with us! We are happy that Dan has been able to make your visits with us great ones. Wishing you many more happy miles to come!

December 21, 2024

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Always receive excellent service at Roseville Infinite - Dan is my regular consultant and has been providing honest care for my QX80 for the last 5 years. I never feel pressured or oversold for things I don More

by Liz O
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

INFINITI Roseville responded

Liz, Thank you for your kind words! We are so happy that Dan was able to help you with the care of your QX80. We just love working hard for our clients to give them the best service. Wishing you many more happy miles to come!

December 14, 2024

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Always excellent service . Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA More

by KERRY1919
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2024

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad to know your service visit was a great one! We look forward to continuing to serve you and your vehicle!

December 07, 2024

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Dan was awesome! !! He kept me informed every step of the way of what my car needed and the cost. What could wait and what was necessary. I appreciated that he let me More

by HEIDI
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Recommend Dealer
Yes
Dec 09, 2024

INFINITI Roseville responded

Heidi, Thank you so much for the kind words! We are so glad Dan was amazing help and that he took such great care of you and your vehicle during your visit. We look forward to continuing to serve you!

December 07, 2024

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My ratings of the service center is five star I appreciate the professionalism, the kindness that was shown to me my vehicle was well taken care of thank you. More

by ARBEYA
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Recommend Dealer
Yes
Dec 09, 2024

INFINITI Roseville responded

Thank you so much for the amazing review! Professionalism, kindness, and quality care for your vehicle are our top priorities, and we’re so glad we met your expectations. We appreciate your trust and look forward to serving you again in the future!

November 17, 2024

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Good service, it was done before time given and also advised on some few things More

by RDEEP3522
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Recommend Dealer
Yes
Nov 18, 2024

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad you had a seamless and efficient visit with us. We look forward to the next time we can assist you!

November 16, 2024

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Everyone nice, oil info on car was not changed had to call, valet service was on time but I had to call twice….but valet service is a wonderful thing to have…seems like with the construction going on the More

by ROLANDONTHERIVER
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Recommend Dealer
Yes
Nov 18, 2024

INFINITI Roseville responded

Thank you for your feedback! We're glad to hear you had a positive experience with our team, and we appreciate your understanding regarding the valet service and the busy service department due to ongoing construction. We apologize for the inconvenience of having to follow up on your oil change and valet service, and we will work to improve communication to ensure things run even more smoothly in the future. We're happy you enjoy the valet service, and we appreciate your patience. We look forward to serving you again soon and providing a seamless experience next time!

November 13, 2024

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Employee Rating

Always very helpful and thorough. They are excellent and get things done as expected. Also, they communicate with updates and pics to help with anything that comes up too. More

by CORDIER53
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez, Alyssa Ussery

Nov 14, 2024

INFINITI Roseville responded

Thank you so much for your kind words! Keeping you informed and updated is important to us, and we're glad that the photos and communication made the process easier for you. If there's ever anything more we can do, please don't hesitate to reach out. We appreciate your trust and look forward to helping you again in the future!

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