Dan Chastain
Dan Chastain at INFINITI Roseville
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Dan Chastain

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
61 Reviews
4.9

61 Reviews

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61 Reviews of Dan Chastain

April 01, 2025

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Employee Rating

The check in and check ours process was smooth, no surprises. They kept me informed all the way through. More

by tntdadd
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We're so glad your experience has been a seamless one. We look forward to the next time we can assist you!

March 31, 2025

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Came from Elk Grove to service my vehicle here for the first time and working with Fab was great. I will definitely be coming back even with the long drive. More

by Robbie123
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

INFINITI Roseville responded

Robbie, Thank you so much for making the drive from Elk Grove to visit us! We’re thrilled to hear that working with Fab made your first experience a positive one. We truly appreciate your trust in us, and we’re excited to know you’ll be returning despite the long drive. We’ll always be here to provide you with great service whenever you need it!

March 26, 2025

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Dan is the man, he took great care of my vehicle through my warranty. He was very thorough and communicative with me every step of the way. More

by E_BALOGH
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Recommend Dealer
Yes
Mar 27, 2025

INFINITI Roseville responded

Thank you so much for your kind words! We're thrilled to hear that Dan provided such great care and communication throughout your warranty process. We truly appreciate your feedback and are glad to know your experience was a positive one. We look forward to the next time!

March 24, 2025

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Marco, Dan and the rest of the team are amazing. They are always fast, thorough, and professional. I highly recommend Infiniti Roseville! More

by Christopher G.
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Recommend Dealer
Yes
Mar 25, 2025

INFINITI Roseville responded

Christopher, Thank you so much for your kind words! We’re thrilled to hear that Marco, Dan, and the rest of the team were able to provide you with fast, thorough, and professional service. We truly appreciate your recommendation and are so glad you had a positive experience with us. We look forward to a long-lasting relationship!

March 24, 2025

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Great service in a timely manner. Provided detailed feedback about the service, including the multi points inspection. More

by MIHAIL_RUZHENOV
Recommend Dealer
Yes
Mar 25, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We're glad to hear that you received great service in a timely manner. We strive to keep you informed every step of the way, and we truly appreciate your positive feedback. Until next time!

March 24, 2025

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Great service and friendly staff, they always greet you with a smile, thank you Jairo Gutierrez! More

by RALENA.ROBERTS
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Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez

Mar 25, 2025

INFINITI Roseville responded

Ralena, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team, and that Jairo was able to make your visit even better. We truly appreciate your feedback and are glad you felt welcomed and well taken care of. We look forward to the next time!

March 23, 2025

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They are very responsive to their customers. Good at communicating with me on my vehicle. More

by K_BARNIE
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We're so glad to hear that you’ve found our team responsive and communicative. Keeping you informed every step of the way is important to us, and we're happy to know that we've met your expectations. We look forward to the next time!

March 15, 2025

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Dan Chastain is great to work with and makes it easy to schedule service in a timely manner. More

by DNLTHOMAS
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Recommend Dealer
Yes
Mar 17, 2025

INFINITI Roseville responded

Thank you for the wonderful feedback! We're so glad to hear that Dan made scheduling your service easy and efficient. We truly appreciate your kind words and are happy that you had such a positive experience. We look forward to the next time!

March 08, 2025

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Micah has been pleasant, kind and helpful each time I’ve been in. I always get the feeling he is really trying to help and not just upsell services. More

by LYNDAREINER
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Recommend Dealer
Yes

Other Employees Tagged: Micah Caplan

Mar 10, 2025

INFINITI Roseville responded

Lynda, Thank you for sharing your experience! We're so glad to hear that Micah has consistently provided you with pleasant, kind, and helpful service. It's great to know that you feel he genuinely has your best interests in mind rather than just trying to upsell services. We truly value customers like you, and we'll be sure to pass along your kind words to Micah. We look forward to continuing to serve you!

March 05, 2025

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Customer service Was great. Dan was really informative. My car was done in a timely manner. More

by MIKEHEUSER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 06, 2025

INFINITI Roseville responded

Mike, Thank you for the 5-star review! We are so glad Dan was so helpful during your service visit. We look forward to continuing to assist you!

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