Dan Chastain

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad you had a seamless and efficient visit with us. We look forward to the next time we can assist you!

INFINITI Roseville responded

Thank you for your feedback! We're glad to hear you had a positive experience with our team, and we appreciate your understanding regarding the valet service and the busy service department due to ongoing construction. We apologize for the inconvenience of having to follow up on your oil change and valet service, and we will work to improve communication to ensure things run even more smoothly in the future. We're happy you enjoy the valet service, and we appreciate your patience. We look forward to serving you again soon and providing a seamless experience next time!

INFINITI Roseville responded

Thank you so much for your kind words! Keeping you informed and updated is important to us, and we're glad that the photos and communication made the process easier for you. If there's ever anything more we can do, please don't hesitate to reach out. We appreciate your trust and look forward to helping you again in the future!

INFINITI Roseville responded

Thank you so much for sharing your experience with us! We're thrilled to hear that we were able to make your visit as smooth and efficient as possible. Dan is indeed a valuable member of our team, and we're glad to know that he was able to assist you with such care and empathy during a stressful time. Your kind words mean a lot to us, and we hope everything is going well with your husband. If you need anything else in the future, please don't hesitate to reach out. Wishing you and your family all the best! 😊

INFINITI Roseville responded

Thank you so much for taking the time to share your amazing experience with Micah! We appreciate the kind words and look forward to assisting you again in the future!

INFINITI Roseville responded

Thank you for sharing your 5-star experience! We are more than happy to be able to assist you with your vehicle. We look forward to continuing to serve you!

INFINITI Roseville responded

Thank you so much for your loyalty and for choosing us for your 4th INFINITI! We're thrilled to hear that our team continues to provide you with the fast, friendly, and exceptional service you deserve. Going above and beyond for our customers is our priority, and it’s wonderful to know it makes a difference. Enjoy your INFINITI, and we look forward to serving you for many more miles to come!

INFINITI Roseville responded

Thank you for the fantastic feedback! We’re delighted to hear that booking your appointment online was seamless and that both Dan in service and Steven in sales provided you with such outstanding care. Delivering 360-degree, trusted service is what we strive for, and we're thrilled to have earned your trust. We're here for you every step of the way and look forward to serving you again soon!

INFINITI Roseville responded

Lourain, Thank you for your kind words and for sharing your longstanding experience with Dan! We're thrilled to hear he’s provided you with such excellent service over the years. Dan is truly dedicated to ensuring our customers are well taken care of, and your A+ rating means a lot to us. We look forward to many more years of exceptional service together!

INFINITI Roseville responded

Thank you for sharing your experience! We're happy to hear that navigating the dealership was a breeze and that Esther made your visit even better from the moment you arrived. We’ll be sure to pass along your kind words to her. We appreciate your support and look forward to seeing you again!