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Dan Chastain
95 Reviews
95 Reviews
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95 Reviews of Dan Chastain
Verified Customer
September 23, 2025
Dan really helped me out and showed great customer service! He made taking my car in short and easy. Dan communicated with me the entire time my car was in the shop with updates. Great work! service! He made taking my car in short and easy. Dan communicated with me the entire time my car was in the shop with updates. Great work! More
by AUSTINBLATNICK
September 22, 2025
The team was very helpful, friendly, informative and prompt. I was an hour late to my appointment yet they were very understanding and accommodating. Great experience. prompt. I was an hour late to my appointment yet they were very understanding and accommodating. Great experience. More
by cjramsey53
September 14, 2025
I always know that Infiniti will give me very good service. Very nice environment and love the service agents. service. Very nice environment and love the service agents. More
by W.BRIDGERS
Other Employees Tagged: Jairo Gutierrez , Miguel
September 02, 2025
This is the best dealership I’ve ever been to, everyone was courteous and my car was taken care of and ready when promised. The Service Writer Jairo was a Superstar! was courteous and my car was taken care of and ready when promised. The Service Writer Jairo was a Superstar! More
by bernie_silveria
Other Employees Tagged: Jairo Gutierrez, Mike Ridge, Danny Haines, Michael Jeffries, Alyssa Ussery, Jonathan Vargas
August 25, 2025
Infiniti Roseville has the best customer service! My service representative Dan always ensures I know everything that’s going on with my car in a timely manner! Thank you Dan!! My service representative Dan always ensures I know everything that’s going on with my car in a timely manner! Thank you Dan!! More
by daphne.kelley
August 25, 2025
I visit this service center often for both scheduled maintenance and unscheduled service. Every time I am there they are friendly, helpful and accommodating. maintenance and unscheduled service. Every time I am there they are friendly, helpful and accommodating. More
by Taplumb
Other Employees Tagged: Jairo Gutierrez
August 16, 2025
Service technician Jack finally diagnosed the problem that eluded several other dealerships, was kind enough to show me how to dismantle part of the dash to access the discontinued part I needed if I fou that eluded several other dealerships, was kind enough to show me how to dismantle part of the dash to access the discontinued part I needed if I found it at Pick-n-Pull and then went out of his way to keep checking and then find me a used OEM one at a reputable used parts store. My service writer Miguel was unfailingly helpful and an absolute pleasure to work with, and the service manager Mike spent a great deal of time on the phone with me before I made the appointment. The other service writers, Dan and Jairo, were great to chat with while I was waiting and Bernie, the cashier, was also engaging. I was a very loyal service customer at INFINITI of Elk Grove before they closed and have been less than satisfied with my alternatives since. I will be bringing my 2 INFINITIs here in the future—totally worth the 3+ hour round trip to have the work done correctly and with such attention to customer care. Of course, not that surprising. It has been my experience that this is how owner John Driebe has always run his dealerships. More
by mommydoc
Other Employees Tagged: John Driebe, Jairo Gutierrez, Michael Jeffries , Miguel Prado (service writer) 5+, Jack (technician) 5+, Bernie (cashier) 5
August 09, 2025
We were very happy with the professional level of service when we purchased our new vehicle. We would definitely recommend them to all our friends. when we purchased our new vehicle. We would definitely recommend them to all our friends. More
by CHRISBARBRIE
Other Employees Tagged: Jeff Vaio, Shah Atebar, David Spiller
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