Dan Chastain

Since Elk Grove Infiniti closed, I had to come to this location for warranty repairs. They greeted me when I arrived and was helped within 30 minutes. Let the service advisor know about my problems and we location for warranty repairs. They greeted me when I arrived and was helped within 30 minutes. Let the service advisor know about my problems and went on my way. They kept in touch during the inspection and repairs. Overall, good service. More

by PAK.VANG Verified Customer Verified Customer

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Very courteous, trustworthy and effecient service by Dan Chastain always makes it a great visit.. Chastain always makes it a great visit.. More

by VONHOFD Verified Customer Verified Customer

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Always receive excellent service at Roseville Infinite - Dan is my regular consultant and has been providing honest care for my QX80 for the last 5 years. I never feel pressured or oversold for things I don Dan is my regular consultant and has been providing honest care for my QX80 for the last 5 years. I never feel pressured or oversold for things I don’t need but do feel informed about current issues with my car and upcoming needs so I can plan in advance. Service is always done correctly the first time. Highly recommend. More

by Liz O Verified Customer Verified Customer

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Always excellent service . Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA More

by KERRY1919 Verified Customer Verified Customer

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Dan was awesome! !! He kept me informed every step of the way of what my car needed and the cost. What could wait and what was necessary. I appreciated that he let me !! He kept me informed every step of the way of what my car needed and the cost. What could wait and what was necessary. I appreciated that he let me know payment options were available. He and mechanics made it possible for me to get my car back same day, even though there was a lot of work to be done. I really really appreciated that, more than they will ever understand 🙏🏽. More

by HEIDI Verified Customer Verified Customer

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My ratings of the service center is five star I appreciate the professionalism, the kindness that was shown to me my vehicle was well taken care of thank you. appreciate the professionalism, the kindness that was shown to me my vehicle was well taken care of thank you. More

by ARBEYA Verified Customer Verified Customer

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Good service, it was done before time given and also advised on some few things advised on some few things More

by RDEEP3522 Verified Customer Verified Customer

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Everyone nice, oil info on car was not changed had to call, valet service was on time but I had to call twice….but valet service is a wonderful thing to have…seems like with the construction going on the call, valet service was on time but I had to call twice….but valet service is a wonderful thing to have…seems like with the construction going on the service dept is very busy. More

by ROLANDONTHERIVER Verified Customer Verified Customer

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Always very helpful and thorough. They are excellent and get things done as expected. Also, they communicate with updates and pics to help with anything that comes up too. They are excellent and get things done as expected. Also, they communicate with updates and pics to help with anything that comes up too. More

by CORDIER53 Verified Customer Verified Customer

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The Roseville dealership was easy to locate. Upon my arrival/finding parking looked confusing due to construction, however a very nice representative greeting me as soon as I got of car and took Upon my arrival/finding parking looked confusing due to construction, however a very nice representative greeting me as soon as I got of car and took me to the temporary trailer to check in. Dan was waiting for me and provided great customer service and expedited my visit as my husband was in a hospital near by. I was out in less than two hours and was appreciative for the consideration/empathy for my husbands health concerns. Dan is a valuable representative! Also, the representative that initially greeted me, provided me with a chair to sit outside and enjoy the weather. Thank you😊 More

by LOPEZGLENDA34 Verified Customer Verified Customer

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